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Cameron

X-Aviation
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Everything posted by Cameron

  1. Think? I know. I deal with customers daily. It's my job. It's not a statement about one's intelligence. It's about the common occurrence of NOT reading. 50 products is more than a few. My data is a lot more relevant and true than anything you'll get your hands on. That's about all I can say to that. I'm sorry you're displeased, but I've been doing this (selling products) for 16 years. I don't care to be right, I'm just stating the facts as they are. I hope you find products that make you happy, and while I find your future purchasing decisions a bit odd, that's your choice and I respect it. Happy flying!
  2. A website poll is not really relevant. The pool size is not indicative of add-on purchasers use behavior. My data is concrete and definitive of what actual buyers are doing. We aren't going to do this. People don't read fine print about "as-is" clauses, and many will begin purchasing the wrong one even if the supported version is in the title. I realize you think this would be simple, but on my end it's headache central. We're just not going there. I deal with customers all day long to know better than that.
  3. I have the stats of many products and can see where installs go (the CL650, as an example, is multi XP version compatible). It's definitely a severe minority. The community has by and large migrated to X-Plane 12.
  4. If we can reproduce it, we can likely fix it. That was also the case here.
  5. To be frank, it's not developers' job to announce things publicly that Laminar has not. Please don't assume we'll do such a thing. At this time we know about as much as you do on that front.
  6. The issue in this thread is not related to the one you have. It's a bug in the DC-3 code where if the DC-3 is loaded prior to activation, a crash can occur because of initialization issues. It is known and will be fixed in an update. In the meantime, as has been indicated elsewhere and by others, the interim solution is as simple as loading another aircraft, then the DC-3 for the first time around.
  7. Speeds are not set by a server. They are dictated by the routings your ISP takes to get to a server. We cannot answer the question for you!
  8. Perfectly in your right! You're just in a severe minority.
  9. Nope. I'm pretty sure the whole X-Plane world will know when Laminar finally gets this accessible data in. Look for news from them, not us.
  10. There is no discounted upgrade path present for this product. If you'd like to have the Classic Plus, you'll need to purchase it new.
  11. You're taking away an element of the aircraft that enables all the systems to run. Just because you remove it and it loads does not mean you've solved the issue at all. Of course a Mac plugin is not going to run on Windows! I have no idea what you're talking about when you say "outdated". They are not. Unfortunately, it's quite clear you're throwing darts anywhere you can without a target even being present. Lots of talk that you don't have knowledge about, hence these strange accusations you've made throughout this thread about old items, and plugins not being 64 bit. The facts remain. There's three of you encountering this. That's a pool size so small I cannot help you and you're better off seeking a common denominator amongst one another. It's the last time I'll say such, and I'm going to close this thread. Please discuss amongst yourselves in private messages. Should things change or we have an "aha!" moment, I will unlock and update this thread.
  12. No, it cannot. For the error in your log with the CTD, you should now be able to get around that by opening a default aircraft first, then the DC-3. You couldn't do that before because you were not running under Rosetta.
  13. You will need to run the DC-3 with Rosetta enabled for X-Plane.
  14. There is no Linux version planned. I think FlyJSim has a Linux compatible 737-200, but otherwise, yes, the Zibo Mod would be the way to go.
  15. What does the airframe manager say about any maintenance needed?
  16. They have actively maintained products and have new stuff in the works, so yes.
  17. It is not complete. Work continues in the same direction as Goran previously updated. It's not exciting or visual, so that's about the only update to speak about at this time.
  18. Seems to be that Traffic Global is the last thing in there before the crash. I'd start there.
  19. Your log shows a missing plugin, which tells me you probably have an antivirus program that was too protective and deleted it on install. You'll need to look at what your antivirus is/was doing, and re-install the product.
  20. Sorry, but spoken like someone who truly doesn't know what they're talking about. The changes to the turbine engine models are significant in XP12 to the point it has caused us to need to do an entire re-write of engine code.
  21. I'm happy to hear that you're enjoying the TBM900 and appreciate your kind words about its immersion and authenticity. The decision to develop a new aircraft type, especially something as specialized as a turbine helicopter, involves careful consideration of the market demand and the return on investment. Currently, our focus has been on fixed-wing aircraft, where we've found a strong interest and support from the community. The add-on market's dynamics, particularly for helicopters and certain niche aircraft, make it challenging to commit to projects that may not meet the broader audience's interest or financial viability. For the above reasons, we don't have plans for a helicopter like the Bell 407 at the moment. Thank you once again for your support and for sharing your thoughts!
  22. Our decision regarding the upgrade policy is a choice we've made based on various factors unique to our business model and the niche market we serve. The comparison to broader industry practices is not really a valid point of discussion, as our approach to this is rooted in our experiences and the sustainability of our development efforts. We aim to balance the need to support ongoing development with the desire to offer value and appreciation to our loyal customers. The specific upgrade structure used here has also been used in various other products of ours for many years. We have the data to know the true long-term cost already. Regarding the specific instance of your e-mail subscription status and the missed upgrade opportunity, I've taken the liberty of reviewing your history with our mailing system. It appears that you unsubscribed in July of 2022 with the selection reason being "No longer interested." This action, while entirely within your right, unfortunately meant that subsequent communications, including promotional offers, could not be delivered to you. Our goal is not to penalize customers but to navigate the complexities of communication preferences and promotional offerings in a way that respects both customer choice and our policy framework.
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