IXEG 737 Classic Plus - Releasing Friday, September 15th!

[tkyler]

5 minutes ago, Pils said:

It was just r3 going from “beta” to “release”, nothing actually changed other than who would download it.

Got me on that one Pils....I believe Jan tested it on the beta yes.  It was just funny timing when that screen popped up 

-tk

Edited September 15, 2023 by tkyler

[con7inuum]

Unfortunately, the same for me. I've not had any luck setting my Newsletter settings in the past. I've submitted a ticket. Congrats on the release guys, can't wait to fly her.

[Bulva]

2 minutes ago, tkyler said:

3 "high frequency" suspects to check first:

• spam of course (obliged to say that)
• If on google....there's a 'promo' inbox 
• folks who "unsubscribed" from the X-Aviation newsletter.

None of these 3 things... ;-(

 

[18hazelwood]

I also still don't have a discount code...

3 "high frequency" suspects to check first:

• spam of course (obliged to say that)
• If on google....there's a 'promo' inbox 
• folks who "unsubscribed" from the X-Aviation newsletter.

................................................................

OK, I have just subscribed and got a confirmation ... will a discount code be sent now?

 

[Bulva]

I have notifications turned on and I don't have any email.

[dkdomino]

6 minutes ago, tkyler said:

3 "high frequency" suspects to check first:

• spam of course (obliged to say that)
• If on google....there's a 'promo' inbox 
• folks who "unsubscribed" from the X-Aviation newsletter.

• I don't have the code in spam
• I have the X-Aviation newsletter turned on

I still haven't received the discount code

 

[Pils]

7 minutes ago, Bulva said:

None of these 3 things... ;-(

 

You should contact support.

[Pils]

Just now, dkdomino said:

• I don't have the code in spam
• I have the X-Aviation newsletter turned on

I still haven't received the discount code

 

Some email providers may take longer to deliver. (Or are blocking the email.)

[Pils]

9 minutes ago, tkyler said:

Got me on that one Pils....I believe Jan tested it on the beta yes.  It was just funny timing when that screen popped up 

-tk

Sorry for ruining your “bit”. 

[tkyler]

5 minutes ago, Pils said:

You should contact support.

That is the best recourse at this point.   These notifcations are automated via database and 1000s of these have gone out.  XA gets stats on email delivery status and it certainly seems most have reached the customers. @Pils is right about possible delays with providers or blocking, certainly we've seen it before.  

if you "subscribed" or "resubscribed"  after the discount code went out, it won't automatically resend and XA customer support is the path.

-tk

Edited September 15, 2023 by tkyler

[dkdomino]

5 minutes ago, Pils said:

Some email providers may take longer to deliver. (Or are blocking the email.)

I don't think they are blocking, I keep getting information from X-Aviation

[judeb]

1) Looks beautiful

2) Windscreen wipers switch cannot be turned. 

 

[Bulva]

Just now, dkdomino said:

I don't think they are blocking, I keep getting information from X-Aviation

...and I never... ;-(

 

[regamuffin]

downloaded and installed, but unfortunately unable to fly, for some reason the throttles wont move,

its like there is a block on them, all binded as per my xp11 version, controllers wont work and mouse wont even move them

 

just as a note to everyone, newsletter with discount code come through fine my end

Edited September 15, 2023 by regamuffin
extra info

[Robert O]

Looks great, just entered the flight deck for the first flight. 

I really appreciate the discount, for a old long therm customer :-)

[tkyler]

For anyone who was expecting a discount code and didn't receive it, then you should contact

support@x-aviation.com

letting them know.   The email notification system is automated and if some mails didn't make it through, then that is the way to go.

-tk

[APJR]

Is there a payload menu? I can't find one.

[Dypsi2]

Same for me, no sound, no joystick.

[deskpilot65]

I have sound, but no throttles as well

[Bulva]

2 minutes ago, tkyler said:

For anyone who was expecting a discount code and didn't receive it, then you should contact

support@x-aviation.com

letting them know.   The email notification system is automated and if some mails didn't make it through, then that is the way to go.

-tk

...that's what I did...

[tkyler]

14 minutes ago, regamuffin said:

but unfortunately unable to fly, for some reason the throttles wont move,

pretty classic symptom of the plugin not running.  Best practice after an activation is to reload the aircraft through the developer menu or restart x-plane, or load another plane and come back.  Some computer systems load things in differing sequences after activations.

-tk

Edited September 15, 2023 by tkyler

[jmf55]

Since this is a new/updated version of the product, is there a new location to submit a problem? Also, what location do you desire?

[kjbnsadf22234]

5 minutes ago, Dypsi2 said:

Same for me, no sound, no joystick.

restart the sim. that helped me.

[YQRninja]

I had Sound issue too. Initial reload didn't work, but a classic reboot did.  Coffee is on.

[chris1690]

I am also having issues with no sound, no joystick, no throttles, as if the aircraft didnt get activated.

Tried reloading, restarting x plane, restarting pc, uninstalling and re installing, nothing...