Cameron

Hello, It seems from your description that the aircraft might be in a de-activated state. Typically, these kinds of issues arise when there are network-related barriers, such as firewalls or antivirus programs, that might be preventing the simulator from connecting to our servers for activation. Having checked the server log on our end, I don't currently see any attempt from your computer to reach out for activation. I would recommend you ensure that any firewalls or antivirus software are temporarily disabled or set to allow X-Plane and the associated aircraft to connect without hindrance. Once you've done that, please try the to use/activate the aircraft again. If you continue to encounter issues, don't hesitate to reach out.

It is an entirely new product. There is no shared 3D or code from the previous version.

The product supports the RXP 430 or 650, not the 750 at this time.

Greetings, fellow aviators! We're beyond thrilled to announce that on September 7th, 2023, we will be launching the Leading Edge Simulations DC-3 v2. This is an all-new aircraft compared to v1, and truly expands on the fidelity of the systems compared to v1. A perfect blend of history's elegance and modern simulation marvel, this aircraft is a testament to the golden age of aviation, now meticulously crafted for your virtual skies! Special Upgrade Offer for Our Loyal v1 Customers: To show our gratitude, all v1 customers will receive a 35% discount on the new DC-3 v2. This discount will be valid for 60 days from release, so be sure to get in on the offer before that time is up. We value your continued support and want to ensure you enjoy the evolution of this classic beauty. From its intricate 3D details, authentic systems and the duality of classic and modern variants, the Leading Edge Simulations DC-3 v2 promises an unparalleled experience. Whether you're a seasoned pilot or just starting out, this iconic bird offers something for everyone. Go to Product Page So, mark your calendars for September 7th, and prepare to traverse the virtual skies like never before. History awaits! Be sure to check out the new product page for the Leading Edge Simulations Douglas DC-3 v2! Blue skies and safe landings, X-Aviation

Hi @Fidiii, I apologize for the inconvenience you're facing. In order to assist you further, could you please provide your support ticket number that you received when you contacted X-Aviation via email? Once we have that, we'll be able to better assist and look into the issue.

I'm glad to hear that it worked! DataRefEditor is a plugin created by Laminar Research, the team behind X-Plane. It's not required for regular flying in X-Plane and is primarily useful for developers or those building custom cockpits. If you ever find a need to access or modify DataRefs within the simulator, that's the plugin you'd want to use.

This is the correct answer!

Thank you for sharing your observations and feedback. We've indeed noticed that with the current state of X-Plane 12, particularly in the latest beta, there seem to be some challenges related to unloading aircraft plugins. It's important to note that this isn't specific to the Cirrus products alone. We're observing this across several of our development products at this time. We're hopeful that as X-Plane 12 continues to evolve and stabilize, many of these issues will be addressed. In the meantime, we appreciate your understanding and patience. It's good to hear that you have a stable setup with X-Plane 11 to fall back on. We'll certainly keep monitoring the situation and do our best to ensure optimal performance for all our products. Thank you for your continued support.

Hey @diamonddriller, Firstly, thank you so much for your kind thoughts regarding the hurricane. We are doing our best with the preparations and sincerely hope everyone in its path remains safe. Regarding your aircraft issue, I appreciate the detailed information and the files you sent over. It helps us get a clearer picture of what might be causing the problems. It sounds like the issue could be related to SVS being enabled, which has been a known factor in some cases. To address this, you can disable SVS without loading the simulator: Navigate to X-Plane 12/Aircraft/X-Aviation/SR22 Series/{Aircraft Type}/plugins/sr_systems/settings/. Open the file settings.cfg in a text editor. Find the line related to SVS. To disable SVS, change it to: svs = 0 To enable SVS, change it to: svs = 1 Save the file and try loading the aircraft again. This should help stabilize the experience, and hopefully, you won't encounter further crashes with the SR2X G1000s. I completely understand your concerns about the frame rates. As a fellow Mac user I'll just say that Mac hardware (especially Intel based), gets hit especially hard with things like that, whereas the Windows gaming rig experience is much different. That said, the M1/M2 chips are very impressive at handling products like these. Thank you again for your understanding and patience. Let me know if there's anything else I can assist you with.

Hi @diamonddriller, It seems you're encountering issues with the multi-threaded uploader. To troubleshoot the issue, please consider the following steps: https://support.torquesim.com/hc/en-us/articles/1500004699102-Multi-Threaded-Uploader-Causing-Crash If you continue to experience problems, please let us know any specific error messages or behaviors you observe, so we can assist further.

It looks like the issue you're encountering is being caused by DataRefTool. By simply removing that, the problem should go away. I understand it can be a bit frustrating, so I appreciate your patience in troubleshooting this. If you'd like an alternative, you can utilize DataRefEditor instead. It's a great tool and should meet your needs without any trouble.

Just to clarify, the position-saving feature is exlusively designed to work with the RealSimGear hardware. So, if you're not using that particular hardware, that's the reason you're experiencing this issue. We understand how this can be a bit confusing, and we appreciate your understanding.

We're currently focused on updates for the TBM and CL650, which are our top priorities at the moment. As for the A220, it's in the early stages and hasn't been our main focus lately. While we're excited about its potential, it might be a while before we can dive deeper into its development, and a release is not likely for around 18 months or so. We truly appreciate your interest and patience. Thank you for understanding.

Hi @MarioTG, I just wanted to mention that the functionality for saving the size and position of this plugin is specifically designed with the G5 screens/hardware from RealSimGear in mind. Could you kindly confirm if that's the setup you're using? If it's different, that might be the reason you're experiencing some challenges. But if you're indeed using RealSimGear hardware and still having issues, please let us know. We're here to help!

Hey, the enthusiasm is still definitely appreciated!

Indeed, while Coop has identified the root cause of the bug, it’s important to note that pinpointing the issue and implementing a fix are two distinct steps. Additionally, the complexity of the solution can vary, and implementing the change might require thorough testing to ensure it doesn’t introduce new issues. Furthermore, the upcoming update will encompass more than just this single fix, so it’s a collective effort that requires some time. Thank you for your patience and understanding.

Kindly take a moment to review the previous posts in the thread before asking questions. The answer to your query was addressed in my most recent post. It’s essential to read through existing content to keep the discussion streamlined and productive. Thanks for understanding,

While we don’t have a specific timeframe to share at the moment, I can assure you that support for ARM is actively in the works. We appreciate your patience and look forward to bringing you this update in the near future.

I absolutely understand the anticipation you must be feeling as you wait for this release! It's a thrilling time for all of us, and I can assure you that our team is diligently working away to bring it to you. We're following the latest update from Tom just last week, so everything is still on track. Please keep an eye on our announcements, and we'll make sure to keep you informed as soon as there's news to share. Your patience and excitement mean a lot to us, and we're eager to deliver something fantastic for you!

This topic is closed due to the original poster using a pirated copy of the product.

Happy to hear!

It seems like a puzzling issue you're facing. From what you've described, the airframe doesn't appear to have any failures or broken parts. Here's what I recommend: Double Check the Prop Slings: Ensure that you've removed the prop slings before attempting an engine start. This could be a simple oversight that's causing the problem. Record a Short Video: If the issue persists, please record a short video of it happening using a tool like OBS or ShadowPlay. Sometimes, seeing the problem in action can give us clues that aren't apparent from a description alone. Please let us know how it goes, or if you need any further assistance. We're committed to helping you get back in the virtual skies!

Firstly, don't worry about the machine name; it's simply a reference for you to easily identify your device in the future. There's no right or wrong answer; it's just for your convenience. As for the TBM900 issue you're facing, it might not be activation-related. Instead, it seems like it could be tied to the aircraft's persistence settings. Could you try initiating a new airframe in the TBM airframe manager? If that doesn't sort it out, please share your X-Plane log.txt file with us. This will help us take a closer look and assist you better.

Examining the information you provided, things are not adding up. What you’re describing does not correspond to version 1.33, and it appears to be a many-year-old pirated copy of the product judging by stuff you've posted here. If you’d like to discuss this matter further, please provide your order number. This will allow us to verify your purchase and assist you properly.

I can certainly appreciate your anticipation and eagerness for the update. Currently, we're working diligently on adapting to the intricacies introduced by X-Plane 12, especially due to its major changes affecting our unique turbine engine model. While I'd love to give you a specific timeline, we're diving deep into a comprehensive re-write on multiple levels to ensure the best possible experience for our users. Therefore, it's difficult to pinpoint a release date. All I can assure you is that we're committed to getting it right, rather than rushing it. Quality takes time. We appreciate your patience and understanding. It'll definitely be worth the wait.