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Hello Lude2Envy, first off, let me say that I am always very pleased to meet a fellow airline pilot. I just came back from a four-day rotation, and wasn´t able to chime in earlier (like I usually do) because my laptop is in the shop for a broken graphics adapter. Great. Being an airline pilot you probably had your share of CRM training - and if remember that, you may have an idea why our communication didn´t go into a very productive direction initially. We are just humans, too - and it rubs us in a bad way if we are being mocked about claiming to be a "study sim", but then alluding that we are not due to some real or perceived fault on our part. I see that you are from the Philly area and probably had to deal with all the snow and cold which can be a real hassle when flying - so I write our bad start off to that causing a lot of stress for you . Fortunately our winter here is pretty mild, so far. But - as we airline pilots are trained to do - lets put our initial rough start behind us and concentrate on the facts at hand, so we can get to the best possible outcome for everyone. Anyway, here we go. Much of this may not be new to you, being a certified airline pilot, but I explain it anyway for the benefit of other users that may read here. 1.) The weights When a manufacturer puts an airplane out on the market, he usually publishes limiting weights for it - most notably the structural weights, like maximum landing, zero-fuel, taxi and take-off weights. There is also an "empty weight", or a "dry-operating-weight", but these are dependent on the configuration the airline chooses (more seats + equipment + crew -> more DOW...). The maximum landing and takeoff weights can also differ, some airlines choose to limit these artifcially, because they can save on landing/handling fees that way. Our plane won´t break its gear or wings - I can guarantee that! Thats why we as IXEG don´t publish maximum weights - you can load the aircraft to 100.000kgs and it will still fly, take-off and land. We model our plane to fly CORRECTLY at every weight, though - so it will fly just like the real 737-300 would, if you load it to 100.000kgs. Hence our claim that you can "make up" your own weights - the plane will simply fly like the real one would. That being said, the "lightest" our plane will be (empty weight) is 32.831kgs, this is set in the aircraft model file. The maximum fuel it can load is 16.000kgs, this is also limited. There are usually two different weight sets published when looking for weights of the 737-300, the standard and the increased gross weight set (Boeing offered those later). Both planes will fly exactly the same at the same weight, though - so the question "which one do we model" is moot. Here are the weights my airline went by: Max Taxiweight: 57830 Max Takeoffweight: 57600 Max Landingweight: 52600 Max Zerofuelweight: 49450 So if you want to operate our aircraft "realistically", heed those values - or other ones you can find on other manuals or airline specifications. Our plane will fly correctly for all of them (the aerodynamics don´t change!). You can fill up the aircraft (using the IXEG menu) to a MZFW of 55.830kgs and then add 16.000kgs of fuel to that (total of 71.830kgs). This is a lot heavier than the highest maximum takeoff weight that I could find for the 737-300 (63276kgs from http://www.b737.org.uk/techspecsdetailed.htm) 2.) The engine We may not specifically point to the correct engine specification (we should, thanks for pointing that out!), but if you look at the IDENT page of the FMS, you can see the engine rating being specified as 20k. The only CFM56-3 engine that puts out 20k rated is the B1 variant (B2 = C1 = 23.500 and B1 = 18.500). The C1 was used on the 737-400, the B1 on the 737-500. https://en.wikipedia.org/wiki/CFM_International_CFM56#CFM56-3_series 3.) The video We generally like it better if users can post a short video here as a youtube link. All you need is a youtube account, upload the vid and make it so that you can only see it with the link (if you don´t want it to be public). The big benefit is that other users can also see it, and if they have the same problem - learn from this thread. If you absolutely can´t do that, PM the link to your download site to me and I will take a look at it that way. Oh, another CRM hint: Claiming "your airplane is doing it wrong" isn´t likely to assure a receptive and open attitude on the receiver of the communication, either . 4.) The flaps I will take a look at the "trigger" for the flap placard speed - which also drives the VNAV limit speeds again. If we can improve tolerance to spikey or imprecise hardware for flap lever axes, we will. 5.) The refund X-Aviation does not have a "try before you buy" policy. You can certainly try to cancel or revert the payment with your credit card company, but I think you may be up for a disappointment. At any rate, I would invite you to maybe fly the plane for another few days and we can try to get over our bad start and then you can still decide if you want to go down that route. I hope this helps you to get started with our 737, Cheers, Jan

It looks that I've found a solution to permanently show (and hide) mini-EHSI pop-up window. For me personally it will be very useful when going through LEGS page while planning a flight. Take a look how it works. Here is the script - have fun!

Support has suggested you explain your problem more, post screenshots or post a Youtube video. Either one takes 5 mins to do, but you choose not to? I'm really interested in your LVL change problem, but also frustrated that I don't have much to go on apart from your original explanation. The support team are very passionate and proud of their software, they are always looking for ways to improve and are frustrated that they haven't managed to improve or produce patches as much as planned, private situations and unexpected events in life take priority. I am sure they don't have such a large team, a large budget or a nice office in downtime DC like PMDG have. I am sure they are wanting to hear from people like you that have lots of experience in simming and/or real world, so maybe a bit of give and take and a bit of patience is needed to get the most of their sim, your suggestions are very welcome. Morten has been very tolerant, ending a thread with "thanks for nothing" is way below the belt in my opinion, nobody deserves that kind of talk in this short existence of ours. IXEG are one of the only developers I have seen where a list of "things that are not going to be in V1.0".

Are there any news on the HOLD page? In general, I am not expecting much development with this addon. But maybe someone can find the time to program holdings. Then, of course, you can also fly those manually.

This is a Jim question, and he wasn't available for a couple of days. He should be around tomorrow, and I'll ask him to jump in here.

Something I'm working on, besides X-Plane... Welcome... Home!

We have - and are still - here to help you with any problem you might have. However for this to work it also requires some usefull information from YOU, like you are trying to make a pfpx file (that someone probably already made), what kind of throttle you have (there are plugins and 3rd party software that might help you with your axis problem as I suggested). Further instead of repeatedly insulting us and trying to send insane big files via email, try atleast FIRST to give us a hint (chain of events) of what this "erratic" behavior is about, we just *might* know what it is and a screenshot is often plenty. If we need the video, we will sort that out then.

I just purchased this aircraft and I've been having some issues with it regarding airspeed and the autopilot. Every time I set 290 in the airspeed window and engage level change, a few seconds later the MCP returns back to Speed mode and dials the airspeed back to 227. The red Vmo/Mmo tape keeps appearing and disappearing on the speed tape as well. I am above 10K with the aircraft in a clean configuration. I'm currently using XP 11.11.

I'm not sure I like the quality of support I've received from you thus far. All I asked for was some aircraft specifics about your "study-level" aircraft so I can put together an accurate PFPX profile. You advertise this plane as "study-level" on X-Aviation and so far it's far from it. Flight Factor and PMDG both have accurate W&B management for their aircraft so don't blame your limits on X-Plane or your sub-par documentation. Secondly, I can't even fly this aircraft because of some problems that I've already posted about in another thread, and I've received nothing but short, unhelpful responses from you. All I asked was to be able to send you a video so I can specifically show you the erratic behavior I'm getting from this plane, and you can't even accomodate me there. So I'll tell you what, tomorrow morning I will call my CC company, dispute the charge for this aircraft with them, and get my money back since you don't want to man up and offer the kind of support that one would expect to come with a $75 "study-level" aircraft. Rotate Sim was more than helpful when I asked for similar information to build a PFPX profile, and they also ask for videos so they can see the problems users were having first hand. Maybe you should take some customer support tips from them. It's a shame that such a beautifully modeled 737 is backed by such terrible support staff.