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Everything posted by Cameron

  1. unlocking machine

    Lee, You're not winning any hearts here by opening a second thread to a previous that was already locked. We do not handle activation issues in the forums. The appropriate ticket channels are the only method. I think at this point it's pretty obvious that we give multiple pages and confirmations in the de-authorization process of a machine to make it very clear this is a forever move. It's made very clear in the wording. Mistakes happen, and we're happy to work with people on them once we conduct our own verifications on license uses in this situation, but your lesson learned here is to be diligent and soak in the information presented to you on a screen. Support tickets are the only method of help with this situation, and that doesn't mean sending multiple support tickets either. In your previous thread you said: "I sent two support tickets and have not heard anything." This is rather infuriating to read you make claims like this, yet apparently (again) not reading more blatant information presented to you on our contact page where you submitted your support ticket: We will reply as soon as we are able and will endeavor to reply within 3 days, but usually quicker. Please do not send multiple e-mails or this will delay our response to you! Not only was your first e-mail not even in our system long enough for a first reply, you sent a second e-mail regardless of the fact it said not to send multiples.
  2. FR: Lens Flare to be independent of the cloud rendering

    You're so keen to dish out advice, but not so keen to think before you type your initial gripes. I could go on and on about how YOU could have posted something in a much better manner of wording rather than tell us how easy it should be (when you clearly don't know what the limitations are). Marketing departments exist in the corporate world, and for good reason. You get one on one interaction here, but just as much as you're human, so are we. Use it wisely. That's the end of this topic.
  3. FR: Lens Flare to be independent of the cloud rendering

    The only thing rude in here is you asserting that something was programmed incorrectly or that you can't possibly understand a design, how dare we do that! You not liking cold, hard facts and viewing them as rude is your own issue in and of itself. In fact, in my post I ended it by specifically stating: "You do nice work, but we have to be practical and economical in approach." Hardly rude on my end.
  4. FR: Lens Flare to be independent of the cloud rendering

    You can't assume things you don't know. X-Plane itself is responsible for the rendering order. We can only do so much within those bounds. Complain to Laminar if you wish, but they'll basically tell you "Ya, we know, tough luck for now though." You have no idea how SkyMaxx Pro does scene rendering, so for you to assume something should be so easily done with regards to separating lens flare from clouds is not reality. And, in years and years of production, I think you're the first person I've heard even complain about this (probably because most people just fly instead of cinema). Our main concern is simmers first. You do nice work, but we have to be practical and economical in approach. Attempting to change something just for you even if you could would not be a smart or viable business decision!
  5. IXEG 737 activation failure - gatekeeper.lua.gfys

    Uh, what? He got it solved, and the answers are in this topic provided by me. Get off your high horse. Coming in here and hoping to have everything handed to you is not how this works. Forums exist for people to search and find the answer that's been posted a million times, including in this topic. Use the resources of this forum that we provide to you and your life is much easier, especially when the answers are already here and you don't need to wait for one of us to answer.
  6. Machine locked

    We don't lock machines. You locked your own machine. When you have too many machines/OS's activated, you are presented with a screen that states to de-activate one "forever". You are presented with the names you gave each machine, and the activation date of each one. When you select it, you then have to acknowledge that you are about to forever de-activate a machine you've selected by manually typing in all caps the word "FREEZE". You selected the machine. You locked it. We just allowed you to do your own selection, and that's the end of this story.
  7. Gizmo64 v17.06.04.1958

    There's a search function. Use it. There are topics all over these forums with the answer to the error you are receiving.
  8. Gizmo64 v17.06.04.1958

    Time to do your research and find the answer that's all over the forums then!
  9. IXEG 737 activation failure - gatekeeper.lua.gfys

    Glad you got it solved.
  10. Gizmo64 v17.06.04.1958

    You should do a search for the error you are receiving instead and learn how to fix it. The answer is all over these forums.
  11. IXEG 737 activation failure - gatekeeper.lua.gfys

    You need to re read the file location instructions.
  12. [Merged] Help for VR users - popup CDU

    You assume very wrong.
  13. Gizmo Error after Windows 10 Fall Update

    You can easily help yourself by using the search function on these forums.
  14. Hello All, This will serve as a formal forum announcement that we have released the version 1.2 update for the Take Command! IXEG 737 Classic. All customers who have purchased the IXEG 737 Classic up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the IXEG 737 Classic from today forward, your purchased download will already be updated to version 1.2 for you. This update brings full X-Plane 11 compatibility. It will also work in X-Plane 10. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: 2. Find your original IXEG 737 Classic download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: What's New / Changed: X-Plane 11 compatitibility issues fixed (APU works, engine RPM) Utilizes new X-Plane 11 features like ground vehilcle attachment points, thumbnails for aircraft selection, better categorization in X_-Plane 11's user interface Re-enabled IXEG pushback system being able to turn in X-Plane 10 Added material properties to outside of aircraft for X-Plane 11 Liveries updated for nicer X-Plane 11 look Added cockpit reflective surfaces for X-Plane 11 Increased light strength for cockpit lights in X-Plane 11 Flightmodel & aerodynamics recalibrated for X-Plane 11 changes Improved weather radar in X-Plane 11 version (no more erasing on sweeps) Reduced flashing rate of cockpit warning lights in X-Plane 11 Added a lit cabin at night that dims for takeoff and landing Cockpit door now operable and opens from both sides Minor fixes and additions to 3D model and texturing Changed all script files to automatically recognize which X-Plane version they run in As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.
  15. Soundmaxx Corrupt?

    Maybe you should make some effort to actually search for your answer in this forum (the answer is here in numerous topics) rather than waste your time calling names.
  16. Gizmo64 v17.06.04.1958

    Good stuff, and thanks!
  17. Gizmo64 v17.06.04.1958

    Or you could do a search through the forums for an answer to the issue you have that has been posted MANY times.
  18. Cannot complete IXEG transaction

    The message received by the store, and the reason you receive that error, is because your bank is declining the transaction. You will need to contact them to figure out why.
  19. Beechcraft Duchess Install issue

    You'll likely need to restart your machine after applying this setting for it to work.
  20. Beechcraft Duchess Install issue

    This error is caused by large text pushing other info off of the installer screen. To fix this, please set your text size back down to 100% during install. You may learn to do this here:
  21. Gizmo64 causing frame drops up to 15 frames

    You really did not soak in what was said in this Mythbusting video, and you're taking it out of context big time. In the video, Frank said this word for word: “So where did this myth come from? Well, a lot of times when you push your system too hard, you’ve just installed too many things into your simulator at once, and that will bring your system to its knees. You only have so much memory on your PC, you only have so much video memory on your graphics card, and if you install too many add-ons, or too much custom scenery or HD Mesh and things like that, eventually you’re going to hit that wall. And a lot of times for people, SkyMaxx Pro is the thing that pushes you over that edge. It’s kinda the straw that broke the camels back. But, that doesn’t mean that SkyMaxx Pro itself is slow, it just means that you’ve installed too much stuff on your PC.” It's at this point in the video:
  22. Gizmo64 causing frame drops up to 15 frames

    The DRM did not drop your FPS by 15 frames. You increased your frames when you disabled SkyMaxx Pro's ability to render clouds and your sky went clear blue, thereby allowing X-Plane to increase its FPS because it didn't have 3D clouds to fill your sky with.

  24. Gizmo is break after install beta 8.

    Then if that's what you thought you you should have offered it. I already helped him with a link to the answers.
  25. Gizmo is break after install beta 8.

    It's very clear you did not follow the directions listed.