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Everything posted by Cameron

  1. Sure it can, but not typical when it's been proven for YEARS in a stable manner, untouched, and used by 100,000+ users. In this instance, I'm just going to have to call that out. Aren't you doing the same? It doesn't speak anything. I just looked up your name. Contrary to what you were told in this thread, you decided to send another support ticket anyhow, thus pushing you back to the end of the automated queue. Ben literally told you: "Sending multiple emails will delay your ticket." Furthermore, information about response times and NOT sending multiple e-mail requests is also outlined on the contact page: https://www.x-aviation.com/catalog/contact_us.php You were within the response queue period at the time of your new message. This one is simply a matter of you pushing it back down. Everything is answered in order of last received ticket for an account. Yes, really. By design, a designated machine ID cannot be locked when that machine ID is currently in use. So, it DID NOT happen to your machine. You seem to not be understanding what Ben has told you above. The better question is, WHY is your machine producing consistently new Machine ID's, and WHY did it go back to an old one? Do you have a habit of formatting or restoring previous Windows updates? Whatever you seem to be doing, it's not conducive to a good environment for you, and until that's solved I'm afraid there's not much we can do given the design and fact these de-authorizations are not intended to be undone. Only YOU know what you do on your machine. All I can say is, it's certainly not being used in a consistent manner that 99.9% of our users use their machines.
  2. This has been seen in situations where you are exhausting resources on the computer. It gets tipped over the edge and a CTD happens.
  3. You're asking for support of a commercial product in a general discussion forum. It's probably not helping the exposure of your issue for the devs who need to see it. There's an IXEG support forum here. You should use it.
  4. Kind of like the joke that is your posts when you had an e-mail and were too lazy to check it or the forums? Some people just can't be helped. Trust me, you won't be missed. And, since you're too damn lazy to google what Gizmo does: https://gizmo64.com Enjoy reading, though I doubt you'll find the motivation to actually do so judging by your history.
  5. I'm not wasting my time on your gaslighting. There's been a link for days in the Gizmo forum, and an email notice to customers well before expiration with an easy path. I see you've finally now taken the time to read that email after your pointless tirade. You jumped the gun. That's all there is to it. Being mad that we did our job and you got caught being upset isn't my problem.
  6. We did. Two days ago. Everyone was sent an email with a link. You just wasted a ton of time writing a bunch of nonsense because you're too lazy to check all your inboxes of your email. Dramatic much? Already been thousands of installs from others.
  7. Just an FYI, There is a known issue Laminar cannot solve (up to Apple) where stutters will happen when orthoimagery is in use while using Metal. They have significantly reduced it since early developer beta's, but it's about as good as it's going to get for now.
  8. https://www.x-aviation.com/catalog/refund_policy.php
  9. We have thousands of beta users. I think it would make most sense for us to avoid catastrophe. For now, enjoy X-Plane as normal.
  10. Only one of us does reviews submissions and I've been on vacation. Low on my list till I clear through some support tickets for now. If a review contains falsities such as untrue accusations, information, or is support related in nature (asking a question instead of reviewing) it will not be approved. Stars have no relevance on approval.
  11. Run the installer twice. One for each copy.
  12. Thanks for that datapoint. @sundog ?
  13. Incorrect. We have heard of clashes with the TBM on some systems. It plays fine with other X-Aviation add-ons.
  14. What you're describing is a false positive. You can ignore it. There's nothing for us to sort out.
  15. Hello All, This will serve as a formal forum announcement that we have released the version 4.9.5 update for SkyMaxx Pro. All customers who have purchased SkyMaxx Pro v4 up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase SkyMaxx Pro v4 from today forward, your purchased download will already be updated to version 4.9.5 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original SkyMaxx Pro v4 download and re-download the file. It will download as the latest version! This release has experimental support for Vulkan if you are a Windows user. For Mac users, please be aware Metal is not supported. You may still enjoy this v4.9.5 update when running X-Plane in OpenGL mode. You may read why here. The following is a list of additions/fixes included: What's New / Changed: Fixes a bug that caused clouds to disappear entirely from certain views Minor performance tweak As always, thanks for purchasing from X-Aviation!
  16. Treat them as Mesh. The coverage area includes 13 airports. There are no airport objects. They don't have to be. They are there for your reference.
  17. Cameron

    No P-Factor

    Due to many, MANY complaints, this effect was removed. Seems no matter how much we informed people it was realistic, they battled it worse each and every time. You're not doing anything wrong.
  18. https://torquesim.atlassian.net/servicedesk/customer/portal/1/topic/b6d622a0-61d2-4ce0-9ccb-205f4b5ecbc1/article/128188431
  19. The sales figures contradict your assumptions, but thanks for the enthusiasm. As a whole, your theory is quite wrong though and the user base of SkyMaxx Pro is considerably large.
  20. If you had invested the same amount of time it took you to write this topic to instead look through the forum you would have found the answer quick.
  21. There is no merit to this, and it's something they have said for ages. Ignore such ridiculous statements.
  22. Can you please also attach the Gizmo Log.txt file?
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