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Cameron

X-Aviation
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Everything posted by Cameron

  1. In 10 years of business, I've never once seen this. I don't even know where to start because of that. Are you able to expand the window, or perhaps run as an administrator?
  2. Sorry, but that's ridiculous. You are not the whole world. We have other customers ahead of you in a line, and we're not going to jump that queue in an unfair way just to deal with you. I appreciate your excitement, but please don't be selfish. We're looking into it.
  3. Only thing I could suggest is turning down/off the reflections setting in X-Plane's rendering menu.
  4. You could read around the forums to see what other suggestions to this problem are....like disabling vortices, or restarting your computer, or re-loading the aircraft. Unfortunately there's not a for-sure solving to the problem yet. From the X-Aviation Contact Page: We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker. You sent your ticket YESTERDAY. Because you selected the X-Plane 11 version of the aircraft in the installer. Don't play with these files. We do not do daily advertisements. Stop with the rubbish.
  5. Where is your X-Plane directory installed? This seems really suspect of permission issues, but @Ben Russell will ultimately know best. The fact a marker.1 file is never created signifies a problem for sure, and that's why it leads me to suspect a write error based on folder permissions in X-Plane/X-Aviation.
  6. Just because you disable Gizmo to rid a conflict that someone who created the conflict is not willing to fix, does not mean Gizmo is at fault. You're faced with a trade-off now. Kodiak or SkyMaxx Pro + RWC. Who you choose to be finger pointing over it will be up to you, but I can tell you if it's faced this direction it's the wrong way. We spearheaded all SASL related issues 5 years ago. Like I said, Dan loves to do this blame game, but I'm not going to let that fly here. He's wrong (and he knows it).
  7. I can assure you that such is not the case. Gizmo has had no direct clashes with SASL since 2012. Dan loves to use this as an excuse, but if I'm going to call a spade a spade, we can chalk this one up to bad coding on his part. There are plenty of other SASL add-ons that co-exist just fine. Dan's just being lazy and placing blame where he sees fit because he likes to whine. This is normal for him.
  8. You would be out of luck by disabling, yes. You would not only be disabling SkyMaxx Pro, but also Real Weather Connector in the process. When you disable SkyMaxx, default clouds take over. The config panel still works, but the SkyMaxx Pro clouds do not render. I haven't received any e-mails about a Kodiak issue, but out of curiosity, what happens?
  9. Glad you got it sorted!
  10. I think I edited in the last sentence while you were reading. Please re-read.
  11. Are you sure you're looking in the right place? Plugins > SkyMaxx Pro > Real-World Weather is the proper menu sequence. If you're in the right place, please upload both the Log.txt file and Gizmo Log.txt files from your main X-Plane folder.
  12. As VNAV code is changed this will likely change, because I believe it's supposed to be like other Boeing's, but for this product, to get proper VNAV calculation you MUST close the loop by filling out the entire flight plan.
  13. That's correct. It requires this. If you leave a route open ended you may find a hit of FPS as well. You must complete the flight plan.
  14. Just for resolution, this was okay to do. The Hotfix.zip file simply contains the latest encrypted programming scripts from the installer server. What happened here was you started an install and then aborted it (likely due to the component error that we fixed last night), and so normally this file gets auto-deleted after it's unzipped and placed in the aircraft folder by the installer, but since the installer never got to that point in the install sequence it remained. You can leave it there too if it makes you feel better, but it will never serve a purpose to the aircraft itself.
  15. This means you are running an outdated version of X-Plane 11. You'll need to update (can do the latest non-beta version).
  16. You have been using someone else account to run our products, and when another slot was needed on that account your machine was blocked. We do not allow piracy/sharing. Your machine is now blacklisted for this.
  17. There's no FPS requirement for TrackIR, so I'm not clear what you mean. Looking at your video there I also see the spikes we discussed, where your max is 60, but your averaging much less, even sometimes getting in the 40's. These brief spikes are what is stabilized. I have TrackIR, and I typically run my sim around 35 fps. There are zero issues panning around.
  18. Thanks. We're going to investigate this best we can.
  19. I just want to double check what I'm seeing here in the logs. Can you confirm that there is now a marker.1 file present in your X-Plane/X-Aviation folder? There should be now that you've updated.
  20. @Ben Russell is going to have to get back to you on that one. I'm a bit lost on that and it may or may not be related to the latest Gizmo update. To better assist, can you also please upload the Gizmo Log.txt file and Log.txt file (both located in the main X-Plane folder). To start cold and dark you must use the IXEG aircraft menus (the one's the slide out from the left side of the screen).
  21. One man's loss of FPS is not another's. You need to try it for yourself, much in the same way that one guy has 5 fps gain on SkyMaxx and the other has 5 fps loss. Everyone's system is different.
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