VasilisMaximos Posted September 16, 2023 Report Share Posted September 16, 2023 2 hours ago, Litjan said: Hi everyone, just landed and got home, 11h flight from SBGR... just catching up on the posts here and wanted to let you know that I will take over for a bit, after taking a nap, only had about 3h of break on the flight. Weight and balance + fuel has to be set up through the default X-Plane menu for now Spool up times for engine start is a known subject, we can not control the fuel scheduling in X-Plane 12 and therefore this is a function of engine inertia...we are looking at a way to slow it down a bit more XPUIPC does not work in its latest version, use the one posted in this thread earlier (this covers most "throttle does not move" issues Activation problems will need to be solved with X-Aviation support Discount email problems will also need to be solved with X-Aviation support When encountering unexplicable problems the default X-Plane troubleshooting rule applies: Remove all (other) plugins and try again, if it works, add the removed plugins one by one to see which one is conflicting Further discussion of problems and issues will be handled in the "Support" subsection of this forum. We are determined to get the first patch out with the most common and pressing problems fixed first, thanks for everyone´s patience and help in finding and eliminating bugs! Cheers, Jan There is also some kind of an upnormality with AutoOrtho users. Please if you use AutoOrtho 0.6 or later, make sure you are runing xplane 12 first with a default cessna and then load the IXEG. Otherwise you are runing without sounds and some other issues as well. I have notice this the hard way!!. 3 Link to comment Share on other sites More sharing options...
S3rg1o Posted September 16, 2023 Report Share Posted September 16, 2023 28 minutes ago, Veace said: Why its not working for me? I have instaled it already 4 times still no run You are experiencing the same problem, as (almost) everyone else is since release, it fails level 2 activation check, only IXEG can sort it out! we'll have to be patient and wait for a fix 1 Link to comment Share on other sites More sharing options...
rafapiloto195 Posted September 16, 2023 Report Share Posted September 16, 2023 13 hours ago, IGoDwnTwn34 said: Greetings Easy question looking for easy answers.. How do you input weight andbalance and fuel? these selections dont show up in the "ground services". Need ZFW etc.... How to update AIRAC? Navigraph does not see the plane thanks Default xplane menu Link to comment Share on other sites More sharing options...
fogboundturtle Posted September 16, 2023 Report Share Posted September 16, 2023 I didn't receive a code to get the upgrade price. Can you please resolve Link to comment Share on other sites More sharing options...
Medway Posted September 16, 2023 Report Share Posted September 16, 2023 9 minutes ago, fogboundturtle said: I didn't receive a code to get the upgrade price. Can you please resolve As mentioned earlier in the thread you need to contact support. Link to comment Share on other sites More sharing options...
Bulva Posted September 16, 2023 Report Share Posted September 16, 2023 13 hours ago, Pils said: If not, best to get in touch with support@x-aviation.com What is the waiting period for a response from Support ??? Link to comment Share on other sites More sharing options...
Dozo Posted September 16, 2023 Report Share Posted September 16, 2023 5 minutes ago, Bulva said: What is the waiting period for a response from Support ??? I don't mind waiting a bit at all, but a bit more information about the timeline would be greatly appreciated. Link to comment Share on other sites More sharing options...
Pils Posted September 16, 2023 Report Share Posted September 16, 2023 20 minutes ago, Bulva said: What is the waiting period for a response from Support ??? 1 Link to comment Share on other sites More sharing options...
Pils Posted September 16, 2023 Report Share Posted September 16, 2023 5 hours ago, regamuffin said: just tried it again after a reinstall still no throttle movement, never seen this before with any add on, so a bit stumped for ideas see Link to comment Share on other sites More sharing options...
alexaeglir Posted September 16, 2023 Report Share Posted September 16, 2023 4 hours ago, Litjan said: Hi everyone, just landed and got home, 11h flight from SBGR... just catching up on the posts here and wanted to let you know that I will take over for a bit, after taking a nap, only had about 3h of break on the flight. Weight and balance + fuel has to be set up through the default X-Plane menu for now Spool up times for engine start is a known subject, we can not control the fuel scheduling in X-Plane 12 and therefore this is a function of engine inertia...we are looking at a way to slow it down a bit more XPUIPC does not work in its latest version, use the one posted in this thread earlier (this covers most "throttle does not move" issues Activation problems will need to be solved with X-Aviation support Discount email problems will also need to be solved with X-Aviation support When encountering unexplicable problems the default X-Plane troubleshooting rule applies: Remove all (other) plugins and try again, if it works, add the removed plugins one by one to see which one is conflicting Further discussion of problems and issues will be handled in the "Support" subsection of this forum. We are determined to get the first patch out with the most common and pressing problems fixed first, thanks for everyone´s patience and help in finding and eliminating bugs! Cheers, Jan I was following the flight on flightaware XD. Nevertheless the 733 is just a joy to fly in XP12. I'm confident that the wear-in issues will iron out in the comming weeks. Thanks for taking the time to update us before your nap. 1 Link to comment Share on other sites More sharing options...
Pils Posted September 16, 2023 Report Share Posted September 16, 2023 2 hours ago, Veace said: Why its not working for me? I have instaled it already 4 times still no run Link to comment Share on other sites More sharing options...
trisho0 Posted September 16, 2023 Report Share Posted September 16, 2023 5 hours ago, axmiha said: Just thought I'd share some pics here, arriving in Calama, Chile. Nice view, what ICAO is it? from what ICAO did you Take-Off? Pat Link to comment Share on other sites More sharing options...
birdy.dma Posted September 16, 2023 Report Share Posted September 16, 2023 29 minutes ago, Bulva said: What is the waiting period for a response from Support ??? 23 minutes ago, Dozo said: I don't mind waiting a bit at all, but a bit more information about the timeline would be greatly appreciated. Have you received a confirmation ? If so, just wait. Link to comment Share on other sites More sharing options...
tkyler Posted September 16, 2023 Report Share Posted September 16, 2023 6 hours ago, Matchstick said: Just retested the problem with the plane failing the Level 2 license check the second time it's loaded within an XP session but this time with no plug-ins installed and it's failed again. So at least for me this issue doesn't seem to be a plug-in conflict. Zipped copy of the log file attached. Log - 737 no plugins.zip 34.94 kB · 3 downloads @Matchstick you're log file shows a first activation is good @ 3:33 into the sim. Are you seeing normal 'working' behavior at this time? Your then have a second reboot approx 10 mins later @ 13:36 in. Was the plane working in this interim 10 minute window? Further, script reboots happen anytime the aircraft is reloaded in some capacity....including changing start state or changing aircraft location. Are you aware what kind of action you might have taken at this 13:36 mark to cause a reboot? i.e. reload the aircraft at anohter airpot...or "new flight" perhaps? Thx. -TK Link to comment Share on other sites More sharing options...
Pils Posted September 16, 2023 Report Share Posted September 16, 2023 7 minutes ago, tkyler said: Further, script reboots happen anytime the aircraft is reloaded in some capacity....including changing start state or changing aircraft location. Are you aware what kind of action you might have taken at this 13:36 mark to cause a reboot? i.e. reload the aircraft at anohter airpot...or "new flight" perhaps? FWIW, I got the same log messages when loading the Cold and Dark state. Link to comment Share on other sites More sharing options...
ufapilot Posted September 16, 2023 Report Share Posted September 16, 2023 Does anybody know what to do with volume? I dont hear anything( Link to comment Share on other sites More sharing options...
Litjan Posted September 16, 2023 Report Share Posted September 16, 2023 Just now, ufapilot said: Does anybody know what to do with volume? I dont hear anything( Check sound device settings for Windows AND also for X-Plane (sound menu). Restart computer also sometimes helps. 1 Link to comment Share on other sites More sharing options...
tkyler Posted September 16, 2023 Report Share Posted September 16, 2023 2 minutes ago, Pils said: FWIW, I got the same log messages when loading the Cold and Dark state. @Pils Loading Cold and Dark via X-Plane's "checkbox"? or through the IXEG "Start state" dialog? -TK Link to comment Share on other sites More sharing options...
Pils Posted September 16, 2023 Report Share Posted September 16, 2023 3 minutes ago, tkyler said: @Pils Loading Cold and Dark via X-Plane's "checkbox"? or through the IXEG "Start state" dialog? -TK The latter. Link to comment Share on other sites More sharing options...
Bulva Posted September 16, 2023 Report Share Posted September 16, 2023 1 hour ago, Bulva said: What is the waiting period for a response from Support ??? 45 minutes ago, Pils said: Oh ;-) Sorry for my impatience, but IXEG737 is my favorite plane and I always wait for updates ;-) I have already received an email with the code, and the plane is already being installed. Thank you very, very, very much for your help. 2 Link to comment Share on other sites More sharing options...
lionell88 Posted September 16, 2023 Report Share Posted September 16, 2023 (edited) No fuel prediction (the same old problem) It is very important for landing performances! Plan mode on ND should show the route even though the irs is not yet aligned (but this is not very important). I should be able to check my route before IRS align (In the NG it is, is it valid also for the classic, isn't it?) No way to input speed restrictions in desc page QNH and ISA DEV in DESC If you change the vertical profile in the fmc is something wrong with the altitudes for the next fixes. I hope these errors would be fixed in a reasonable time (even if are passed many years for a so expensive addon compared with others but ok ) Edited September 16, 2023 by lionell88 Link to comment Share on other sites More sharing options...
tkyler Posted September 16, 2023 Report Share Posted September 16, 2023 3 minutes ago, lionell88 said: I hope these errors would be fixed in a reasonable time Regarding the FMS vnav / restrictions ....that has always been buggy and "on our list" for a long time. We will continue to work steadily on all our roadmap items, the FMS included. Its high priority for sure. -tk 1 1 Link to comment Share on other sites More sharing options...
jmf55 Posted September 16, 2023 Report Share Posted September 16, 2023 11 hours ago, jenijek said: Reinstall the C++ libraries for Windows This only happens with the 737 in XP12. MU2 no issues. Multiple aircraft from X-Aviation in XP11 run with no problems. Thinking about dumping XP12 and do a fresh install. Link to comment Share on other sites More sharing options...
Matchstick Posted September 16, 2023 Report Share Posted September 16, 2023 1 hour ago, tkyler said: @Matchstick you're log file shows a first activation is good @ 3:33 into the sim. Are you seeing normal 'working' behavior at this time? Your then have a second reboot approx 10 mins later @ 13:36 in. Was the plane working in this interim 10 minute window? Further, script reboots happen anytime the aircraft is reloaded in some capacity....including changing start state or changing aircraft location. Are you aware what kind of action you might have taken at this 13:36 mark to cause a reboot? i.e. reload the aircraft at anohter airpot...or "new flight" perhaps? Thx. -TK What I did was start a flight with the 737 which worked fine, then went back to the main menu and started the flight from a different location, which then fails to load the aircraft properly because of the Level 2 authentication failure. On my system at least, even with no plugins enabled this error appears 100% reproducible. 1 Link to comment Share on other sites More sharing options...
tkyler Posted September 16, 2023 Report Share Posted September 16, 2023 ATTENTION: Level-2 FAIL users. If you are having a Level-2 FAIL error...basically the plane won't work at startup. Please contact me via PM if you are willing to work with us to conduct some tests towards a fix. We want to verify if a fix will work in multiple cases. this does NOT mean we have a fix ready for you now, we are only wanting to collect some folks who we can communicate with via PMs. We are working on assessing the issue now. Statistically, its a large enough group to be significant, but still a minority...and so we need to figure out what all you have in common. Thx. -Tom 1 Link to comment Share on other sites More sharing options...
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