Cameron

Honestly, since we have no one else reporting this, screenshots and your log.txt using the beta would be really helpful.

Hello All, This will serve as a formal forum announcement that we have released the version 4.0.0 PB5 update for the M20 Collection. All customers who have purchased the M20 Collection up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the M20 Collection from today forward, your purchased download will already be updated to version 4.0.0 PB5 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original M20 Collection download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: What's New / Changed: X-Plane 11.50 Vulcan/Metal Compatibility fix Code infrastructure refactoring More performance optimization As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.

Never mind. You already know why it doesn't work. I just went through your support history, where we caught you using software you did not own. That's why your account is locked. No more discussion needed here.

Is it possible you somehow inadvertently ran the old installer you thought was new? Since I updated the installer, not a single person has reported a problem. In contrast, my inbox and the forums were flooded earlier.

Carb gauges are wonky and Laminar is aware. Bug fix will come from them.

Osamah, Two things: 1. We have dedicated forums for support of these product. I've noticed the last few times you've just kind of posted wherever (the last time being in the File Library section). 2. You were tagged in a post to address this.

@Dlgonzo That one is best answered by @sundog. However, I think if you select a new sky color and then restart the sim it may actually work.

Appears to be the case. Log shows activated and working successfully. Lighting on clouds looks to be the new stuff. Enjoy!

That's honestly all I can think of. Endless loop = something blocking it.

Looks like SkyMaxx. Can I see your regular Log.txt as well? The lighting on the clouds looks correct.

Have some kind of Anti Virus blocking it? Firewall? Bit Defender?

Please show a screenshot and upload your Log.txt file

@prattpt6 @sar102010 Easiest way to diagnose this is to do a search for Error Code = 126 in your log.txt file. In this instance, please follow the documentation here to resolve: https://torquesim.atlassian.net/servicedesk/customer/portal/1/topic/b6d622a0-61d2-4ce0-9ccb-205f4b5ecbc1/article/128188431

@seth, @jamesie, @Evola, @oabdullah Please re-download the SkyMaxx Pro v4 installer and try again.

@Dogethepilot, @jamesie, @FubarHornet, @stolowski, @grahamtj01 New installer up. Please re-download and re-install, then report back here.

Good enough guys. Don't need more reports. Check back this topic soon!

What happens if you restart the sim?

Thanks for the info. I am investigating.

Can you please post your log.txt file?

Move your mouse to the right side of the screen in sim. Click the key icon, then click update. Best Regards, Cameron

https://discord.gg/j4EZMZ

That is your connection to the closest speedtest.net server to you. Servers exist all over the world. As I stated, the route for which your ISP is connecting you from your home to the download server is slow. I don't know why.

Download and install: http://www.jrollon.com/T34cMentorXp11.7z

This has been resolved. Re-download new installer file and run it. Thanks for the report!