Cameron

The aircraft modeled are the SR22 G3 series. You sure you're looking at that? Their website would only show the CURRENT models, which I believe are now G6 and do have a larger useful load. Each generation tends to increase the useful load, but the G5 especially did after a gross weight increase and some re-design in the structure of the aircraft. A fairly good article about that and the flying differences in the G3 vs G5 is here: https://www.flyingmag.com/aircraft/pistons/generation-5-cirrus-sr22/

It may only occur with this aircraft simply for the fact we reach into the areas of the sim some others don't, therefore exposing a bug in Laminar's code. Having read Sid's reply, he's really not pointing fingers at third party devs there. Jenkins is their compile platform, and only they will have access to what's going on there. Sounds are also 100% controlled by Laminar code via FMOD integration. Sid flat out gives a link to the bug reporter at the end of his post, and seems a lot of people have resolved the error by keeping the factory overclock off on the GPU.

Your machine was locked on your own. Once a machine is locked (by you typing FREEZE), it is de-activated forever.

That appears to be a Laminar error. You should report that to them!

Dubai = Sunday 3:28 pm SounMaxx = Sunday 3:35 pm Then another ticket after the fact.

Log Event: Creates an Event file with a timestamp inside X-Plane 11/Output/SR22 for debugging with the dev team. Reset: Resets the custom engine model calculations in case of runaway values. Prime: Priming the engine for you, so in that case it should fire right up when trying to start

A week is 7 days. You sent your first message 3 days ago, and have since sent two more. Our contact page states as follows: "We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker. Please do not send multiple e-mails or this will delay our response to you!”

In general Metal has been pretty game changing for Macs. Both Coop and myself use Macs as our primary machines. Catalina also definitely has much better Metal drivers. I think you'll find your new iMac will perform very well.

Please provide links to all these supposed topics you speak of that state no internet connection. I'm pretty positive you're very wrong. We process many hundreds of license activations DAILY. I can assure you it's nothing on our server. This is not possible under Linux. Are you just making stuff up?

If this is the case, something more is at play here. Have you tried manually sizing down the files yourself to see if it even helps?

Sounds like you're running X-Plane 11.41. As the product page states, 11.50 beta is required.

Thank you, and enjoy your Carenado products!

This matter is closed. Yet again, you are trying to bicker. I have already answered you, even again with our stance on this in my last reply. This is not a matter of canceling a license or activation, and we do not offer store credit.

You weren't "ghosted" until you wanted to continue going back and forth over a refund, which is a wasteful use of both my and your time. I have customers that need actual tech support, and bickering with you about a well-posted refund policy is not a fair use of my time for them. The refund policy is in place for reasons. You now own a license to a piece of software that will be useable to you as you continue to upgrade computers through time. By the sounds of it, perhaps that's sooner rather than later for you, but if not, it's ready to be used when you're ready for it. There's no bickering to be had here, and there won't be.

Here. I'll show you the door. See ya!

He's aware and already acknowledged such above. Goran was replying to @Normandee who thought it should be "personal" and giving clarification that it's an incorrect version of the word.

That has absolutely NOTHING to do with what I said.

Knock it off, Orlando.

My pet peeve: "I don't have this problem with X product." People need to knock that off. Vertices count, texture sizes, programming, etc all contribute to resource use. Comparing products as an explanation of your performance is absolutely useless from a support standpoint. Since you're saying your performance degrades after a higher AA setting, I'm going to assume aircraft object density is at play. I also remember AA issues with AMD cards that are known, but I'm not sure if they were applicable to Metal or only Vulkan.

It was pretty clear that Simbabeat didn't purchase it if you had actually read what he wrote. Your suspicions about pixel effect are wrong.

Move your 3D cockpit camera up so that it appears you're looking out over the glareshield like in a real aircraft. This is what we do in professional sim setups.

It did not actually install if you received this error.

Simbabeat isn't "right" about anything. He hasn't yet bought the product. As a whole I've seen some people mention FPS issues lately with 11.50 no matter what aircraft they use. Nothing was really significantly changed in a way that would affect FPS in the SR22, and I have not yet received similar reports to yours.

The server shows you downloaded it though?

This will serve as a formal forum announcement that we have released the version 1.0.1 update for the SR22 Series. All customers who have purchased the SR22 Series up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the SR22 Series from today forward, your purchased download will already be updated to version 1.0.1 for you. With this update, we have made major enhancements to the aircraft all around and fixed a wide assortment of bugs. We have resolved the most significant of issues, including the CTD some users experienced when loading and/or activating the aircraft, and some incompatibilities with other plugins. As always, we are working away on ensuring the best X-Plane experience! Make sure to report any issues you may encounter so we can get to fixing them ASAP. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original SR22 Series download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: Improvements / New Features: [SR22-376] - Resolve the CTD and inter-plugin incompatibility bugs [SR22-337] - FS Economy support (ability to disable custom load manager to use default) [SR22-348] - Show load readout in gallons on load manager [SR22-353] - Allow weight configuration for pax and baggage in the load manager [SR22-354] - Simulate door closing with airflow over aircraft (airspeed, rpm, spiraling slipstream, temperature, air density, and more all are part of this simulation!) [SR22-20] - FMOD Improvements and Modifications [SR22-150] - Improved VR Config file Bug Fixes: [SR22-338] - YD could be on at cold/dark [SR22-340] - G1000 Checklist Cruise climb airspeed too high on SR22 Normally Aspirated [SR22-350] - Glass reflectivity persistence [SR22-351] - Add support for the main "-" character in the livery editor [SR22-352] - Oil temp could be frozen by fast power lever movements [SR22-357] - Airframe replace button now also fixes all X-Plane failures [SR22-362] - PFD buttons didn't work when MFD is off [SR22-363] - Flap animation could cause issues in replay mode [SR22-368] - CHT caution stayed on when back in green range [SR22-377] - Oxygen system refill logic improved [SR22-342] - Milkshake visibility persists between loads [SR22-344] - Engine less prone for flooding, faster flooded start [SR22-369] - Higher EGT increase on single magneto [SR22-373] - Improve RSG Popup functionality with older RSG plugins [SR22-29] - Improve interior lighting [SR22-54] - New 3D pilots and pax [SR22-367] - Animate GCU knobs [SR22-78] - Flap animation axis fixed [SR22-208] - Engine sound not depending of engine combustion [SR22-285] - Paint Kit (Available on X-Pilot Forums for Download) [SR22-320] - Alt static source selector doesn't move [SR22-336] - External lighting bugs [SR22-339] - Side stick AP Disconnect Command was incorrect [SR22-356] - Ice light turns no longer turns off with landing light [SR22-358] - SR22 Electronic trim sound doesn't shut off after using trim. [SR22-359] - Key animation fixed [SR22-360] - External sound depends on door [SR22-364] - PFD mislabeled knob [SR22-245] - FMOD Physics Connection [SR22-349] - Rotating GCU knobs [SR22-365] - G1000 Pixel Effect Visibility [SR22-366] - Commands for Exterior Items As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.