No Clouds :/

[Speedbird1995]

Hi all, 

 

I recently purchased this add on, and it was incredible. On the second start, however, a dialog box appeared, where I had to enter my activation details, again. I did, and got an error stating, " Activation Failed. License Updated. " I know I have already activated it. Cameron's first suggestion was to make sure my time-servers were in sync. They were a day behind, which was quickly rectified. Unfortunately, I still have no clouds. And no patience.. Sorry guys, but it's like seeing a tidbit of magic, and then they run away.. like women! ha, just kidding.

 

If I was to try re-installing it (I hear this has worked for some users), how do I open the dat. uninstaller file on my computer?

 

Anybody have any tips?

Log.txt

[mmerelles]

the uninstaller should be here: /x-plane/x-aviation/

[Speedbird1995]

It is, but it is a .dat file is one that I do not know how to open

[mmerelles]

Never heard about that. Have you tried running the skymaxxpro installer again? it will realize it is already installed and remove it as well

[Ben Russell]

Try installing this:

 

http://www.microsoft.com/en-au/download/details.aspx?id=30679

 

 

Gizmo64 isn't loading for some reason. If the above doesn't help we'll have to do some more work to diagnose.

[Speedbird1995]

I installed the x86 one. I hope that is the right one? Pretty Late for Australia, Mr. Ben

[rocketmandlgc]

Does this mean that even after activation, skymaxx will check on the web every time x-plane is fired up? I am putting SM on a simulator which apart from the occasional software update will NOT have Internet access. Hope I haven't wasted my money

Sent from my iPad using Tapatalk

[Cameron]

Does this mean that even after activation, skymaxx will check on the web every time x-plane is fired up? I am putting SM on a simulator which apart from the occasional software update will NOT have Internet access. Hope I haven't wasted my money

Sent from my iPad using Tapatalk

No.

[Speedbird1995]

Just an update. I reinstalled and it seems to be just fine. However, the installer did inform me that the uninstaller did not install properly. Interesting...

[eesillo]

Hello, i am having the same issue. No clouds. Installation completed successfully. However, i dont see the clouds. I tried reinstalling many several no issues, no errors but it's just the clouds dont appear at all. I can only see if i disable silverlining. wondering if skymaxxpro will work on xplane 10.30?

[sundog]

SkyMaxx Pro works fine with 10.30. Please attach your log.txt file so we can take a look at what's going on.

[eesillo]

thanks attached is the log file. -Euf

Log.txt

[sundog]

This looks like the problem:

 

Loaded: C:\X-Plane 10/Resources/plugins/PluginAdmin/64/win.xpl.C:\X-Plane 10/Resources/plugins/Gizmo64.plugin/64/win.xpl : Error Code = 127 : The specified procedure could not be found.

 

If the Gizmo plugin can't be loaded, then SkyMaxx Pro can't validate your license, which would cause the clouds to not appear. 

 

This is similar to the original issue described earlier in this thread, for which Ben Russell suggested a solution in post #5 above. Please give that a try.

 

(Ben - do we need to start installing a different MSVC runtime set with Skymaxx Pro for Gizmo?)

[eesillo]

thank you...i've tried the above  post #5  solution. it is now working...

[JohnMAXX]

Great!

[Ben Russell]

 

This looks like the problem:

 

Loaded: C:\X-Plane 10/Resources/plugins/PluginAdmin/64/win.xpl.C:\X-Plane 10/Resources/plugins/Gizmo64.plugin/64/win.xpl : Error Code = 127 : The specified procedure could not be found.

 

If the Gizmo plugin can't be loaded, then SkyMaxx Pro can't validate your license, which would cause the clouds to not appear. 

 

This is similar to the original issue described earlier in this thread, for which Ben Russell suggested a solution in post #5 above. Please give that a try.

 

(Ben - do we need to start installing a different MSVC runtime set with Skymaxx Pro for Gizmo?)

 

 

This situation is extremely rare. Perhaps it's a Windows 8(.1) issue?

 

I will acquire a copy of Win8 and attempt to resolve in VMware...

[Cameron]

thank you...i've tried the above post #5 solution. it is now working...

Glad to hear it's resolved!

[sqrt(-1)]

This situation is extremely rare. Perhaps it's a Windows 8(.1) issue?

I will acquire a copy of Win8 and attempt to resolve in VMware...

 

Windows 8.1 is fine.  Running SMP 2.0 and the 2.1 betas with no issues.

[aquince]

Hi All,

 

I'm having the same problem, just installed and getting no clouds.  I'm on OS X Yosemite, so the possible solution in post #5 above doesn't apply.  I've attached my log file - it appears the licensing check is failing, but I believe Gizmo is working, but I certainly may be missing something.  I appreciate your help!

Log.txt

[sundog]

It says pretty clearly that your license failed to authenticate for some reason, which will result in no clouds. I would first try re-installing Skymaxx Pro to ensure you have to proper version of Gizmo installed for it. Also make sure your computer is connected OK to the Internet so the initial license check can proceed.

 

If that's not it, you'll need to contact X-Aviation via email or their support form so they can look into the status of your license. It's possible you used it on too many systems too soon or something, or that there is some backend issue only they can identify.

[aquince]

Thanks Frank.  I tried the reinstall with no change and the internet connection is solid, so I'll try X-Aviation.