Cameron

As I understand you, you stated Gizmo 20 does not crash, but Gizmo 18 does. A new IXEG update was released today, and that update includes the ability to install Gizmo 20 beta, newer than the version you currently have installed. Please refer to my last response to you.

Respectfully and bluntly: No one is forcing you to run a beta. If you don't like it, run the stable version of Gizmo. The end goal is to get to a final Gizmo v20 product, at which time the message will be removed. This does assist that process, like it or not. It's also not going to be something up for debate. This is not a matter of trying to be rude, just real.

You are using an old beta version. The only one we can provide support for would be the one in the IXEG installer.

This is a bug we are aware of, but haven't been able to figure why. It is in some way related to the beta version of Gizmo. Your choice here would be to reset in a turn around state, or change to stable Gizmo.

Can we at least get a screenshot of what you're seeing?

https://forums.x-pilot.com/forums/topic/18174-take-command-ixeg-737-classic-v131-update-released/?do=findComment&comment=151682

This has been covered so many times. If you want the answers to this, read around.

Friendly reminder that this should not be a primary topic for support, guys. Please create topics for organizational purposes: https://forums.x-pilot.com/forums/forum/191-support/

You're right. That is the file, and it explains why it is always uninstalled. Since it is part of our default install, the installer sees it as something to remove. I will work around this in the next installer build.

You may see the following type of message in X-Plane in the upper left corner: This is intentional! It is NOT a bug, and you cannot remove it. It is also temporary. If you see this message, you are running the beta version of Gizmo. We found too many people seeking assistance for bugs without posting logs, but they would show screenshots. This text does two things for us: 1. It allows us to immediately identify the beta version of Gizmo you are running. If you are out of date, we can tell you to update. 2. It forces a time limit for how long you can run a specific build of a beta version of Gizmo so that you are not continually running something old and buggy. Once we are done with beta, the white text will be removed. Until that time, this text will remain while we continue to debug and create a new, high performing, stable version of Gizmo v20. If you want to get rid of the message, you can re-install with Gizmo v18 stable, however, it may not perform as smooth as the beta, so choose however you feel necessary!

Are you sure? Looking at that further, that looks to be a file we create, not X-Plane. It's part of our install.

It's been explained already in the very topic you've posted in!

That will typically happen if you've "gone away" from the installer to multitask on other stuff. I can't help that one, honestly. I'm glad you sorted it out though. I don't create custom views myself. What's the filename called? I'll be sure we code a fail-safe for this next round.

Something weird here. I personally program these installers. We do not have any text to prompt a restart, and that file should be preserved. If for some reason that file is not getting preserved, I can try and code around this further. Have you experienced this every time you've updated?

I'd like to understand this a bit more. By views, do you mean the IXEG menu controlled view prefs, or X-Plane custom selected views? The installer does not touch files which it did not create (like liveries you download from the internet). Therefore, if it's custom X-Plane views you shouldn't be getting hit with this.

I don't know what you're asking here? The info was added to help us diagnose when people post screenshots. It also ensures people can not run old versions of the beta if they chose to install it. When the beta run is final and we make a new stable release of Gizmo, the wording will be removed. We don't know when that will be.

Hello All, This will serve as a formal forum announcement that we have released the version 1.31 update for the Take Command! IXEG 737 Classic. All customers who have purchased the IXEG 737 Classic up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the IXEG 737 Classic from today forward, your purchased download will already be updated to version 1.31 for you. It is for X-Plane 11. If you use X-Plane 10, you can still install an old version of the aircraft from the installer, but this update does not otherwise apply to you. Caution: This update is optimized for XP11.41 and newer only! If you run it any previous X-Plane version it will still work, but the aerodynamic model gets changed and will not fly "by the numbers" anymore! Install at your own risk (make a backup of the aircraft folder first, especially if you run XP10)! What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original IXEG 737 Classic download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: Bug fixes: Fixed mousewheel scroll direction for all manipulators Various Gizmo Beta Changes/Fixes Fixed first digit of engine #2 manual N1 setting indicator to bleed over to engine #1 Removed "C x 100" labeling from Fuel Flow gauges Fixed two screws missing (CPTs EHSI frame and overhead panel) Stopped stickshaker assembly from clipping into footrest cover Re-enabled BetterPushback to work with this plane Enabled autothrust to set correct N1 at high-altitude airports for takeoff Fixed texture see-through bug with leather flaps on side of instrument panels Re-enabled lit texture for writing on mode control panel Hooked up right-side N2 and FF carots of electronic instrument version to correct engine again Fixed movement direction for rudder pedals DC meter selector on BAT will now show battery voltage even if BAT switch is off Improvements: Tweaked "fur" texture of pilots seats to avoid "see through" effect near edges Removed further "texture bleed" cases of bad UV mapping (APU fire control box in wheel well) Changed and improvement manipulators for flap and speedbrake handles (more intuitve to use, hits detents better) Tweaked APU fuel use logic (draws from left side fuel manifold when running, according to fuel system setup and pressures) Increased EDG oil temperatures a bit to avoid needle being pegged at left edge of gauge Several improvements to initialization setting of switches and rheostats (lights, TCAS/Transponder, DH, Radar system, etc...) Changed clickspots for sunvisors in eyebrow windows to the actual lanyards Allow use of "ground services" menu while in motion or even in flight for fuel, weight and CG adjustment Various minor texturing/UV tweaks Total makeover of many manipulators in the cockpit for optimal mouse and VR use. Additions: Added option to remove "ghost throttle" symbology Added option to have a mouse manipulator to move both thrust levers simultaneously (for VR or mouse fliers). Added option to use two separate hardware axis for throttles (no locking lever at idle). Added VRconfig.txt for optimal VR compatibility User created PBD (Place / Bearing / Distance) waypoints implemented on LEGS and RTE page As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.

That is addressed in the very first step of the integration guide I linked you too! https://torquesim.atlassian.net/wiki/spaces/G/pages/164508/G5+Integration+Guide

I don't believe Just Flight has created a G5 compatible variant out of the box. That would be something you'd either need to request of them, or give yourself an attempt at it by using the integration guide: https://torquesim.atlassian.net/wiki/spaces/G/overview

You mean it's in your account NOW. You just purchased it. Thank you. Piracy is unacceptable, so please don't attempt it again. The above error can be ignored. It's simply stating you already have something needed installed. As for the plugin showing, you need to read the manual. It is controlled within SkyMaxx Pro, not any Real Weather Connector plugin menu: http://x-aviation.com/downloads/RealWeatherConnector.pdf

That's what needed to be said. In other words, you got impatient. This has nothing to do with anything else you said. As far as I'm concerned, your issues got resolved in under 24 hours, and that's good customer service. You coming in here and saying "I can't even download the igodispatch for the ixeg 737-300 from the x-aviation website and they aren't helping me fix it" is misleading without context. You give the impression in a public venue that we aren't helping you and you've waited an eternity. Reality is you waited 3 hours, posted that with NO context, and had people assuming anything they wanted. Really, it's not okay.

And when you made that comment 8 hours ago, how many e-mails had you sent in general, and how long before making your post had you sent them? And, had you not already received replies to your general issues? Come on, man. Out of line.

Well that's not true, is it?