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Cameron

X-Aviation
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Everything posted by Cameron

  1. Nothing speaks to me as to insights to provide, unfortunately. I simply see the same things you do in this moment, and ultimately, you three are more likely to have something uniquely common that I would know little about. Given how well this is working for everyone else, it's pretty clear the answer is a unique commonality on these three machines. Probably networking, but outside of that I have nothing to provide. Sorry about that. I'll continue to keep an eye out for other possibilities.
  2. This is kind of a pointless argument though. More than half the market uses Windows. We cannot avoid it at any sensical business cost. And I'm happy that works for you! But, you experience helps that along. This is the typical argument we get from Linux users. At the end of the day, when we have tried this, the frustration from users using other flavors still mounts and we get sunk in support time. All this is to say, we have our reasonings and have tried to venture into this path several times over the years. The result is the same each time. Until the market for Linux gets a lot bigger, we cannot justify.
  3. Unfortunately not. There's nothing much for us to go by here with a pool of three. Finding a common factor amongst you three would be a wiser approach, I think.
  4. The problem is not so much getting it to work (although sometimes it proves to be a challenge with some things code related). More importantly, Linux has proven to be a support problem given all the various OS flavors and the expectations users have had for support, regardless of us announcing support for a very specific flavor.
  5. Hi Chris, After careful consideration and analysis, we have decided not to offer Linux support for most of our products, including the SR22's. This decision is based on a straightforward business perspective. The primary factor influencing this decision is the relatively small user base of Linux within our market. When we balance the time, development, and support resources required against the size of the Linux user base in the flight simulation community, it becomes challenging to justify the investment needed to develop and maintain Linux compatibility. We strive to allocate our resources in a way that benefits the largest number of our customers and allows us to focus on delivering high-quality products and support. Unfortunately, at this time, extending support to Linux does not align with this strategy. We appreciate your understanding and are sorry for any inconvenience this may cause. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your interest in our products, and we hope you find a solution that suits your needs, wherever it may come from.
  6. I'd like to provide some context for our decision to restrict certain features, such as simulating an engine failure via X-Plane's failure system. Unlike many other products in the market, our aircraft simulation is approved by the FAA and is extensively used in the flight training market. This approval process involves stringent guidelines and requirements, which sometimes necessitate limiting certain functionalities in the standard consumer version of the product (it's also a very expensive undertaking). The restriction of certain features, like engine failure simulation, is in place to align with these guidelines and to ensure that the product is used appropriately within its intended training context. This approach helps maintain the integrity and realism of the simulation for professional training purposes. We understand that this might be disappointing for enthusiasts and hobbyists who are looking for a comprehensive simulation experience. We appreciate your feedback and take it into consideration as we continue to develop and improve our products. Our goal is always to strike a balance between meeting the needs of our diverse customer base and adhering to regulatory requirements. Thank you for your understanding and for bringing your concerns to our attention. If you have any further questions or need additional information, please feel free to reach out.
  7. TorqueSim is consistent with immediately posting news to their blog when they have it: https://blog.torquesim.com News is typically offered here as well. For now, there's no info the team is prepared to provide.
  8. Unfortunately this is going to be the root cause of the issues, especially on the GPU side. There's not much I can help you with here outside of telling you to get some new hardware.
  9. It sounds like you're misunderstanding what was said above. He's not seeing what you are with IXEG.
  10. Gotta say, this is one of the more bizarre/confusing posts I've ever seen. But, all that aside so others can kind of follow what's going on here:
  11. As you were shown in a followup reply to your claim about lies being made, evidence was shown to you where you chose to unsubscribe from our e-mail marketing system in August. The e-mail you are showing in your screenshot is (as seen in the image) from April of 2023. There's a reason you didn't get Black Friday and Cyber Monday emails. No lies are being made here. We would have loved to have your money when the chance was there. I have cropped out your name and email from the left pane for privacy reasons, but in the attachment image I sent you in an e-mail reply that info is retained for you to see as proof.
  12. Have you investigated if an anti-virus is at play? We've had situations in the past where when the FMS is doing NAV database indexing the anti virus can go nuts and cause these kinds of dips. An exception on the X-Plane folder can solve that. Even if it's Windows Defender!
  13. Hi there! My last post two comments above yours still applies just as true today.
  14. Lookin' good, and nice to see you around!
  15. You're the only two customers in thousands reporting this, so for now I don't have much of anything to go by other than taking some notes.
  16. Hello All, This will serve as an official announcement that we have released the version 2.0.3 update for the LES Douglas DC-3 v2. All customers who have purchased the LES Douglas DC-3 v2 up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the LES Douglas DC-3 v2 from today forward, your purchased download will already be updated to version 2.0.3 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original LES Douglas DC-3 v2 download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: What's New / Changed: Both Variants: C-plugin now uses libacfutils, thanks to Saso Skiselkov. Fixed reseting the shutoff valves, not reseting fluids cutoff to previous condition. Fixed chocks not touching the ground. Mixture levers can be now cotrolled via commands, if selected in options menu. New fuel loading UI. Classic Variant: Sperry Automatic pilot, now requires autopilot hydraulic system to have hydraulic pressure. Modern Variant: Fixed copilot's attitude indicator rolling the wrong direction. As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support!
  17. The installer was changed about 6 hours ago for updating of some files. This is what I meant by out of date.
  18. You seem to have downloaded the installer and then not ran it for a bit of time. By that time, the installer became out of date. Re-download the installer and try again.
  19. This is a warning and irrelevant. You'll see it all over your log for custom scenery as well. Looking at the server logs, I can see successful authentication even on Level-2. This tells me you likely have one or two things happening: 1. You have some read/write permission issues on your X-Plane folder (did you maybe switch which drive it's on recently)? 2. You have a firewall blocking the successful license authentication.
  20. As an update, if anyone would like to not manually install the above file, the installers have been updated. You can re-download the installer from your account and run the update again.
  21. We are updating the installer for the missing pref file from here: https://forums.x-pilot.com/forums/topic/27471-update-152-popout-window-issue/?do=findComment&comment=197104 Check back shortly and it should be live again.
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