tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) 8 minutes ago, Bulva said: ...that's what I did... I'm sure they'll get to you in due course Bulva. Unfortunately, you're an outlier data point. Nobody's fault, just the way things went. 6 minutes ago, jmf55 said: Since this is a new/updated version of the product, is there a new location to submit a problem? Also, what location do you desire? Thank for asking. for now use the traditional forums, BUT I would ask you put "V1.5 PLUS" somewhere in the title. We will be reorganizing the forums threads to isolate the old from the new, and such terms would help us do so more quickly. -tk Edited September 15, 2023 by tkyler Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 1 minute ago, chris1690 said: Tried reloading, restarting x plane, restarting pc, uninstalling and re installing, nothing... You can post the log.txt file from the X-Plane root folder would be the way to go in this case. First place to begin a diagnosis -tk Link to comment Share on other sites More sharing options...
gusram5 Posted September 15, 2023 Report Share Posted September 15, 2023 To upload fuel and payload the aircraft I have to use X plane menu? Link to comment Share on other sites More sharing options...
chris1690 Posted September 15, 2023 Report Share Posted September 15, 2023 level 2 license check says invalid even though activation passed in the GUI Bought it with the discount, not sure if it makes a difference Log.txt Link to comment Share on other sites More sharing options...
deskpilot65 Posted September 15, 2023 Report Share Posted September 15, 2023 throttle works for a second or two when enterin g the airplane and then locks down. mouse and keyboard won't move it either. 1 Link to comment Share on other sites More sharing options...
snare25 Posted September 15, 2023 Report Share Posted September 15, 2023 5 minutes ago, gusram5 said: To upload fuel and payload the aircraft I have to use X plane menu? Im wondering the same thing, I have no load menu's like in the xp11 version. Using the radio to call ground gives me a gizmo error. The IXEG menu has no weight/fuel options. I have reloaded sim and rebooted. Link to comment Share on other sites More sharing options...
Dypsi2 Posted September 15, 2023 Report Share Posted September 15, 2023 8 minutes ago, tkyler said: pretty classic symptom of the plugin not running. Best practice after an activation is to reload the aircraft through the developer menu or restart x-plane, or load another plane and come back. Some systems load things in differing sequences after activations. -tk +I tried through the developer tab, it didn't work, then I tried by relaunching XP12, it didn't work, I reloaded another plane, the sound and controls came back, I relaunched IXEG and the sound and controls still don't work. 1 Link to comment Share on other sites More sharing options...
Logan5276 Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) Plane is also not loading properly for me. I have reinstalled, restarted, re loaded, etc. I turn the BAT on and nothing happens. Will toggle GPU through menu and light never comes on. Unfortunate for a paid upgrade... Edited September 15, 2023 by Logan5276 2 Link to comment Share on other sites More sharing options...
lolocastsb Posted September 15, 2023 Report Share Posted September 15, 2023 FYI your throttle breaking bug from v1 is still in the plane, and downgrading to XPUIPC 2.0.0 causes CTD. So the plane is effectively DOA for those who fly for virtual airlines or log their flights in other ways using XPUIPC. https://forums.x-plane.org/index.php?/forums/topic/188374-ixeg-737-throttle-not-working/ not off to a great start. 1 Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 3 minutes ago, snare25 said: Im wondering the same thing, I have no load menu's like in the xp11 version. Using the radio to call ground gives me a gizmo error. The IXEG menu has no weight/fuel options This explains a bit more. http://togasim.com/ixeg_15_whatsnew/ 1 Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 4 minutes ago, snare25 said: Using the radio to call ground gives me a gizmo error. This would be worthy of reporting int he IXEG support forum. Please include "V1.5 PLUS" wording in the title if you can. I've added this to my own list. Thx -tk 1 Link to comment Share on other sites More sharing options...
snare25 Posted September 15, 2023 Report Share Posted September 15, 2023 2 minutes ago, tkyler said: This explains a bit more. http://togasim.com/ixeg_15_whatsnew/ Hmm thanks, this seems like a bit of a step back though. Also I have just done a engine start, and the second I introduced fuel the engines span straight up to normal idle within 2 seconds. There was no engine start up sequence at all, nothing like in the xp11 version, is this correct? Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) Quote Hmm thanks, this seems like a bit of a step back though. yes it does. But was necessary due to the reorganization of lots of things for future work.....but deemed a small deviation in workflow for the time being and worthy tradeoff to get folks back in the air in V12. Quote Also I have just done a engine start, and the second I introduced fuel the engines span straight up to normal idle within 2 seconds. There was no engine start up sequence at all, nothing like in the xp11 version, is this correct? That does not sound right. When Jan gets back, we'll dig into this. I've logged your report. Thx. -tk Edited September 15, 2023 by tkyler 1 Link to comment Share on other sites More sharing options...
regamuffin Posted September 15, 2023 Report Share Posted September 15, 2023 32 minutes ago, tkyler said: pretty classic symptom of the plugin not running. Best practice after an activation is to reload the aircraft through the developer menu or restart x-plane, or load another plane and come back. Some computer systems load things in differing sequences after activations. -tk Thank you for the fast reply, i give this a go, did do a reload but didn’t seem to work, restart it is then. so glad to see ixeg still developing for xplane, the best way I can describe the 737 is …it feels alive, real immersive 1 Link to comment Share on other sites More sharing options...
hornetaircraft Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) I also have 0 sound. 2 reinstalls, full sim and PC reboots and all. just flew the sim with another airplane and everything worked fine, moment I load the IXEG, back to no sound. i've also found that even with the battery off, the MCP and radios still work... Edited September 15, 2023 by hornetaircraft Link to comment Share on other sites More sharing options...
camorg Posted September 15, 2023 Report Share Posted September 15, 2023 I can't use this thing. All electrical unavailable, won't connect GPU or APU busses, and Log.txt shows "IXEG Level 2-Fail. License Invalid". Posted in the support forum too. Anyone have a fix or did I do something wrong? Log.txt Link to comment Share on other sites More sharing options...
chris1690 Posted September 15, 2023 Report Share Posted September 15, 2023 Posted about activation failing a few posts back any updates on that? 1 Link to comment Share on other sites More sharing options...
deskpilot65 Posted September 15, 2023 Report Share Posted September 15, 2023 16 minutes ago, lolocastsb said: FYI your throttle breaking bug from v1 is still in the plane, and downgrading to XPUIPC 2.0.0 causes CTD. So the plane is effectively DOA for those who fly for virtual airlines or log their flights in other ways using XPUIPC. https://forums.x-plane.org/index.php?/forums/topic/188374-ixeg-737-throttle-not-working/ not off to a great start. removed XPUIPC and the throttles work. I guess I'll wait for a fix. 1 Link to comment Share on other sites More sharing options...
hornetaircraft Posted September 15, 2023 Report Share Posted September 15, 2023 (edited) From my log.txt. same issue as others: 0:03:17.710 G64: warn: We have received:[lss.xa.validation] msg:[8599407] param:[-843408656] 0:03:17.711 G64: debug: IXEG: ----Beginning License Check Sequence---- 0:03:17.711 G64: debug: IXEG: defaulting IXEG license to OFF before activation checks 0:03:17.711 G64: debug: IXEG: Staging kill functions in case license invalid.... 0:03:17.711 G64: debug: IXEG: Verifying Level 2 backup before initiating checks..... 0:03:17.711 G64: debug: IXEG: Level 2 backup ready and standing by, Beginning license checks 0:03:17.711 G64: debug: IXEG: --------------------------------------------------------------- 0:03:17.711 G64: debug: IXEG: Checking for valid license via Level 1..... 0:03:17.711 G64: debug: IXEG: Level-1 license check good. Requesting Level-2 check.... 0:03:17.711 G64: debug: IXEG: Performing Level-2 check 0:03:17.711 G64: debug: IXEG: Level-2 check FAILED 0:03:17.711 G64: debug: IXEG: Killing critical functions, kill set [1] 0:03:17.711 G64: debug: IXEG: Killing critical functions, kill set [2] 0:03:17.711 G64: debug: IXEG: Level-1 PASS / Level-2 FAIL. License invalid 0:03:17.711 G64: debug: GK: Auto license update is on. 0:03:17.711 G64: debug: GK: License days remaining: 14.99 - No update required. 0:03:17.712 G64: debug: GK: Update required when <= 2.00 days. Edited September 15, 2023 by hornetaircraft 1 Link to comment Share on other sites More sharing options...
lolocastsb Posted September 15, 2023 Report Share Posted September 15, 2023 2 minutes ago, regamuffin said: Thank you for the fast reply, i give this a go, did do a reload but didn’t seem to work, restart it is then. so glad to see ixeg still developing for xplane, the best way I can describe the 737 is …it feels alive, real immersive FYI, you will need to downgrade to XPUIPC 2.0.4.7 to use the plane. feel free to download it from this post or there are other posts with the file if you google search. XPUIPC.zip Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 19 minutes ago, chris1690 said: evel 2 license check says invalid even though activation passed in the GUI Bought it with the discount, not sure if it makes a difference Sorry you're dealing with this. Um...it COULD be that another plugin is conflicting. The level 2 check uses what is called "cURL", which several other plugins also use. If you do have other plugins (hopefully not a gazillion) and could remove them to see if that gets you going, then we would have a data point for how to seek solutions. -tk Link to comment Share on other sites More sharing options...
Airspeed Posted September 15, 2023 Report Share Posted September 15, 2023 Wing lights dont work, wiper switch dont move and there is no background lights on the fmc. But she does look great and looking forward to take her for a test flight. Link to comment Share on other sites More sharing options...
camorg Posted September 15, 2023 Report Share Posted September 15, 2023 6 minutes ago, tkyler said: Sorry you're dealing with this. Um...it COULD be that another plugin is conflicting. The level 2 check uses what is called "cURL", which several other plugins also use. If you do have other plugins (hopefully not a gazillion) and could remove them to see if that gets you going, then we would have a data point for how to seek solutions. -tk Tried removing all other plugins except Gizmo. Didn't work, no change in results. Latest Log.txt attached. Log.txt Link to comment Share on other sites More sharing options...
hornetaircraft Posted September 15, 2023 Report Share Posted September 15, 2023 I have sound after removing all my plugins... I'll try adding them back in and see which one causes the issue Link to comment Share on other sites More sharing options...
tkyler Posted September 15, 2023 Report Share Posted September 15, 2023 8 minutes ago, Airspeed said: Wing lights dont work, wiper switch dont move and there is no background lights on the fmc. But she does look great and looking forward to take her for a test flight. Thx, got this logged. 1 Link to comment Share on other sites More sharing options...
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