patrick Posted July 13, 2020 Report Posted July 13, 2020 I was installing the update 1.3 for xp11 and got the above message and it won't install. Any ideas? Quote
Litjan Posted July 13, 2020 Report Posted July 13, 2020 You may have internet connectivity issues reaching the download server. This can happen if your computer is behind hardware (usually router or switch) that somehow does not play well with the connection. I have once solved the issue by plugging my network cable directly into the DSL modem (bypassing a second router) and then it worked. You can also try to connect to the internet somewhere else (like a WLAN) to download the patch if the above does not help at all... Cheers, Jan Quote
patrick Posted July 13, 2020 Author Report Posted July 13, 2020 Thx Jan I will try again. It might be my internet. 1 Quote
patrick Posted July 13, 2020 Author Report Posted July 13, 2020 I have never had this issue updating ixeg, Jan. Can you suggest a fix? Quote
Litjan Posted July 13, 2020 Report Posted July 13, 2020 No, I don´t have any other ideas. You can ask X-Aviation support - but I doubt that there is anything that they can do, as thousands of other customers can download the patch just fine - so it is pretty much impossible to find out what is wrong on your end. Cheers, Jan Quote
Cameron Posted July 13, 2020 Report Posted July 13, 2020 Patrick, The most typical reason we'd see this error is because the customer is trying to use an old installer. You need to make sure you've downloaded the new 1.32 installer and are using it. 3 Quote
patrick Posted July 13, 2020 Author Report Posted July 13, 2020 4 hours ago, Cameron said: Patrick, The most typical reason we'd see this error is because the customer is trying to use an old installer. You need to make sure you've downloaded the new 1.32 installer and are using it. There' s a new installer? How do I download the latest installer? I downloaded the update file for the IXeg 1.32 zip file and assumed the latest installer would accompany the latest update? Quote
Dozo Posted July 13, 2020 Report Posted July 13, 2020 I downloaded the installer from my X-Aviation account. It uninstalled the installed version and installed version 1.32. 1 Quote
patrick Posted July 13, 2020 Author Report Posted July 13, 2020 5 minutes ago, Dozo said: I downloaded the installer from my X-Aviation account. It uninstalled the installed version and installed version 1.32. So did I but it said I was missing the 737 aircraft file. I assume there is no separate installer that needs updating itself? Quote
Dozo Posted July 13, 2020 Report Posted July 13, 2020 Are you on Windows? Have you tried to run the installer again? Quote
capizolano Posted July 18, 2020 Report Posted July 18, 2020 (edited) 1.32 Edited July 18, 2020 by capizolano solved Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.