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Hello! I have created a support ticket and even followed up on it after 4 days, but still no reaction after 10 days now! I have heard about the horrible customer support and I refrained from complaining but this is frustrating. I can not use any of the products I bought because of licensing issues and they dont care. Btw on their website they claim "within 3 days" and they will inform if it takes longer! What can I do?

Are they using the Carenado one?

Hi. Thanks for the response. You're correct, yet what is odd is that there are people who claim they are using the SAAB in XP12 with zero issues...whereas some have a random little issue... or everything works fine, but the cockpit is dark. Meanwhile others seemingly can't even load it. So, it's odd. It's not like specific stuff doesn't work globally. What doesn't work for one person, works for another just fine. Unless certain plugins mess with it, I can't see how there is a random reaction for each instance of the same thing. I have a feeling that (in my case) there's some simple little thing to be tweeked that will fix it. One thing I tried was the delay between each step of the auto-start sequence, figuring maybe it was not enough of a pause, and caused it to trip over itself. Kinda hoping someone might know what it could be specifically... (I looked into it online, and even though most posts/articles gave the impression that any plans to create an official XP12 version, I did fine one thread where a recent post indicated that they were now looking into it. Certainly seems to be a lot of interest (by users) for an XP12 version...)

I think it’s saying you’re in magnetic heading reference when you should be in true (north), or vice versa. Are you flying in polar regions?

Does anyone know why am i getting the message "Check Heading Ref" while flying the HotStart Challenger 650. I've tried to sync the heading bug with no luck. Did I forget something on the setup? When I departed the message was not ON. Then about two hours into the flight I got the message on the CDU, and I don't know why. Any assistance would be greatly appreciated.

Ok, I put the plugin back in its place and as soon as I was in the BN-2T cockpit, X-Plane 12.1.4 crashed without any notifications. The Log.txt is attached. The last few lines show the following: 2025-04-28 13:37:16 ISLANDER-T[Main.cpp:421]: BN-2 Islander Activated 2025-04-28 13:37:16 ISLANDER-T[Main.cpp:425]: Output Dataref/Command Files 2025-04-28 13:37:16 ISLANDER-T[generalSystems.h:934]: New Livery Loaded --=={This application has crashed because of the plugin: BN-2T Islander by TorqueSim}==-- (Art controls are modified.) --=={FILE: D:\Games\X-Plane 12\Log_ATC.txt}==-- Is that caused by the livery that was loaded? I guess the better thought is to try again with a default livery and see. I will report back with the results. edited to add: I got the same ctd results with the default skin selection for the BN-2T, so it wasn't the added livery. Log.txt

Gizmo is a part of things that needed to be updated. So there is no meaning to continue write Lua code, and re-write the everything in a c/c++ plugin is not possible right now. There are also many changes in XP12, even in the latest 12.2.0 version, that must be changed in the existing code, planemaker, etc. Needs a lot of work, which I have no time at this point.

Gotcha. Thanks. I have always liked the 530. Haven't had one for XP12 before. Thought the 530 was more appropriate for the vintage of the C525 but looks now like I will get the 750 instead. Actually the XP 530 isn't too bad.

The Reality XP GNS 530 can ONLY be updated with official data for the GNS units supplied by Garmin. If you don't have access to that you are stuck with the default data supplied with the Garmin GNS trainer which hasn't been updated in almost a decade.

I haven't tried it myself but I'd bet money XP12 is your issue. It doesn't just "not officially support" it, it was never migrated. I'm 99% sure it will need serious tweaking to work properly in 12. Experience in a few other turboprops has shown me similar things to what you're describing, at least relating to the engines.

That's understandable and really unfortunate. I might be understanding Gizmo wrong, but are there any limitations with the current build of Gizmo that prevent the Avanti from becoming stable for those that already have Gizmo until a possible payware in the future?

Will it be inserted into the panel just like the G750 and the XP G530? Also, how do you update the data in the XP530 and the FMS? I have updated to the lates version from the navigraph updater but the units still showthe data base is out of date. Thanks for your assistance and patience.

The RXP 530 is already supported since release.

Just wondering if there are any future plans to integrate this into the panel like the current G750. I like the idea of apparently being able to cross fill, something the G750 does not yet offer. Thanks.

HELLO yes you're right sorry It concerned an airport in China otherwise everything is ok with this plane except the difficulty of mastering the landing with the autopilot until touchdown. it's a good plane I don't regret this purchase )) cordially jean-marc

Hello, There is no FSX/P3D version of this aircraft, we only made one for X-Plane. The FMS knows all of the transitions and approach transitions (you call them VIA, but that is an Airbus FMS term) and the FMS can not yet handle complex altitude restrictions and speed restrictions on descent - that is a known problem, discussed in this post: https://forums.x-pilot.com/forums/topic/8526-things-that-are-not-going-to-be-in-v15/ As you can see, we are trying to be very open about the shortcomings and not-yet-implemented features for prospective customers. I have not seen the plane plan a T/D that is too early, unless the waypoints contain altitude restrictions that forced the plane to leave the cruising altitude prematurely. I am not sure why it does not work with your SimBrief flightplan, but we did not explicitly code SimBrief compatibility into it - I know others are using it with that and it seems to work fine for them. Cheers, Jan

2025-04-26 22-51-23.mov I've come to notice that when landing, the first set of landing gear touch on the main gear, then immediately after the second set of landing gear comes down. But in real life it's like when the first set of gear touch on the main gear, it has this floating effect before the second set on the main gear comes down, and on videos featuring the default A330 it has the same effect but not mine, how do I enable this? or is it just how I land?

Hi. I purchased the LES SAAB 340 quite a while back, and had previously used it fine. Recently, I migrated to a new PC and brought XPlane and my planes over without any problem. But, for whatever reason, I can't seem to get the SAAB 340 fully started up. I'm sure I'm doing it right, but what I end up with is: -Plane doesn't go into Beta mode (engine roar) when I get to the step where I bring the condition levers to Max -Warning panel shows yellows for Parking Brake (not an issue) and Air Conditioning (with an up arrow) -Overhead has yellow lights in the Ice Protection panel (L/R Pitot, L/RAlpha) except for Pitot, since I turned that switch on -Overhead has yellow lights in the Engine panel (L/R AC Gen) Tried it a few times, with same results, including following the in-game checklist (rather than my own, created based on those and youtube vids) Now what's even more waky, is that I then tried (twice) an auto-start... and after a seemingly very lengthy Left Engine start, the result is even more errors, and it never gets past the left engine start! (To be fair, the increased number of errors is partially/fully due to it not getting all the way through the startup). But, still... it fails, it seems. Master Caution light is flashing, and Hydr is flashing in the warning panel, along with warnings for Fuel, Elec, and Emergency Lights. I thought maybe the plane was damaged (in sim), but got the same issues when I restarted the flight with a repaired plane. Besides the new PC, the other change would be I'm now running it in XP12... which it doesn't 'officially' support... but others have had it run fine, or have just had issues with things like the lighting. Anyone got any suggestions, wisdom, etc?

Found a rather substantial minor snag today... the pilot artificial horizon failed (random X-Plane failure). But this failed the copilot artificial horizon too! This is the OEM cockpit. Enter flight Engage autopilot Fail the pilot's artificial horizon Both artificial horizons freeze in position, and neither show a failure flag Autopilot keeps flying the plane and quite quickly put you somewhere you'd rather not be Expected behaviour: Pilot and copilot horizons are independent When one fails, the failure flag is shown (always, or in 99% of cases - are there ways a horizon can fail and still see itself as healthy?) If the pilot's horizon failure flag is shown, the autopilot will disconnect loudly Using the AP turn knob before failing the horizon was interesting - the nose dropped, speed rose, at about 300kts a stick puller activated and did a half loop - here we're about to continue the loop and drop into the Atlantic

HELLO I really like this plane that I had in FSX/P3D I just bought it in XP12 version. I'm a little disappointed by small problems with the flight plans in the FMS. with the AIRACS up to date I see that he knows neither the VIA nor the TRANS. He triggered the TOD at 170 nautical miles... to land below sea level I suppose. It skips some waypoints when loading the SimBrief flight plan. Of course, you can enter the desired points by hand by checking everything, but for an aircraft of this price, you can expect something irreproachable. Hopefully, updates are planned. cordially

Hello and good day. I hate to make this post, but I am starting to get a little impatient. I've been waiting for 7+ days for someone to respond to my support ticket. I noticed X-Aviation staff are active here and reply to inquiries like this, so it's worth a shot. The tracking ID for my ticket is M6G-U53-4T45 and the ticket number is 835. Regards