Goran_M

Any possibility of a video showing the same thing? I'd like to get a look at what everything is doing when that noise goes off.

I brought it up to Saso again yesterday. He's aware of it and is still looking into why this is happening. Yours is the only one this is happening to. Very unusual.

For now, I would go back to the stable version of Gizmo. Safe to say you've provided everything Ben needs to find the problem.

Apologies for any misunderstanding. Anything related to Gizmo is Ben's domain. He's the Gizmo Guru (the GG). Activations are handled by X-Aviation support. I handle the workings of the TBM, itself.

Still looking. Have to go through my old external hard drive back ups now. It's not on any of my current ones.

This problem is caused by corrupted terrain data. Change position at the airport and create a new aiframe. The problem should resolved after that.

How could we hide anything from Cameron? He gets the same support questions we do. We certainly didn’t know about the problem until we started getting complaints about it. The TBM came out in October of 2018. There was no ILS problem then. Pulling a product because a bug was found is rather foolish. If all developers did that, there would be no add ons in any flight sim stores. Even Windows has the occasional bug. We’ll look into the hot fix suggestion.

I wouldn't call it broken. 1 thing is not working. Look on the bright side. You can use the lack of ILS to practise manual landings. Yes. Saso is burning the brain cells trying to figure out why the rain works on some systems, but not others. Everything should be fine. Just remember to make back ups of any folders you delete, so you can replace them should anything go wrong.

@jrw4 What you have to understand is that we get this (messages like yours) on an almost daily basis. I've been told I don't know how to work as a developer if I can't provide updates in a timely manner...and to be honest with you, it can get very frustrating when we have to keep repeating the same response, over and over and over again...on top of being on the receiving end of countless insults. Cameron isn't scolding or censoring anyone. He's just repeating the same answer again, and moving on to other customers who need seeing to. I'm only responsible for the artwork on the TBM, but I am, obviously, in contact with Saso Kiselkov, who coded all the systems, and I have asked him, many times, for anything on the update. It's not something that can just be packed together and shipped in a matter of weeks. I'm sure you've seen what the hold up is now. And it's the ONLY hold up. Vulkan is new technology, and all but the rain and ice effects are working. Trying to nail it down is proving to be an exercise in patience for Saso. No one said it was the customers reputation on the line, but I will correct you on something. This is in no way a reflection on X-Aviation's reputation. Cameron has nothing to do with the update except to package and upload it to the store. It's on US, (Saso and myself) to provide the update, and we would rather take our time and provide an as close to faultless update as possible, than rush it and have people complain about more (potential) problems. Like I've said in other posts, the ILS issue is fixed. We have over 200 testers who have confirmed this. During the last 7 months, X-plane has been in beta for most of that time. And shipping an update during a beta period would be, in actuality, pretty silly.

Probably not for everyone to try, but the option is there, should you change your mind. Worst case scenario, you have to reinstall.

We appreciate every single customer who purchases the TBM, or anything else either myself or Saso has been involved in, but updates can take a week, a month or even a year. It all depends on what is involved, and in this case, the only thing holding us back, is Vulkan and its interaction with the rain effects. And that is, somewhat understandable, seeing as Vulkan still has some bugs in it. The ILS is fixed, and it has been fixed for quite a while. It was one of, if not THE first thing to get fixed for this update. As soon as the rain and ice effects get fixed, the update will be considered finished, and will be added to the store. On a somewhat similar note, I sometimes go back to the example of PMDG taking 18 months to come out with an update to their 737NG, for an obsolete sim, that was nowhere near as complex as X-Plane. Keeping in mind, they had a team of 14 developers when that was being done. I can understand the frustration you, and many others have, but we are equally, if not more frustrated at the inconsistent reports from testers on why the ice and rain effects are working on some systems, but not others. It's not an easy issue to pin down, and several builds have already been shipped to the testers over the last few months. Hopefully, it won't be much longer.

With all due respect, we're aware of the new AIRAC cycle. And there is no gauge for an "excessive" amount of time. Especially with 200+ testers. We're working on it as hard as we can. Remember, it was Navigraph who made the changes we need to make fixes for. Not the other way around. I sometimes wonder if anyone has complained to Navigraph for what they have done.

As far as the workaround, I haven't tried it, so I can't comment on it. My X-Plane installs (I have 3 of them) are specifically configured for add on work. You could try adding another X-Plane install on your PC for minor testing purposes. There won't be any problems with DRM from either Laminar or X-Aviation if you do. The update is still being worked on, albeit with some hurdles. The official word from Saso regarding the update (which includes the ice and rain effects): "There is a rain effect issue where the higher levels sometimes don't work for some people on Vulkan and sometimes they do. There doesn't appear to be much of a sensible pattern in when it does and when it doesn't work." There is no point releasing an update now, with broken ice and rain, because of its potential, unpredictable nature to cause crashes. We want to get this out as urgently as everyone wants it out.

I might have a list somewhere, from a time when someone else asked me for it. I'll get back to you.

And to you, too

This is definitely out of my area of support. Just wait for a response from X-Aviation support.

This is definitely an activation problem. Make sure you also don't have any firewalls blocking your connection to X-Aviation.

I'm going to link Saso to this thread to see if maybe he can figure out what's going on. This isn't happening on other systems, and I just tried it on my system, and all is fine. You should get a reply within the next day or 2.

The activation is strictly email and password controlled. If you can't activate it, and all folders are in their correct locations (ie. you haven't reinstalled the TBM into some other kind of custom folder location), then I'm at a loss. You could try to reset your X-Aviation password, and then entering that into your activation pop up, but other than that, it's beyond me.

There are some things wrong with your TBM install. The log file is saying it cannot find the state folder, which controls the message you are getting. When you installed the TBM, did you point the installer to D:\Xplane11\X-Plane 11? Or D:\Xplane11? The location of the X-Plane 11 folder is very important when installing the TBM because it installs other folders in that directory, and if those folders are incorrectly installed, you will have issues. Do you have anything in your D:\Xplane11 folder (1 level up from the image you posted)?

We don't handle license issues in the forums. They are taken care of by the X-Aviation store support, so you will need to go there. The only thing I can suggest from our end is you double check your password.

This is concerning me. I found this in your TBM900 log... D:\Xplane11\X-Plane 11\\Output\TBM900\state\ Do you have an X-Plane11 folder INSIDE another X-Plane 11 folder?

For systems explanation, I'm not really the expert on that. Feel free to jump in our discord, and you'll find a TBM mechanic and a pilot (who doesn't really frequent it that much anymore), who can answer your questions on the finer details of the TBM.

The HUD does not work in Vulkan/Metal yet. An update is being worked on which has addressed this. For now, the only way to see the HUD, and also the rain and ice effects, is to run X-Plane in OpenGL.

It's very hard to tell what happened, exactly...but it does appear to be electrical in nature, given you have enough fuel. In which case, if it does happen again, make sure you check absolutely everything, including circuit breakers.