Schorle Posted April 14, 2018 Report Posted April 14, 2018 Tried to install the 1.5 Version into 11.20B5 and cannot activate (see attached pic). And yes, I am connected to the internet :-) Any help appreciated. Thanks! Quote
Goran_M Posted April 14, 2018 Report Posted April 14, 2018 We'll update to the latest beta, take a look, and then post back. Quote
Goran_M Posted April 15, 2018 Report Posted April 15, 2018 (edited) One thing to note, in particular, is that we have never been able to offer support for our add ons in a beta build of X-Plane. We WILL look into it, but things might change in the next build that will fix this very issue. The best suggestion I can offer to you for right now is to revert to the last stable, non beta build of X-Plane. Edited April 15, 2018 by Goran_M Quote
Goran_M Posted April 15, 2018 Report Posted April 15, 2018 Trying to narrow this down, so @Schorle, could you please provide Log.txt and GizmoLog.txt files (both found in your root X Plane folder). Please, only post those files after loading the Saab. Do not post them after loading another aircraft. Those files get re-written each time the sim is loaded. Quote
Schorle Posted April 15, 2018 Author Report Posted April 15, 2018 Hi Goran, many thanks for your quick respond. Files see attachement. GizmoLog.txt Log.txt Quote
Ben Russell Posted April 15, 2018 Report Posted April 15, 2018 Just tested b5 on my Windows machine. No issues. Time to try and figure out the pattern... I suggest running in a bare demo copy (of the beta) with no additional plugins except Gizmo64. You could also try opening: XP Menu > Plugins > Plugin Admin > Enable/Disable See if it looks correct; e.g. Note how all the text boxes, buttons and checkmarks are drawn and available to use. Quote
Schorle Posted April 15, 2018 Author Report Posted April 15, 2018 (edited) Hi Ben, fresh Demo Installation + Gizmo + Saab is still not working. See screenshot. This seems to be same or similar issue: BTW, same thing happens with IXEG 737. Edited April 15, 2018 by Schorle 1 Quote
JGregory Posted April 15, 2018 Report Posted April 15, 2018 @Schorle Are you running multiple monitors? Quote
Schorle Posted April 15, 2018 Author Report Posted April 15, 2018 53 minutes ago, JGregory said: @Schorle Are you running multiple monitors? Nope. 980Ti + Single 4K Monitor Quote
JGregory Posted April 21, 2018 Report Posted April 21, 2018 We think we have narrowed this down. See this post by Ben Russell. Quote
JGregory Posted April 25, 2018 Report Posted April 25, 2018 @Schorle Please upgrade to XP11.20r2. Laminar has fixed the bug. Quote
Schorle Posted April 27, 2018 Author Report Posted April 27, 2018 On 25.4.2018 at 0:00 AM, JGregory said: @Schorle Please upgrade to XP11.20r2. Laminar has fixed the bug. Nope. Still the same issue when using R2. Quote
JGregory Posted April 27, 2018 Report Posted April 27, 2018 Please provide a fresh set of log files. Quote
Goran_M Posted April 27, 2018 Report Posted April 27, 2018 (edited) 3 hours ago, Schorle said: Nope. Still the same issue when using R2. I got a message on Facebook about this, from someone who has found a temporary workaround. He said to click in the fields where your username and password go, even though there is no space for the text to go, and you should get a cursor. Just type in your information, and it should activate. This looks like a rare case of some graphical glitch, but he said it worked. Edited April 27, 2018 by Goran_M Quote
Schorle Posted April 28, 2018 Author Report Posted April 28, 2018 5 hours ago, Goran_M said: I got a message on Facebook about this, from someone who has found a temporary workaround. He said to click in the fields where your username and password go, even though there is no space for the text to go, and you should get a cursor. Just type in your information, and it should activate. This looks like a rare case of some graphical glitch, but he said it worked. Sadly this does not work for me. Please take a look at the requested log-files: Log.txt GizmoLog.txt Quote
Ben Russell Posted April 28, 2018 Report Posted April 28, 2018 6 minutes ago, Schorle said: Sadly this does not work for me. Please take a look at the requested log-files: Log.txt GizmoLog.txt Please update your video driver. Log indicates 388.71 but GeForce installer is at ~397.31. Run any future tests in a blank demo install of X-Plane. You have many plugins installed, any of which could complicate the problem. This issue is 100% resolved for me in r2. I will be watching to see if this issue still affects multiple other users. Quote
Schorle Posted April 28, 2018 Author Report Posted April 28, 2018 (edited) Updated video drivers to newest version, installed Saab into clean XP 11.20R2. Still the same issue. See log-files. Log.txt GizmoLog.txt Edited April 28, 2018 by Schorle Quote
Ben Russell Posted April 28, 2018 Report Posted April 28, 2018 42 minutes ago, Schorle said: Updatet video drivers to newest version, installed Saab into clean XP 11.20R2. Still the same issue. See log-files. Log.txt GizmoLog.txt I have attached the proof-of-concept plugin that I sent to Laminar to help them debug this for r2. When you click the "toggle PoC" button the text turns red and the "btn A" widget should disappear. (This no longer happens in the screenshots because the bug is fixed for me.) Please download the attached zip and install the contents into "X-Plane / resources / plugins" Run X-Plane and report the results. Thanks for your patience... 11_20_broken_widgets.zip Quote
Schorle Posted April 28, 2018 Author Report Posted April 28, 2018 Hallo Ben, when putting your plugin into the plugins folder nothing happens. Plugin does not load/start. See attached screenshot. Only Gizmo plugin is active. 1 Quote
Ben Russell Posted April 28, 2018 Report Posted April 28, 2018 19 minutes ago, Schorle said: Hallo Ben, when putting your plugin into the plugins folder nothing happens. Plugin does not load/start. See attached screenshot. Only Gizmo plugin is active. Thanks... Try this one, it should work on non-dev computers. If it doesn't load please install this: https://www.microsoft.com/en-au/download/details.aspx?id=48145 11_20_broken_widgets_release.zip Quote
Schorle Posted April 28, 2018 Author Report Posted April 28, 2018 Plugin working now. I get following screen: Quote
Ben Russell Posted April 28, 2018 Report Posted April 28, 2018 17 minutes ago, Schorle said: Plugin working now. I get following screen: Glad to see the test plugin loads. Strange results. Can you please try loading it _without_ Gizmo installed. I want to narrow down the possible causes of the bug. The fact that none of the buttons display properly on the test plugin is strange. The normal X-Plane "Plugin Admin" GUI appears to work correctly in your other screenshots and it should be using the same code as the test plugin as the test plugin was created from scratch and has no Gizmo-related code in it at all. Please reload: - without Gizmo - with the test plugin and then screenshot with the test plugin GUI and the Plugin Admin GUI visibile. If the test plugin looks normal without Gizmo installed then it's likely something my code is doing. If the test plugin continues to look broken then it's probably something Laminar have done. Thanks for your assistance... Quote
Ben Russell Posted April 28, 2018 Report Posted April 28, 2018 2 minutes ago, Schorle said: Done. I get following: Thanks. I'm taking this up with Laminar.. Will keep this thread updated with any progress. Sorry I can't offer anything further for now. Quote
Ben Russell Posted April 29, 2018 Report Posted April 29, 2018 Please update to RC3 and try again. Quote
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