Aircraft sounds fade away and X-Plane crashes

[jscott008]

Hi,

Just installed 1.0.3 version of SR22 Series Entegra on a Windows 10 platform running X-Plane 11.  Within a few seconds after the aircraft loads, I noticed that the aircraft sounds fade away.   I would turn on the boost pump and that sound would fade away after a few seconds.   This happens for any sounds (ex. engine running, etc.)

I tried to reload the aircraft (with and without the artwork) which crashes X-Plane.   Below are the last few lines from the log.txt file (attached) which seems to indicate a problem with Entegra.  I see this consistently.  Note this is a recent problem starting with 1.0.2 verson of Entegra a few months ago.  The problem did not exist prior to that time.

Please advise.  Thanks!

RealSimGear Device Interface: Resolving commands for line: ENC_FMS_OUTER_UP
RealSimGear Device Interface: Resolving X-Plane CommandRef: sim/GPS/g430n2_chapter_up
2021-10-12 11:08:59 SR22[Main.cpp:727]: #=#=#=#=#=#=#= [PLUGIN ACTIVATED] =#=#=#=#=#=#=#
2021-10-12 11:08:59 SR22[Main.cpp:729]: Init Physics DR Connection
2021-10-12 11:08:59 SR22[generalSystems.h:705]: GNS 430s Identified
2021-10-12 11:08:59 SR22[fmsData.cpp:245]: No Route
0:08:50.219 I/TEX: Target scale moved to 16.000000
2021-10-12 11:09:00 SR22[entegra.cpp:137]: Deferred Init
2021-10-12 11:09:00 SR22[entegra.cpp:172]: Init Paged Parser
2021-10-12 11:09:00 SR22[entegra.cpp:175]: Init airportList
2021-10-12 11:09:00 SR22[airportMaps.cpp:23]: Init Airport Data
2021-10-12 11:09:00 SR22[airportMaps.cpp:27]: D:\Programs/X-Plane 11/X-Plane 11/
2021-10-12 11:09:00 SR22[airportMaps.cpp:28]: D:\Programs/X-Plane 11/X-Plane 11/Aircraft/X-Aviation/SR22 Series Entegra/TorqueSim SR22 Entegra/plugins/sr_systavi\cache
2021-10-12 11:09:00 SR22[entegra.cpp:178]: Init fplDrawer
2021-10-12 11:09:00 SR22[entegra.cpp:181]: Init airportDrawer
2021-10-12 11:09:00 SR22[airportMaps.cpp:36]: Airport DB: Init Load
2021-10-12 11:09:00 SR22[entegra.cpp:184]: Init Traffic
2021-10-12 11:09:00 SR22[entegra.cpp:189]: Deferred Init Complete
2021-10-12 11:09:00 SR22[airportMaps.cpp:51]: Airport DB: Complete
2021-10-12 11:09:00 SR22[obstacleSystem.cpp:13]: Init Obstacle DB
2021-10-12 11:09:00 SR22[obstacleSystem.cpp:26]: No OBD Refresh Needed
2021-10-12 11:09:00 SR22[obstacleSystem.cpp:39]: Init Complete Obstacle DB
2021-10-12 11:09:06 SR22[entegra.cpp:144]: Second Deferred
2021-10-12 11:09:06 SR22[entegra.cpp:194]: Init Entegra
2021-10-12 11:09:06 SR22[entegraDraw_MFD.cpp:93]: ENTEGRA MFD Draw Init
2021-10-12 11:09:06 SR22[entegraDraw_MFD.cpp:130]: Creating Checklists
2021-10-12 11:09:06 SR22[entegraDraw_PFD.cpp:60]: ENTEGRA PFD Draw Init
--=={This application has crashed!}==-- 
 

Log.txt

Edited October 12, 2021 by jscott008

[Ben Russell]

Side note:

Please be aware that some of us can't yet update to win11 even if we wanted to. 

My windows machine tells me that I will be able to upgrade but the upgrade is not ready yet. 

[jscott008]

Thanks Ben for that note.  I'm actually running Windows 10 NOT Windows 11 as mistakenly stated earlier.    But running XPlane 11.

JAS

[Coop]

X-Plane doesn't handle reloads all the time. In regards to the sounds, that would be something separate - I haven't seen that before. Can you try recharging the batteries (in the SR22 menu that can be opened via the SR22 item in the X-Plane menu bar, there is a button on the popup)

[jscott008]

Thanks for your quick response to this problem!

I restarted XPlane with Entegra several times with sporadic results.   

The first few times all sounds were consistent and did not fade away- normal operation.  But after restarting XPlane with Entegra several more times, the problem returns.   I recharged the batteries but got the same results.  Attached is snapshot of battery after recharge.

Also, I noted that this seems to affect sounds in a strange way.   For example, after flipping Bat 1&2, I would hear the system startup but soon that sound would fade away.  Then, I would prime the engine and that sound would come on then quickly fade away.  I could flip (and hear the click of) other switches separately.  So, it seems each sound comes on when commanded then fade away.  

JAS

[jscott008]

any thoughts on how to resolve this problem?

[Coop]

Not really - this is the only report of its kind. I'm guessing something is messing with the volumes in X-Plane for some reason, or an issue with the audio driver/sound setup. I'd recommend temporarily removing all other 3rd party plugins (besides Gizmo64, as that is required) to see if that changes anything. Do any of the X-Plane audio sliders move around in the sim from where you initially set them? (Take a look when sounds are playing, then another when sounds aren't) 

[jscott008]

OK, the problem seems to have gone away after updating my NVIDIA card driver.   I tried it several times after with none of the problems described earlier.   Just to let others know in case they run into the same issue.

I did notice that the 1.0.3 version of SR22 Series Entegra update somehow lost the hotspot to replace the CAPS card cover after the flight.  I hovered the mouse all over the adjacent area (where it use to be) and found nothing.   The hotspot to remove and replace the CAPS pin still works.   

Thanks,

JAS

Edited November 9, 2021 by jscott008

[Coop]

Hi JAS, fixed in the next update which we have sent to the store.

Edited December 3, 2021 by Coop

[OuterMarker]

On 11/10/2021 at 6:07 PM, Coop said:

Hi JAS, fixed in the next update which we have sent to the store.

When can we expect this update to drop?

[Coop]

Sorry, I confused with our G1000 version. 1.0.3 is the latest build of the Entegra. There is no update pending for the Entegras currently.