Cameron

Reading this very thread for the answer and solution to your problem would be a great start!

Fill in the information it asks for?

The sun and angle of the camera needs to be just right for you to see the effect.

One post below the one you just started...

We all responded within a minute of one another! haha.

This is well documented in the forums. Use stuffit expander to unzip.

This post was not even necessary or contributionary, and totally takes the post you are responding to out of context. No one said anything about an explanation needing to be posted on this site. Nicolas should address this. It does not matter where. The X-Plane world is small enough that people will see the response either here, there, or on the reddit thread.

Nicolas will not speak about this. He doesn't operate that way. It's more of a "silent sniper" mentality with him...out of public view until someone says something. That said, this story is in line with history involving Nicolas and phone calls. He has been known to do this before. And, while I don't agree with the words used by Hohum, he had no issue flat out telling what he said, which obviously doesn't put him in a good light (and he knows that). Given history, I'm inclined to believe what I've read here.

I think anyone here would be upset that some random guy who sold you X-Plane software on the internet is calling you or your employer on the phone and harassing people. Nicolas has no business doing that. The right to refuse business is Nicolas' prerogative, but calling someone's place of work? Never.

Well, at least you're honest of your antagonism. While that probably wasn't appropriate or nice of you to say, going as far as you claim he has done above is not even close to acceptable. Nicolas should have walked away from this, perhaps even ignoring you, but the response you've gotten from him (or your employer) is rather scary.

Curious to know...what did you do? In no way is it ever acceptable to seek someone out like this, and that's borderline bad harassment to be calling your work. This sounds rather unbelievable, but I know better unfortunately. A while back I recall a time when I young man was frantically private messaging me here to delete posts he made because Nicolas Taureau (owner of X-Plane.org) was calling his home phone and screaming at him over some issue. The young man explained to me that Nicolas was so irate it seemed as though through his screaming and yelling he could hardly breathe. Very strange stuff. Sorry you've got caught up in this.

You obviously did not understand the context of the words you just responded to from Ben. This has nothing to do with uninstalling the product. Anyone can do that. We provide an uninstaller for a reason.

There is not. You are the first person to complain too. Consider it a special circumstance, as even for a friend I cannot fathom why anyone would leave data on a machine.

Why in the world would you sell and ship someone a PC with your old data on it? It certainly IS a solution to have the machine formatted and OS setup new prior to sale, and you should!

You do not need to worry about that until you have reached the maximum activation limit. At that time you will be offered the ability to de-authorize a computer forever.

Your answer is literally in the conversation above your post. Please read before creating posts.

You don't know anything about Active Sky yet. The aircraft works with every weather program, including SkyMaxx, NOAA, EFASS, and many others. The only one it will not work with is xEnviro at this time.

No. You will need to use default weather or SkyMaxx Pro.

What are you using? xEnviro? That would be why.

Thanks for the purchase! @JohnMAXX will probably best be able to help with this one, or even upload a custom profile here for you to download.

The rain effects are just fine. We are not changing anything there.

Let me be real clear here....sending support tickets as you have (well over 100, by the way) filled with words like "you are the son of 1000 whores" and whatever obscene language you have used will guarantee you receive NO support. Be a normal human being. Until you write ONE very clear letter to support@x-aviation.com in English apologizing for your behavior there will be no further support offered to you. I will not tolerate it.

Some of those guys have our product. We do not have theirs. Hope they can help you!

Sounds to me like you need to be knocking on xEnviro's door.

This is not a bug. xEnviro requires special programming to make that work. If you miss this feature badly at the moment you can switch to default X-Plane or SkyMaxx.