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Goran_M

Leading Edge
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Everything posted by Goran_M

  1. This looks like it's a very complicated situation. You'll need to contact X-Aviation support and detail absolutely everything that happened, and hopefully this can all get straightened out. Please only send 1 support request, as sending in more than one will reset the support ticket.
  2. RAM is your problem. Big time. I think even the minimum requirement for memory for the sim is 16GB. Ortho will chew through RAM very quickly.
  3. It appears you previously used the IXEG 737 which you did not own. The person (or you) who owned that product then de-authorized your machine over time and this has locked the computer out for good. This is a big reason why you should never use a friends account to have products you do not legally own. They have the power to ban your computer from the system forever, even if you use a new user login. This is the reason we see the support ticket under your "friends" name instead of your name.
  4. Update your graphics driver. This will fix the crashes
  5. Goran_M

    XP 11.35

    Feel free to jump in the Facebook group. Lots of tips and help going on in there.
  6. Goran_M

    XP 11.35

    Please make sure your X-Aviation password contains numbers and letters ONLY. The crash bar won't stay up because the TBM is not activated. Try getting past your X-Aviation password and let us know how it goes after that.
  7. I've made Saso aware of this and he's going to look into it.
  8. Goran_M

    XP 11.35

    Before we go any further, your GPU drivers are way too old. You're on 398.36 and the current drivers are 431.60. This is very likely what is giving you CTD's.
  9. We need the log.txt file from the root folder. Also, check if you have any failures set in the X-Plane failures module. Do you have any external scripts running that can interfere with the avionics. As you noticed, it did work after a reinstall, so something else is preventing it from displaying properly.
  10. Do you have any failures set in the X-Plane failures module?
  11. Is your resolution the same on all monitors? (Keeping in mind, neither of us have experience with a monitor setup this extravagant.)
  12. You could copy the "state" folder to your desktop as a backup, then after reinstalling, replace it. X-Plane 11/Output/TBM900/state
  13. No plans in the immediate future
  14. This might be a case of needing to reinstall after the last X-Plane update.
  15. Goran_M

    XP 11.35

    The log.txt is what we need after a CTD. That's the gold.
  16. Feel free to head on over there and put in a request. https://discord.gg/vAqtZJ
  17. We're trying to figure out what's causing this error, but it's not easy when the error reads "SOMETHING reinstalled our exception handler..." Ok, WHAT reinstalled your exception handler? Anyway, one thing I've noticed is it is looking more and more likely to be associated, in some way, to AI traffic, and possibly some scenery and ground traffic. And possibly all that could be coupled with the TBM's TCAS, which could be why it is isolated to the TBM. Personally, I've never had an exception handler error, but then again, I don't have many plugins installed. Saso is trying to find out what is causing it and if he finds the problem, it'll be included in the next update, but in the meantime, the only thing we can recommend is removing all plugins (except Gizmo) and reloading the sim and testing. Then add the plugins back, 1 at a time, reloading each time, to see when the error happens again. That'll help us narrow it down. In your case, I would try removing the XJET plugin first and foremost. Don't uninstall. Just move it to your desktop and try the TBM again. Let us know how you go.
  18. Goran_M

    XP 11.35

    No problem. Remember to please post your log file BEFORE restarting the sim if it crashes again.
  19. Goran_M

    XP 11.35

    Did you reload the sim after your last crash. That log file you added has a clean X-Plane shut down.
  20. Goran_M

    XP 11.35

    We need the log.txt file from the root X-Plane folder immediately after the crash
  21. If you're having problems with engine fires on load up, reload the sim as normal and slew the aircraft to a different location on the ground. Now, create a new airframe. X-Planes ground can have a bit of a damaging effect on the aircraft in some areas when loading it up.
  22. This might be something for the Livetraffic guys to take a look at.
  23. Goran_M

    XP 11.35

    Please post back with details if you can't find out what's going on. Also, attach a log.txt file
  24. Can you try the same thing with LiveTraffic removed and post back?
  25. Too hard to tell what happened without knowing the exact steps and exact plugins/add ons you have installed. Could be anything, really. Just do a repair or replace in the maintenance manager and send us the bill?
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