Cessna 525 No landing gear or operative switches

[buffewo]

Just loaded the 525 but the aircraft has no landing gear and none of the switches work. Have installed twice with same result. What am I doing wrong?

[Willythepil0t]

Have this same issue.

I am thinking this has something to do with it... Windows defender is detecting the cj plugin as a trojan? 

[Willythepil0t]

Just spoke with support. This is a false positive and is good for install. Plane works perfect after restoring the file 

[364sim]

Good day, I just purchase the aircraft and it looks good. I do not see landing gear from the outside and the panel, sounds, and drop down menu are not working. Please advise in I'm doing something wrong.

Thanks

Log.txt

[Coop]

The main citation plugin (cj_systems.xpl) isn't being found or loaded by X-Plane. This likely is due to antivirus on your system flagging it false-positive and removing/quarantining the plugin. Check with what you have installed (Windows Defender, etc.) to ensure it's whitelisted. 

[buffewo]

Works here too. Thanks

[364sim]

Good day, thank you. Much appreciated 

[smcross90]

1 hour ago, Coop said:

The main citation plugin (cj_systems.xpl) isn't being found or loaded by X-Plane. This likely is due to antivirus on your system flagging it false-positive and removing/quarantining the plugin. Check with what you have installed (Windows Defender, etc.) to ensure it's whitelisted. 

Hello. I am having the same issue. I whitelisted this file but still can't see the landing gear and the menus don't work correctly. Windows defender hasn't flagged any files as a virus so I'm not sure what to try next. 

[Coop]

11 minutes ago, smcross90 said:

Hello. I am having the same issue. I whitelisted this file but still can't see the landing gear and the menus don't work correctly. Windows defender hasn't flagged any files as a virus so I'm not sure what to try next. 

In order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: 

How to find the X-Plane log.txt file?

[smcross90]

2 minutes ago, Coop said:

In order to debug what is going on, we will need you to send us a copy of the X-Plane log.txt file. You can find a guide to get this file here: 

How to find the X-Plane log.txt file?

Thanks for the prompt response. Log is attached. I just tried a fresh install of the aircraft and verified that file is still whitelisted with no luck. Thanks!

Log.txt

[Coop]

9 minutes ago, smcross90 said:

Thanks for the prompt response. Log is attached. I just tried a fresh install of the aircraft and verified that file is still whitelisted with no luck. Thanks!

Log.txt 434.48 kB · 0 downloads

Looks like something is blocking the network for the plane to validate itself. We've seen gndhandling be a problem before, can you try temporarily removing: C:\X-Plane 12/Resources/plugins/GndHandling/win.xpl

[smcross90]

10 minutes ago, Coop said:

Looks like something is blocking the network for the plane to validate itself. We've seen gndhandling be a problem before, can you try temporarily removing: C:\X-Plane 12/Resources/plugins/GndHandling/win.xpl

That fixed it!

Is there a solution to that problem? Or will I just need to remember to remove that plugin when flying this plane? 

[Coop]

18 minutes ago, smcross90 said:

That fixed it!

Is there a solution to that problem? Or will I just need to remember to remove that plugin when flying this plane? 

There are some things I want to see if I can change on our end so that plugin doesn't break it, but unfortunately not anything you can do; that plugin blocks our curl instance from loading to access the network.

[VirtualAviator]

I am spooling in with no gear. The suggestions in the link below don't appear to apply to my situation.
https://forums.x-pilot.com/forums/topic/31849-cessna-525-no-landing-gear-or-operative-switches/

The aircraft really looks cool hubbering though.

 

Log.txt

[Pils]

I think you're missing the new X-Aviation DRM plugin, probably it got blocked by Anti-Malware during installation. Or you disabled it with X-Organizer.

[Coop]

Yes, it appears that is the case. If you are running X-Organizer make sure "X-Aviation" isn't blocked from being loaded. Otherwise, check with whatever antivirus system you are running (Windows defender, etc.) to whitelist / remove from quarantine the X-Aviation.xpl plugin.

[SirOTheOne]

Hi,

as users already wrote before - landing gear is not shown and no function on menu item.

All items/paths are on the whitelist but no changement to the issue above. Other x-Aviation planes are working well with gizmo and/or x-aviation plugin.

please check my log-file to find the issueLog.txt

[Cameron]

2 hours ago, SirOTheOne said:

Hi,

as users already wrote before - landing gear is not shown and no function on menu item.

All items/paths are on the whitelist but no changement to the issue above. Other x-Aviation planes are working well with gizmo and/or x-aviation plugin.

please check my log-file to find the issueLog.txt

 

The problem is very likely this plugin:
 

C:\X-Plane 12\Resources\plugins\124thATC64

[Martin_B]

Similar problem as other users. I use Linux Ubuntu.

Log.txt

[SirOTheOne]

Thanks to Cameron,

disable 124th atc plugin and the a/c is working well

 

[skiselkov]

30 minutes ago, Martin_B said:

Similar problem as other users. I use Linux Ubuntu.

Log.txt 290.84 kB · 2 downloads

Your Ubuntu version is too old. You are on Ubuntu 22.04, whereas the C525 requires Ubuntu 24.04 or later. Ubuntu 22.04 sadly lacks some required functionality, so the way forward I would recommend here is to upgrade to Ubuntu 24.04.

[VirtualAviator]

OMG. I'm loving this aircraft.

The landing gear issue in my case was 3-fold.

1) X-Organizer app was disabling the X-Aviation plugin.
2) MalwareBytes was putting a plugin flie in quarantine, and;
3) I did not see my gear until I disabled the original Gizmo Plugin.

Hope this helps someone.
 

Edited Sunday at 07:53 PM by VirtualAviator
Clarity

[Cameron]

49 minutes ago, VirtualAviator said:

3) I did not see my gear until I disabled the original Gizmo Plugin.

I think this is a fluke. That one doesn't matter at all.

[VirtualAviator]

9 minutes ago, Cameron said:

I think this is a fluke. That one doesn't matter at all.

Agreed. I reenabled the Gizmo plugin, and my landing gear behaves as expected. Thanks Cam.

[IFLYHIGHINTHESKY]

CTD with X-Aviation installed in X-Plane 12\Resources\plugins if I remove it I can load X-plane if it's installed as soon as I click start flight i get a CTD

Edited Sunday at 09:02 PM by IFLYHIGHINTHESKY