adbera Posted May 29, 2016 Report Posted May 29, 2016 (edited) The plane loads nicely, but I can't use it Log.txt Edited May 30, 2016 by afcad Quote
Ben Russell Posted May 30, 2016 Report Posted May 30, 2016 Very strange. Gizmo is showing an error that looks like it cant read from the ACF file but everything else looks in order. Did you use a different user account to install the product? Unfortunately I'm going to have to patch Gizmo a little to provide extra data to tell me what actually went wrong. 1 Quote
Ben Russell Posted May 30, 2016 Report Posted May 30, 2016 I'm waiting to discuss this with other team members. We've seen the bug a couple of times before and I'm not sure what the solution was. While you wait, try re-installing the product. 1 Quote
adbera Posted May 30, 2016 Author Report Posted May 30, 2016 (edited) I'm re-installing the product, but nothing New LOG Log.txt Edited May 30, 2016 by afcad Quote
Litjan Posted May 30, 2016 Report Posted May 30, 2016 Hi afcad, I am really sorry that you are experiencing problems and can´t fly the 737 yet. Your problem is very unique and most likely some sort of special combination of your hardware or software setup, mistake during installation or activation hickup. But let´s try to find out what is going wrong. What is the hardware specification you are using? What is the type of operating system, your CPU, your graphics card? Please remove all other plugins for X-Plane from the resources/plugins folder (except for gizmo and pluginadmin). Then reboot X-Plane. Please verify that your activation works and that you got the "your addon was activated" popup window after you activated? Did you report your problem to the X-Aviation store support system? Thanks, Jan Quote
adbera Posted May 30, 2016 Author Report Posted May 30, 2016 hi, my cpu - core 2 duo e 6600 2.4 my gpu gtx 960 4 Gb os-windows 7 64 bit i remove all other plugins for X-Plane from the resources/plugins folder (except for gizmo and pluginadmin) There are no messages after installation. Plane not active. Help me please. Quote
Litjan Posted May 30, 2016 Report Posted May 30, 2016 We had a case like this before: http://forums.x-pilot.com/forums/topic/9778-after-update-strange-instruments-dispaly/#comment-100416 The guy installed the aircraft again into a different folder - now had two aircrafts sitting in X-Plane, both trying to run at the same time (that would also explain your bad framerate in the screenshot). Make sure you uninstall the aircrafts, and also make sure that you install the aircraft into the correct folder: X-Plane\X-Aviation (NOT INTO the aircraft folder)! Jan 1 Quote
Rodeo Posted May 30, 2016 Report Posted May 30, 2016 Aircraft/X-Aviation is the default install folder; also, if you install it outside the Aircraft folder, how is the plane supposed to show up in X-Plane's open aircraft dialog??? 1 Quote
adbera Posted May 30, 2016 Author Report Posted May 30, 2016 Install a new sim. Install a new plane, nothing has changed! Quote
Litjan Posted May 31, 2016 Report Posted May 31, 2016 7 hours ago, Rodeo said: Aircraft/X-Aviation is the default install folder; also, if you install it outside the Aircraft folder, how is the plane supposed to show up in X-Plane's open aircraft dialog??? You can install aircraft wherever you want to - just navigate to the folder in the aircraft selection dialog. 6 hours ago, afcad said: Install a new sim. Install a new plane, nothing has changed! I am sorry, I am out of ideas. Jan Quote
adbera Posted May 31, 2016 Author Report Posted May 31, 2016 I can not fit version 1.0.5 How do I get older versions? Quote
poodster Posted May 31, 2016 Report Posted May 31, 2016 5 minutes ago, afcad said: I can not fit version 1.0.5 How do I get older versions? Are you using the right email? I'd recommend sending a ticket to support. They can help you better with the activation issue. 2 Quote
adbera Posted June 1, 2016 Author Report Posted June 1, 2016 I sending a ticket to support, but no answer! Quote
Morten Posted June 1, 2016 Report Posted June 1, 2016 You are not helping us alot so it is very hard to help you... - Either you have some unusual setup that no-one else has, plugins, scenery etc - You are doing *something* wrong, antivirus on, more than one aircraft installed, wrong folders etc We need more information... one sentences reply is not enough. Also you said you have windows 7, but your log says v 6.1? Also you appear to load some polish airport. We had reports that they may cause problems, so remove those. You still have not confirmed that you have DISABLED any antivirus software or that you do not have more than ONE aircraft installed 1 Quote
Rodeo Posted June 1, 2016 Report Posted June 1, 2016 50 minutes ago, Morten said: Also you said you have windows 7, but your log says v 6.1? FWIW, https://msdn.microsoft.com/en-us/library/windows/desktop/ms724832(v=vs.85).aspx Quote
adbera Posted June 1, 2016 Author Report Posted June 1, 2016 (edited) I have windows 7( Marketing name ), deleted polish airport, DISABLED antivirus software and installed ONE aircraft. But.......................... LOG Log.txt Edited June 1, 2016 by afcad Quote
mgeiss Posted June 1, 2016 Report Posted June 1, 2016 From your Log.txt: Quote X-System folder:'E:\–•10/X10/', case sensitive=0 Seems that you have installed X-Plane in a folder which contains special characters in it's name. Maybe that could be a reason? 1 Quote
adbera Posted June 1, 2016 Author Report Posted June 1, 2016 I bought a plane and have never flown - what to do, help! Quote
Cameron Posted June 1, 2016 Report Posted June 1, 2016 41 minutes ago, afcad said: I bought a plane and have never flown - what to do, help! Read the post from @mgeiss 1 Quote
poodster Posted June 2, 2016 Report Posted June 2, 2016 11 hours ago, afcad said: I sending a ticket to support, but no answer! When did you send the support ticket? X-Aviation states: " We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker" 1 Quote
jimbim Posted June 2, 2016 Report Posted June 2, 2016 (edited) I would try following: 1. Grab you X-Plane DVDs and make a fresh install to C:\X-Plane 10 with just a small part of global Scenery. 2. Download the latest X-Plane Installer/Updater from http://www.x-plane.com/downloads 3. Update X-Plane to the latest stable release 4. Start that fresh installed X-Plane version and check that it loads correctly with a default plane. 5. Quit X-Plane 6. Add an Exception for C:\X-Plane 10 in Windows Defender and/or your Anti-Virus Software. 7. Redownload the IXEG Installer (without using any download manager) from X-Aviation 8. Install the IXEG with that Installer into the fresh C:\X-Plane 10. 9. Start X-Plane as administrator and check if you can activate the IXEG. 10. Do not add any plugins or custom scenery until you have verified if the activation works. That's how I would try to get that topic solved. Greetings, Sebastian Edited June 2, 2016 by jimbim 2 Quote
adbera Posted June 4, 2016 Author Report Posted June 4, 2016 Hi all, I have fulfilled all the items and jet activated, probably mistake was here X-System folder:'E:\Х10/X10/', case sensitive=0 I install to C:\X-Plane 10 and the problem went away. Thanks to everyone who helped me! Quote
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