swede001 Posted January 1, 2019 Report Posted January 1, 2019 (edited) Did a replay of my last landing, switched view using X-Camera and everything died. Extract from the log (which is attached): 2019-01-01 17:28:52 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION Backtrace is: 0 00007FF8F94FBCF0 C:\WINDOWS\System32\KERNELBASE.dll+ebcf0 () 1 00007FF8FC323167 C:\WINDOWS\SYSTEM32\ntdll.dll+a3167 () 2 00007FF8FC30B5E6 C:\WINDOWS\SYSTEM32\ntdll.dll+8b5e6 () 3 00007FF8FC31F7DD C:\WINDOWS\SYSTEM32\ntdll.dll+9f7dd () 4 00007FF8FC28D856 C:\WINDOWS\SYSTEM32\ntdll.dll+d856 () 5 00007FF8FC31E70E C:\WINDOWS\SYSTEM32\ntdll.dll+9e70e () 6 0000023FAEDFD6C0 <unknown module> Log.txt Edited January 1, 2019 by swede001 Quote
Goran_M Posted January 1, 2019 Report Posted January 1, 2019 This is a big one. Something in the TBM or X-Camera caused Windows to go a little crazy. Can I ask you to submit this log to the Laminar guys and see if they can come up with something. This is deeper than just the TBM. Quote
swede001 Posted January 2, 2019 Author Report Posted January 2, 2019 (edited) 18 hours ago, Goran_M said: This is a big one. Something in the TBM or X-Camera caused Windows to go a little crazy. Can I ask you to submit this log to the Laminar guys and see if they can come up with something. This is deeper than just the TBM. I tried to but, not sure if the bug got reported, I pressed Send report on their bug report page several times without any response. Chrome says that their page is not secure. Tried with Edge, no response there either. Edited January 2, 2019 by swede001 Quote
r2500 Posted January 3, 2019 Report Posted January 3, 2019 There was a bug in the bug reporting system ... now fixed. Explained here. Probably will work now. Quote
swede001 Posted January 3, 2019 Author Report Posted January 3, 2019 Ha, that was me reporting the issue to them yesterday! Ok, I have now filed the bug: Your bug has been filed successfully. Quote
swede001 Posted January 7, 2019 Author Report Posted January 7, 2019 Got a response from Laminar: If the automatic crash reporter comes up, be sure to fill it out and send in. The log indicates it was caused by a plugin. Removing all plugins would be a good first step to see if that fixes it. Custom scenery can often cause issues as well. Otherwise, unless you can find a crash that happens with the exact same steps every time, we can’t investigate further. Quote
Tompolth Posted January 21, 2019 Report Posted January 21, 2019 I've just also have a CTD error similar to the one described in this thread: 2019-01-21 22:14:06 TBM900[except.c:171]: Caught EXCEPTION_ACCESS_VIOLATION Backtrace is: 0 00007FFB8E5D53AC C:\WINDOWS\System32\KERNELBASE.dll+853ac () 1 00007FFB91BB80CB C:\WINDOWS\SYSTEM32\ntdll.dll+a80cb () 2 00007FFB91B9FD26 C:\WINDOWS\SYSTEM32\ntdll.dll+8fd26 () 3 00007FFB91BB467F C:\WINDOWS\SYSTEM32\ntdll.dll+a467f () 4 00007FFB91B14BEF C:\WINDOWS\SYSTEM32\ntdll.dll+4bef () 5 00007FFB91BB33EE C:\WINDOWS\SYSTEM32\ntdll.dll+a33ee () 6 00007FF6B78C67D1 D:\X-Plane 11\X-Plane.exe+5167d1 () 7 00007FF6B78C93A3 D:\X-Plane 11\X-Plane.exe+5193a3 () 8 00007FF6B78FCDD0 D:\X-Plane 11\X-Plane.exe+54cdd0 () 9 00007FF6B78D81BE D:\X-Plane 11\X-Plane.exe+5281be () 10 00007FF6B78D7A59 D:\X-Plane 11\X-Plane.exe+527a59 () 11 00007FF6B78AADB3 D:\X-Plane 11\X-Plane.exe+4fadb3 () 12 00007FF6B748883C D:\X-Plane 11\X-Plane.exe+d883c () 13 00007FF6B781046A D:\X-Plane 11\X-Plane.exe+46046a () 14 00007FF6B807C877 D:\X-Plane 11\X-Plane.exe+ccc877 () 15 00007FF6B748B95C D:\X-Plane 11\X-Plane.exe+db95c () 16 00007FF6B829BA17 D:\X-Plane 11\X-Plane.exe+eeba17 () 17 00007FFB8F4E7E94 C:\WINDOWS\System32\KERNEL32.DLL+17e94 () 18 00007FFB91B7A251 C:\WINDOWS\SYSTEM32\ntdll.dll+6a251 () Attached you can find my log.txt Best Tomás Log.txt Quote
Xpillo Posted January 22, 2019 Report Posted January 22, 2019 I have this problem and the strange thing is that it does not always happen, the simulator freezes and gives an error of the X-Plane 11 \ Aircraft \ X-Aviation \ TBM-900 \ plugins \ systems \ win_x64 \ systems.xpl. In some flights everything works normal and the simulator does not freeze, but in other flights this problem occurs. Log.txt Quote
Goran_M Posted January 22, 2019 Report Posted January 22, 2019 You've attached an incomplete log file. We need the entire log file to see what's going on. Quote
Tompolth Posted January 26, 2019 Report Posted January 26, 2019 (edited) Any news about this problem? I've tried several times and the result is the same. TBM900_Log.txt Log.txt Edited January 26, 2019 by Tompolth Quote
Goran_M Posted January 26, 2019 Report Posted January 26, 2019 6 hours ago, Tompolth said: Any news about this problem? I've tried several times and the result is the same. TBM900_Log.txt Log.txt There's a lot going on in there. From what I can see, your X-Plane installation, including scenery, is spread across at least 2 hard drives/partitions. For some reason, you got some FMOD sounds being read from 1 drive while X-Plane is being run from a different drive. We've seen problems with the G1000 trying to read scenery from a separate hard drive/partition. But first, going to need you to remove all plugins except Gizmo and then try again. That's a start. Quote
Tompolth Posted January 27, 2019 Report Posted January 27, 2019 There's a lot going on in there. From what I can see, your X-Plane installation, including scenery, is spread across at least 2 hard drives/partitions. For some reason, you got some FMOD sounds being read from 1 drive while X-Plane is being run from a different drive. We've seen problems with the G1000 trying to read scenery from a separate hard drive/partition. But first, going to need you to remove all plugins except Gizmo and then try again. That's a start.Thanks, Goran. I'll try it. But as far as I know all sceneries and plugins are in the same disk. I'll review that too.Enviado desde mi ONEPLUS A6003 mediante Tapatalk Quote
Tompolth Posted January 27, 2019 Report Posted January 27, 2019 Hi again, I've just tried it without any plugin except Gizmo. I've got another CTD error again. It is strange the errors related with FMOD that is trying to read from the C: unit. This has to do with something internal to the Xplane simulator or the TBM900 during the runtime because I don't have nothing installed in that unit in a folder called "jenkins". In the TBM900_log.txt file I see many errors with different topics. I don't know if this has something to do with the 11.30 or 11.31 version. Before that it was working very well. Log.txt TBM900_Log.txt Quote
Goran_M Posted January 27, 2019 Report Posted January 27, 2019 3 hours ago, Tompolth said: Hi again, I've just tried it without any plugin except Gizmo. I've got another CTD error again. It is strange the errors related with FMOD that is trying to read from the C: unit. This has to do with something internal to the Xplane simulator or the TBM900 during the runtime because I don't have nothing installed in that unit in a folder called "jenkins". In the TBM900_log.txt file I see many errors with different topics. I don't know if this has something to do with the 11.30 or 11.31 version. Before that it was working very well. Log.txt TBM900_Log.txt The main issue here is the TBM does not use FMOD. It's using a custom sound engine. So something very weird is going on in your XP install. @skiselkov I'll leave this one to you. Quote
Tompolth Posted January 29, 2019 Report Posted January 29, 2019 (edited) I've disabled all plugins except Gizmo and I could make a little flight. However as soon as I tried to click the maintenance log button I suffered another CTD error. I've tried it several times and always I have the same result. Edit: Finally I could solved the CTD errors deleting the Preferences folder. However the last error I've reported concerning the maintenance log button still persists. TBM900_Log.txt Log.txt Edited January 29, 2019 by Tompolth Quote
Goran_M Posted January 30, 2019 Report Posted January 30, 2019 6 hours ago, Tompolth said: I've disabled all plugins except Gizmo and I could make a little flight. However as soon as I tried to click the maintenance log button I suffered another CTD error. I've tried it several times and always I have the same result. Edit: Finally I could solved the CTD errors deleting the Preferences folder. However the last error I've reported concerning the maintenance log button still persists. TBM900_Log.txt Log.txt Your last log is from 11.30. 11.31 does have a bug in it, and that will need to be fixed by Laminar. I'm going to ask a very big one of you now. Is it possible for you to install a clean version of X-Plane, no scenery, on a separate hard drive, no add ons, and then install the TBM. And THEN test it again, same circumstances, and then to let me know if you are still getting a CTD using the maintenance button. This will help eliminate any rogue plug ins or aircraft. Quote
Tompolth Posted January 30, 2019 Report Posted January 30, 2019 Your last log is from 11.30. 11.31 does have a bug in it, and that will need to be fixed by Laminar. I'm going to ask a very big one of you now. Is it possible for you to install a clean version of X-Plane, no scenery, on a separate hard drive, no add ons, and then install the TBM. And THEN test it again, same circumstances, and then to let me know if you are still getting a CTD using the maintenance button. This will help eliminate any rogue plug ins or aircraft.Of course. I'll do it this eveningEnviado desde mi ONEPLUS A6003 mediante Tapatalk Quote
Tompolth Posted January 30, 2019 Report Posted January 30, 2019 I've just installed the Xplane 11.30r3 in a separate disk. No plugins, no sceneries, no anything but the TBM 900. There is no errors or CTD this time. I will try it again with the 11.31 and will see what happen TBM900_Log.txt Log.txt Quote
Tompolth Posted January 30, 2019 Report Posted January 30, 2019 Second try with Xplane 11.31 and no errors in the maintenance log button either. TBM900_Log.txt Log.txt 1 Quote
fabiosko Posted January 13, 2020 Report Posted January 13, 2020 I am attaching my log too for my XPlane crash while flying TBM900. Log.txt Quote
Goran_M Posted January 13, 2020 Report Posted January 13, 2020 3 hours ago, fabiosko said: I am attaching my log too for my XPlane crash while flying TBM900. Log.txt Are you running the GTN with the TBM? Quote
fabiosko Posted January 13, 2020 Report Posted January 13, 2020 I just have it as plugin installed, I am not using it when I fly the TBM. Should I deactivate it when I fly the TBM? Quote
Goran_M Posted January 13, 2020 Report Posted January 13, 2020 Yes please. De-activate the GTN and Skunkworks. Please post back the results. Quote
fabiosko Posted January 14, 2020 Report Posted January 14, 2020 new logs, thanks Log.txt TBM900_Log.txt Quote
fabiosko Posted January 15, 2020 Report Posted January 15, 2020 again ctd Log.txt TBM900_Log.txt Quote
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