tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) 5 minutes ago, Pils said: It was just r3 going from “beta” to “release”, nothing actually changed other than who would download it. Got me on that one Pils....I believe Jan tested it on the beta yes. It was just funny timing when that screen popped up -tk Edited September 15, 2023 by tkyler 1 Link to comment Share on other sites More sharing options...
con7inuum Posted September 15, 2023 Report Share Posted September 15, 2023 Unfortunately, the same for me. I've not had any luck setting my Newsletter settings in the past. I've submitted a ticket. Congrats on the release guys, can't wait to fly her. Link to comment Share on other sites More sharing options...
Bulva Posted September 15, 2023 Report Share Posted September 15, 2023 2 minutes ago, tkyler said: 3 "high frequency" suspects to check first: spam of course (obliged to say that) If on google....there's a 'promo' inbox folks who "unsubscribed" from the X-Aviation newsletter. None of these 3 things... ;-( 1 Link to comment Share on other sites More sharing options...
18hazelwood Posted September 15, 2023 Report Share Posted September 15, 2023 I also still don't have a discount code... 3 "high frequency" suspects to check first: spam of course (obliged to say that) If on google....there's a 'promo' inbox folks who "unsubscribed" from the X-Aviation newsletter. ................................................................ OK, I have just subscribed and got a confirmation ... will a discount code be sent now? Link to comment Share on other sites More sharing options...
Bulva Posted September 15, 2023 Report Share Posted September 15, 2023 I have notifications turned on and I don't have any email. 1 Link to comment Share on other sites More sharing options...
dkdomino Posted September 15, 2023 Report Share Posted September 15, 2023 6 minutes ago, tkyler said: 3 "high frequency" suspects to check first: spam of course (obliged to say that) If on google....there's a 'promo' inbox folks who "unsubscribed" from the X-Aviation newsletter. I don't have the code in spam I have the X-Aviation newsletter turned on I still haven't received the discount code Link to comment Share on other sites More sharing options...
Pils Posted September 15, 2023 Report Share Posted September 15, 2023 7 minutes ago, Bulva said: None of these 3 things... ;-( You should contact support. Link to comment Share on other sites More sharing options...
Pils Posted September 15, 2023 Report Share Posted September 15, 2023 Just now, dkdomino said: I don't have the code in spam I have the X-Aviation newsletter turned on I still haven't received the discount code Some email providers may take longer to deliver. (Or are blocking the email.) Link to comment Share on other sites More sharing options...
Pils Posted September 15, 2023 Report Share Posted September 15, 2023 9 minutes ago, tkyler said: Got me on that one Pils....I believe Jan tested it on the beta yes. It was just funny timing when that screen popped up -tk Sorry for ruining your “bit”. Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) 5 minutes ago, Pils said: You should contact support. That is the best recourse at this point. These notifcations are automated via database and 1000s of these have gone out. XA gets stats on email delivery status and it certainly seems most have reached the customers. @Pils is right about possible delays with providers or blocking, certainly we've seen it before. if you "subscribed" or "resubscribed" after the discount code went out, it won't automatically resend and XA customer support is the path. -tk Edited September 15, 2023 by tkyler Link to comment Share on other sites More sharing options...
dkdomino Posted September 15, 2023 Report Share Posted September 15, 2023 5 minutes ago, Pils said: Some email providers may take longer to deliver. (Or are blocking the email.) I don't think they are blocking, I keep getting information from X-Aviation Link to comment Share on other sites More sharing options...
judeb Posted September 15, 2023 Report Share Posted September 15, 2023 1) Looks beautiful 2) Windscreen wipers switch cannot be turned. Link to comment Share on other sites More sharing options...
Bulva Posted September 15, 2023 Report Share Posted September 15, 2023 Just now, dkdomino said: I don't think they are blocking, I keep getting information from X-Aviation ...and I never... ;-( Link to comment Share on other sites More sharing options...
regamuffin Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) downloaded and installed, but unfortunately unable to fly, for some reason the throttles wont move, its like there is a block on them, all binded as per my xp11 version, controllers wont work and mouse wont even move them just as a note to everyone, newsletter with discount code come through fine my end Edited September 15, 2023 by regamuffin extra info Link to comment Share on other sites More sharing options...
Robert O Posted September 15, 2023 Report Share Posted September 15, 2023 Looks great, just entered the flight deck for the first flight. I really appreciate the discount, for a old long therm customer :-) 1 Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 For anyone who was expecting a discount code and didn't receive it, then you should contact support@x-aviation.com letting them know. The email notification system is automated and if some mails didn't make it through, then that is the way to go. -tk 1 Link to comment Share on other sites More sharing options...
APJR Posted September 15, 2023 Report Share Posted September 15, 2023 Is there a payload menu? I can't find one. Link to comment Share on other sites More sharing options...
Dypsi2 Posted September 15, 2023 Report Share Posted September 15, 2023 Same for me, no sound, no joystick. Link to comment Share on other sites More sharing options...
deskpilot65 Posted September 15, 2023 Report Share Posted September 15, 2023 I have sound, but no throttles as well Link to comment Share on other sites More sharing options...
Bulva Posted September 15, 2023 Report Share Posted September 15, 2023 2 minutes ago, tkyler said: For anyone who was expecting a discount code and didn't receive it, then you should contact support@x-aviation.com letting them know. The email notification system is automated and if some mails didn't make it through, then that is the way to go. -tk ...that's what I did... Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) 14 minutes ago, regamuffin said: but unfortunately unable to fly, for some reason the throttles wont move, pretty classic symptom of the plugin not running. Best practice after an activation is to reload the aircraft through the developer menu or restart x-plane, or load another plane and come back. Some computer systems load things in differing sequences after activations. -tk Edited September 15, 2023 by tkyler Link to comment Share on other sites More sharing options...
jmf55 Posted September 15, 2023 Report Share Posted September 15, 2023 Since this is a new/updated version of the product, is there a new location to submit a problem? Also, what location do you desire? Link to comment Share on other sites More sharing options...
kjbnsadf22234 Posted September 15, 2023 Report Share Posted September 15, 2023 5 minutes ago, Dypsi2 said: Same for me, no sound, no joystick. restart the sim. that helped me. Link to comment Share on other sites More sharing options...
YQRninja Posted September 15, 2023 Report Share Posted September 15, 2023 I had Sound issue too. Initial reload didn't work, but a classic reboot did. Coffee is on. Link to comment Share on other sites More sharing options...
chris1690 Posted September 15, 2023 Report Share Posted September 15, 2023 I am also having issues with no sound, no joystick, no throttles, as if the aircraft didnt get activated. Tried reloading, restarting x plane, restarting pc, uninstalling and re installing, nothing... Link to comment Share on other sites More sharing options...
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