There's a weird disconnect between the physical world and the real world. In the real world, you make a decision to pay your money based on exactly what you get in that moment. Not a bit more. EVERYTHING more costs extra. All service, all addons, all upgrades. EVERYTHING costs more. In the digital world, people have this insane expectation of ridiculously low pricing and bend-over-backwards to send ourselves broke service with free upgrades, free extras, free addons. You already payed your money based on what was offered at the time you decided to pay your money. Anything more beyond bug fixes for things we could not forsee is icing on the cake, we are in no way obligated to provide you with endless free extras, no matter what the price that was asked. Perhaps it's because the internet has reduced the playing field to the point where a market-stall hand crafted goods merchant appears to be basically the same thing as a multi million dollar company, it all boils down to a website at the moment. Look deeper.