Cameron

You will need a Navigraph subscription. In the Navigraph FMS Data Manager you'll need to map your IXEG install to: X-Plane 12\Aircraft\ X-Aviation\IXEG 727 Classic Plus

Did you update the IXEG nav database (it is separate of X-Plane's)?

This isn't really a true statement. It can be used in ANY aircraft with the included aircraft installer. What it can't do is inject itself into a 3D panel of someone else's 3D work. In these situations you will be limited to a 2D panel. You need the original 3D assets from an aircraft author (or ideally for the aircraft author to adopt support) in order for 3D panel support. So, to be more direct to you, no, we should not be hacking other peoples' assets and offering more options. If the license of another product allows, you can try your hand at that yourself, or you can discuss it with an aircraft author you like. We support 5 out of the box with full 3D integration. The Beechcraft Sundowner was added to the list for v2.

No need to assume. The installer grabs your customer order history and presents you a list of YOUR products that still may require it. The list is curated in live time, so you should be able to deduce if you need it or not based on that.

This is not something we can control.

Your newest log shows you are still not running X-Plane using Rosetta.

Use a VPN to change your country. Germany specifically has been having issues lately with the server routing and connection speed.

You clearly have something that has changed, because your text setting shown there is not default. New monitor? I don't use Windows. Perhaps someone who does knows the better route to the setting, but your text is enlarged higher than 100%. You need to look for text size settings in your OS. Perhaps here:

The log shows you running the build prior to me making adjustments and telling you to re-download/re-install. You will need to login to your account, re-download the installer, and re-install. Failing that, completely delete the Cessna 172 G5 in X-Plane/Aircraft/X-Aviation and the installer will do a proper fresh install of that aircraft as well.

Can you please attach the log.txt file in your X-Plane folder after NOT using Rosetta? To be clear, it really sounds like you may have done your re-install with the old installer prior to my changes. I must re-stress that you need to freshly re-download the G5 installer and re-install!

No, there is not.

That's the correct behavior. Thanks!

Your Windows OS text settings are set too high and pushing the installer text below the screen.

Captains, This will serve as a formal forum announcement that we have released the version 2.1.0 update for the BN-2B Islander. All customers who have purchased the BN-2B Islander up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the BN-2B Islander from today forward, your purchased download will already be updated to version 2.1.0 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original BN-2B Islander download and re-download the file. It will download as the latest version! NEWS: With this update we continue phasing out Gizmo from our product line and introduce Mac ARM support! The following is a list of additions/fixes included: Improvements / New Features: Add compatibility with latest versions of G5/G500 Removes the use of Gizmo Brings official Apple M Chip/ARM support Prevent allowing over-filled tanks via the fuel interface NAV2 glideslope flag showing incorrectly G500 MFD popup command misassigned As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy this latest update, and stay tuned to the forum as we continually announce the latest happenings.

Can you please click 'Ignore' and any subsequent errors, also 'Ignore', THEN run the installer again? The 'ib' path is normal and expected. There was nothing changed in this section of code though. It wreaks of a leftover temporary download cache file in an unexpectedly quit prior install. Also, can you verify that during the download process it does download the XP12 C172?

That's looking like some kind of a temporary cache issue on your OS. Might want to try a computer restart and see how you get along from there.

Make sure you're not attempting to run the installer while it's in a zip file (fully decompress it), and make sure X-Plane is shut down. Great! Can you confirm it also took care of the Gizmo still installed issue for you?

@Larrym, I believe I have identified the issue you experienced with needing to run Rosetta. Please re-download and re-install from a fresh installer. Hopefully that fixes it!

@tkelley353 and @pilot006, I've identified the issue with the C172 and have just cut a new installer that should take care of this. Please re-download and reinstall from the new installer file. @tkelley353, I've also added new code to account for the fringe case like yours where the only product you own from us is the G5. It should now remove Gizmo for you. If you don't mind, I'd like you to run this new installer WITH Gizmo installed.

Please upload the log.txt file from your root X-Plane folder.

Looking at the installer code and your account, I can see why now. You have an edge case where the only product you own is the RSG G5 from us. In this instance, if you don't own any other products we sell, then we don't present you with the option to remove it because it assumes you don't have it installed. I'll add some code that accounts for this.

We've identified the issue you're experiencing. The fix will come in the next update of the Islanders!

The default selection in the installer is to not remove Gizmo. You must select to remove it, which it sounds like you did not do. I have just tested the installer and it works as it should in this scenario. Please attach your log.txt file from your X-Plane folder after running an aircraft with the G5 in it.

Please see the support ticket you opened. Thanks!

Do you have some kind of an anti virus that could be interfering here?