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Ben Russell

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Everything posted by Ben Russell

  1. Install a second copy of xplane with no extras. Install the tbm in the second copy of xplane. Test.
  2. Side note: Please be aware that some of us can't yet update to win11 even if we wanted to. My windows machine tells me that I will be able to upgrade but the upgrade is not ready yet.
  3. After discussion with other programmers on the Laminar slack server and reviewing the Gizmo source code my advice remains the same. I will be making changes to the Gizmo source code that will hopefully resolve this issue.
  4. Hi Alex. I've had a look at the log file and the following things stand out: X-System folder:'F:\Ð�оваÑ� папка/games/steamapps/common/X-Plane 11/', case sensitive=0 ==== CHANGING LANGUAGE TO: РуÑ�Ñ�кий. ==== Fetching plugins for F:\Ð�оваÑ� папка/games/steamapps/common/X-Plane 11/Resources/plugins 0:00:00.009 G64: core: curl_easy_init() provided by:[F:\Íîâàÿ ïàïêà\games\steamapps\common\X-Plane 11\Resources\plugins\Gizmo64.plugin\win_x64\libcurl.dll] These messages indicate to me that: - You have your steam folder named something
  5. Thanks for the patience. I also wish there was a better way to update support requests with info as more is discovered. Did you verify the date as well as time? Support queue is unlikely to be fed up, it just shifts your priority in the queue. Some people send far more requests in a flurry. Hopefully this can be resolved when your ticket is processed. Probably best if you don't send anymore emails until support starts asking for additional info as required. Cheers..
  6. From this brief amount of information the only advice I can give you is to check your computers time and date are correct. Not because your personal product license expired but because the error message is indicating that your computer believes the X-Aviation server certificates have expired. They have not. This usually indicates that your computers clock is wrong by a considerable amount. X-Aviation support have access to more detailed info about how your machine is interacting with the servers. Sorry I cannot provide you with more assistance at this time.
  7. If you're using Windows please try installing this: https://aka.ms/vs/16/release/vc_redist.x64.exe It's from here: https://docs.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-160
  8. https://xpilot-project.org/#/
  9. Thank you for the detail about Vulkan. Vulkan is a relatively new addition to X-Plane and has resulted in some weird edge cases that are beyond our control. X-Plane gives plugins an OpenGL bridge to play with. How well it works is upto nVidia and AMD. Mostly it works well. Sometimes not so much. I would still like some screenshots and possibly photographs of the final font rendering. As you will appreciate, screenshots may not show the end result of the complete rendering pipeline once it hits your display. If you bother to take some screenshots and you feel they
  10. You claim 35 years of experience and this is how you behave. Well done.
  11. It would be nice if you'd included more than a verbal description of your bug. Instead you've just filed a rant.
  12. From the xplane menu; Plugins / Gizmo64 / Windows / X-aviation Licensing..
  13. I'm sorry. You're going to need to wait for an official reply from the support@x-aviation.com ticketing system. No one on the forums has access to the X-Aviation customer records of any kind. I recommend that you do not send any more emails for at least three business days. This is a standing X-Aviation policy and is published here: https://www.x-aviation.com/catalog/contact_us.php Please understand that there are many customers already in the queue.
  14. What kind of response are you hoping for if you don't need me to verify your account and purchase history?
  15. Hostname is only for your reference and makes no real difference to the DRM system. All other details are restricted to the X-Aviation support system. No one on the forum can verify your purchases or inspect lock out reasons. Sending multiple emails to the support ticket can slow down any response.
  16. Removing DataRefTool will make your logs significantly easier to read and more useful. It is spamming them full of (sometimes corrupted) entries from a background thread* that mixes its (mostly useless) info with the entries from everything else. Here's an example: * Logging is the only known "thread safe" part of the X-Plane SDK.
  17. Does the folder X:\Steam Games\steamapps\common\X-Plane 11\X-Aviation exist? It should've been created during product install but maybe you removed it, just making sure..
  18. iMac's don't have screws. They're glued. It's a massive headache to deal with and even Linus Tech Tips fried their monitor doing it. Just pay the tax and keep the warranty.
  19. Good to see you resolve this. Thanks for taking the time to report your success and solution to the forum.
  20. https://forums.x-pilot.com/forums/topic/16091-ixeg-733-development-status/
  21. Make a copy of this folder: X-Plane / Output / preferences / There are several files inside. Read through the names and delete the ones you'd like to reset.
  22. Looks like there's multiple plugins in the custom scenery packages that are also logging errors. Install a new blank copy of X-Plane and start moving/installing things into that. None of the errors or products in the log are caused by X-Aviation products.
  23. http://www.xprealistic.com/
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