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Ben Russell

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Everything posted by Ben Russell

  1. Ben Russell
    File a support ticket. I cannot see the required details. I do not know your accout email. (Nor do I want to..)
  2. Ben Russell
    The GizmoLog.txt file attached to this post has repeated warnings in it that you do not have a license for the Saab. If you believe this is an error file a support ticket. support@x-aviation.com
  3. Ben Russell
    I personally use and recommend this; https://1password.com/
  4. Ben Russell
    Gizmo puts datarefs into read-only mode during playback. Internal scripts can still modify values but external inputs like manipulators should be locked out.
  5. Ben Russell
    Make a back up of the data and re-install the OS. Storage is cheap. Sharing of licensed products between groups of friends was a persistent and wide spread problem before we refreshed the DRM. You will get exactly zero sympathy here.
  6. Ben Russell
    No. Modern machines ship with a factory restore partition. Re-install the OS as a clean install.
  7. Ben Russell
    Erase the disk. The machine ID is generated from OS details. Erasing the disk will force the new owner to have a new OS and in turn, a new machine ID.
  8. Ben Russell
    A 4K display is on my hardware wishlist.
  9. Ben Russell
    I can't help you until you post log files. The most recent version of Gizmo, that the installer will automatically fetch, contains code that should elminate any MID clashes. You have not posted a log file, we cannot verify that you have the latest copies of things installed.
  10. Ben Russell
    Delete the file X-Plane / X-Aviation / marker.1 ...... restart XP, re-license your products, should be fine until the next Significant MS Windows update. Sorry for the hassle.
  11. Ben Russell
    Zip the log file and watch it compress to a few kb. Repeating data is good like that. Can't make a comment without seeing the log.
  12. Ben Russell
    It would be nice to have the systems stable too. There is little point optimizing things that Tom may re-write entirely. I have advised them on what I believe to be the cause, it's a "death by thousand cuts" thing. The Garbage Collector cycle adds up to a jittery amount of work.
  13. Ben Russell
    If you see any error you have no idea what the internal state of the systems are. It may be much more than those two files that failed to load, init and create workload. Sorry to say but these results are not much use at all. The problem is well understood already. If it was a simple one line fix it'd be done already.
  14. Ben Russell
    good stuff.. creators edition update cycle caught me off guard... my bug, but glad its an easy fix.
  15. Ben Russell
    Correct.
  16. Ben Russell
    Copy and paste from notepad into Gizmo... Weird bug. :|
  17. Ben Russell
    Do you have the IXEG contrail effects disabled?
  18. Ben Russell
    Createa a folder called X-Plane/resource/plugins/disabled/ Move them in there.
  19. Ben Russell
    How is this any different to just turning off the engines and pitching down hard? Where do you draw the line?
  20. Ben Russell
    Delete theses files and update your license; X-Plane / X-Aviation / license_db.bin X-Plane / X-Aviation / marker.1
  21. Ben Russell
    The license db format was updated. No error on your end, just a missed bug on my end apparently. Thankfully the fix is simple enough.
  22. Ben Russell
    Delete theses files and update your license; X-Plane / X-Aviation / license_db.bin X-Plane / X-Aviation / marker.1
  23. Ben Russell
    I'm curious if this has reset some kind of acf mode state preferences. IXEG code may trigger this with either the terrain mapping radar or the vortex/contrails effects code. If you fiddle with these options/systems and see the bug again please let us know...
  24. Ben Russell
    I have spoken with Laminar and traced this error to IXEG code within the terrain radar systems. Cannot provide an estimate on a fix date at this time. (It may prove impossible to replicate this bug on other systems. This is the first time I've seen it reported.) Will advise IXEG about root cause... Thanks for your patience.
  25. Ben Russell
    Sorry for the hassle. Maybe some of your native language characters are upsetting the server communications. For best results stick to the ASCII character set.. Kinda hard to debug a problem where I have to ask you "what's your password?" so I can see which characters break the code.
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