I for one seem to have trouble using the contact us support from at X-A. Resorted to e-mail. Those got lost in transit (nothing sent to spam box). Time from first filing to finally activating MU-2: March 22 to April 2nd. There could be any number of reasons for this, I'm not sure what happened. Cameron was professional in his responses. My MU-2 was activated. I'm a satisfied customer. But I do feel a certain bit of sympathy when people post saying their requests for support via the X-A contact us forms were not answered. And then everybody says, "No, X-A customer service is the best. This is not possible." It just might actually be that they in fact did use the appropriate contact form. Hostile responses escalate the situation. Grievance aired. World still turns. Where did I put my big boy pants again?