Cameron

You sent multiple emails.

Directly from the contact page at X-Aviation: "We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker. Please do not send multiple e-mails or this will delay our response to you!"

How name requests have you sent?

Huh? [mention=213]jgregory[/mention] already answered that in the second post. There's no news on fixing something already fixed for the next update. Closing this topic to ensure people understand this as the last message. It does not seem to affect every user.

Utilize the Gizmo garbage collector icon from the Gizmo menu to enter some values to your liking. Adjust until happy!

Getting closer, but this is a big project to break in chunks. I'll be sure to contact you as soon as it's done and re uploaded to the server.

Dave, PLEASE have a read through the forum. This is really well covered already!

My answer from prior still stands. I am in the process of creating a revised installer to hopefully work around this. Hopefully I'll have it done sometime this weekend!

I never stated I would see if I could send you DVDs as my main objective. I did state we don't sell or have them. There's a lot of misinformation in this topic, and I don't appreciate it at all. I was very attentive to you. I even spent a good hour with you on live chat diagnosing things with you. In the end I informed you I would be investigating a way to re-create the installer to download in even smaller chunks just for you. Nothing has changed since. Sending 7 emails is nonsense. Don't do that, please. You can air dirty laundry, and you can even be pissed, but if you do so, at least get your story straight and be honest about it. Sincerely Pissed, Cameron.

Stop being stupid. There is no update needed for the Saab for this. Ben already showed you a topic on xEnviro where the creators of that add on have stated they have found why xEnviro is crashing like this and they will be issuing an update. This problem also occurs for many people in the IXEG aircraft. Consider yourself lucky if it's not happening to you.

Remove it and try flying the Saab again.

Do you have xEnviro?

A new version will come on a day in the future.

There is an option for that in the Gizmo preferences.

Very likely it's xEnviro.

There is nothing in your log to indicate the aircraft was at fault for your crash. By the looks of it, it more or less looked DSF scenery related.

This would definitely be the most recommended option to start with!

Hi @DavidV935, With that kind of error I would suggest filing a bug in the Laminar bug report system. They are pretty attentive, and I imagine you would hear back. It may be a good idea to also remove all plugins, then add back one by one to see if one is the culprit in the end!

The normal procedure would be LVL CHG. Jan made some very nice videos that go with the product, and you'll find links to them in the product documentation on how he, as a real world 737 captain, would fly the plane for the airline he works for.

Turn on texture compression in X-Plane.

Well, it may disappoint you to figure out that about 95% of the market developers are hobbyists. We don't really consider us that so much as being in a position where one of our core team members was pulled away from this project for a work obligation temporarily, and as he stated, is about to come back full time. I would say it's a strong indicator of what some of the customers are feeling, but not majority. Still to this day we are receiving a very large number of compliments on this product. It's very rare a complaint comes in. That said, for those that have "waited 2 years for a finished product and are losing faith in the IXEG team," I guess they're due to be surprised when they learn the team is still very much committed with more updates coming forward. Almost every update has been focused on stabilizing bugs. Literally hundreds of bugs have been fixed in a two year period. That was priority number one. If you flew the release day aircraft vs the current one it would be a night and day experience. Just because everything is not visual does not mean that each incremental update did not have a lot of work that went into it. But, because you have also said that the team is barely keeping up, I must refer you back to what @tkyler said: "My participation in this startup is relegated to this "deliverable phase", by my own volition as my passion is flight simulations.....and while I have loose ends to pick up....documentations and such, I am getting poised to get back into XP dev work. I will say, that the release of XP11 also contriubted to some of the 'wait and see'." In other words, more time is to be dedicated back to X-Plane after work was made an obligation long before IXEG was released. But, you're unfairly projecting experiences from other companies on to a group of guys who has stuck with X-Plane development since 1999. That's 19 years (minus Jan). And, @tkyler has had his MU-2 on the market since 2008, which to this day is still updated, supported, and has had numerous free updates along the way. You have no idea the financials of the product. At this point you're purely speculating. It would be safe to say that the entire team disagrees with you, and the customers deserved a free update. Our commitment to the price sold was for a solid and complete product. Until that time is reached, no forced payments for updates are going to happen. Again, I must provide you the real reasoning for delay by quoting @tkyler: As it stands, I got involved in a space startup about 9 months before the 733 came out. I managed to 'stall' my participation in that startup for about 9 months and worked solely on the 733 with no income, living on savings during that time to get the 733 out. Wtihin 3 months of the release of the 733, the startup was in full swing and I was the prime designer for our deliverables to NASA. There was a lot riding on the line, many big groups involved, NASA, ESA, Airbus, Boeing, etc....and I could not back out. Because this project was deadline based, and i was already behind, I've been working at it solid for about 2 years to meet the deliverables...which I recently completed just last week by handing over our hardware to head to the ISS on SpX-15 here in about a month....which is why you've seen two whole posts in as many days from me as I can finally take a breath. What does this even mean? LES had a free update to 11 as well. There was no charge. In other words, IXEG did the same thing as LES. We got in touch with xEnviro months ago. Ball is in their court, but the problem does not lie on our end. They're aware of the situation, and the developer was investigating. He has publicly acknowledged it, but I have zero clue on when he'll have a fix. All in all, this is a lot of huff and puff for nothing. And by nothing, I mean @tkyler took the time to reply and give real reasons for delays, and you basically dismissed every word he said to still write a response as if he had never said it. It's okay to still be disappointed, but to sit here and dictate to the world that the project will not go forward and you have mathematical calculations in your mind that put 2-3 years still at an abysmal point for the project is...silly. Relax. Fly. Enjoy. The team is still here, alive and well. That's the end of this thread. Happy flying!

SkyMaxx and Real Weather Connector work together for producing visuals. Any turbulence or wind is controlled by X-Plane itself.

Your English is not clear. It's words that don't provide much description, and likely words you don't really mean to use. We can't really understand what you're saying. I suggest you find someone to help you write the issues you're experiencing in better English so we can understand what it is you're saying.

Turn on texture compression in the rendering settings of X-Plane. Running it without this setting is a massive waste of resources anyhow.

There's a lot more going on behind the scenes with that product and where code came from than you think.