Cameron

This has been answered many times already. Re-download and re-install SkyMaxx Pro 3.2.2. If it still doesn't work after that, Re-download RWC.

I do answer the support for Ben and Gizmo, yes.

And I'm responding to the part where you asked for suggestions.

We don't have suggestions because we won't be supporting this until it is considered final by Apple.

If you don't get a ticket number response you'll need to email directly to support@x-aviation.com. As I recall this is the issue you had last time and why it took "weeks". We simply didn't get anything from you.

Such a thing is not in the development line for the Citation. I suggest you re-read Jim's comments.

You need to re-download and re-install SkyMaxx Pro. This has already been covered in more recent topics this week.

Glad to hear you're back to working well again!

Please try not to resurrect old threads like this. Thanks!

Most anyone would!

Actually, no. X-Plane itself crashed, not SkyMaxx.

Hang in there. Eventually we'll get to the root cause of it. Right now we're running a little blind since, again, we can't re-produce this ourselves.

I don't think any of us have an answer to this. Work continues to be done constantly, and when it's ready...it's ready!

I guess I'm not really understanding you. You technically can't get to an edge of a drawn area unless you have RWC and you're meant to get past some weather. You didn't really answer my question.

Are you trying to say that at full right the extension is too small?

It will always install the latest version.

No.

Nope. We continue to look into this, as it's something not very widespread and that we can't yet re-produce.

"They" would be me, and yes, I did.

To those who had the issue where they could not install Real Weather Connector, I believe I have found the issue. You'll need to login to your account and re-download as well as re-install SkyMaxx Pro 3.2.2.

Honestly sounds like something on your end. We have thousands of customers and I don't have a single similar report to this.

Did you use a download manager or something?

Read my last reply in this thread.

Hello, all, This will serve as a formal forum announcement that we have released the version 3.2.2 update for SkyMaxx Pro. All customers who have purchased SkyMaxx Pro v3 up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase SkyMaxx Pro v3 from today forward, your purchased download will already be updated to version 3.2.2 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original SkyMaxx Pro 3 download and re-download it. It will download as the latest version! There are some important fixes and requests implemented in this update. The following is a list of additions/fixes included: What's New / Changed: Adjust METAR parsing code when using RWC to prevent crashes for bad data Slightly adjusts cumulus clouds to be brighter As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.