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tkyler

IXEG
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Everything posted by tkyler

  1. Regarding the FMS vnav / restrictions ....that has always been buggy and "on our list" for a long time. We will continue to work steadily on all our roadmap items, the FMS included. Its high priority for sure. -tk
  2. Touche´ ---motivation to get back to work. -tk
  3. @Pils Loading Cold and Dark via X-Plane's "checkbox"? or through the IXEG "Start state" dialog? -TK
  4. @Matchstick you're log file shows a first activation is good @ 3:33 into the sim. Are you seeing normal 'working' behavior at this time? Your then have a second reboot approx 10 mins later @ 13:36 in. Was the plane working in this interim 10 minute window? Further, script reboots happen anytime the aircraft is reloaded in some capacity....including changing start state or changing aircraft location. Are you aware what kind of action you might have taken at this 13:36 mark to cause a reboot? i.e. reload the aircraft at anohter airpot...or "new flight" perhaps? Thx. -TK
  5. A quick message as evening comes upon my time zone, time to meet with family and things slowing down a bit for today. I suspect I'll link back to this a few times over the next week. As you can guess, a release is mayhem. We see situations we simply can't test for, and some customers end up towards the extreme of the bell curve and have issues that seem to be fringe. Time-zones also always cause inconvenience for some to have to wait more than others. This isn't good or bad, its just how things are in a global market. I know that excitement and anticipation conflicting with frustation of an issue is emotionally annoying, and we simply can't get to everything at once. SO...to help establish expectations. We are basically manning these forums this weekend (during reasonable hours) and "collecting" issues into a log...and they come fast at first. In general, its the folks who have issues that post here and we can report we're also seeing lots of successful installs. We will certainly focus on activation issues firstly....but after and once this initial rush passes...probably in 3-4 days, we'll start prioritizing all the other reports and then begin working on those towards patches. Patches may be more frequent in the early going depending on how severe the "break". Others will be collected and released as a group if they're less severe or annoying. I can assure you we'll be here to address these issues as soon as possible, but it may be a day or two wait for some. I humbly ask for your patience in these cases....we've come this far and not stopping now. Certainly its our goal to get everyone up and running quickly....and get right back to improving things. --B'day dinner with my daughters...signing off for a bit! -TomK
  6. The discount begins with a code sent in an email. That code is to be entered at checkout, where the final price gets adjusted down for valid customers. In some cases, the emails don't get through for multiple reasons...or they don't get seen (few of those already today...where a mailbox search turned them up) IN the case where you can't find it, then contact: support@x-aviation.com and let them know the situation. Things are winding down in our time zone though and I apologize for that. See next post. -tk
  7. It will always be through an installer. Many files have to be in specific places and the installer can check for all that..which is why we use it. Email notifications always go out when an update is ready. -tk
  8. Certainly may be. I've added your post to my log to be looked at further. -tk
  9. http://togasim.com/ixeg_15_whatsnew/ we've defaulted back to XP fuel/weight settings for the time being. That link talks about it, including the roadmap section at the bottom. -TK
  10. This one is logged, thx. Are you seeing things work "normally" the first time? but then not the second or subsquent times? Can you post your log.txt file if so. -tk
  11. Thank you! we suspected this could be the case (other plugins using cURL), but couldn't verify...as we can't download and test every possible plugin out there. We never know what other programmers will do. This is a good data point and we'll take that and run with it. Thx for reporting. -tk
  12. I've got a log entry to look at this at some point with a friend who uses it extensively. It'll probably take a back-burner to higher priority items after we perform triage....but glad you're rolling along. -TK
  13. Thx for reporting. post logged. -tk
  14. Yea seeing the same...not sure when this one sneaked in on us, I know we tested it at some point. Thx for reporting, logged. -TK
  15. @camorg Sorry to ask you to do this, but could you delete your log.txt file, restart XP and try it. All this will do is give us the cleanest possible log.txt file, it won't fix the issue. -TomK
  16. XPUIPC is its own beast...I have someone I work with on this, but you guys are the minority...doesn't mean I don't want to get you fixed up, just triage atm. That being said, I've logged this and will be meeting with my buddy on this and we'll look into what we can do about it. Thx for putting this out there. -Tom
  17. Thx for testing @camorg. firewall/ad-blockers usually the first place we sniff for network/activation funnies. Anxious to hear your findings. -tk
  18. Sorry you're dealing with this. Um...it COULD be that another plugin is conflicting. The level 2 check uses what is called "cURL", which several other plugins also use. If you do have other plugins (hopefully not a gazillion) and could remove them to see if that gets you going, then we would have a data point for how to seek solutions. -tk
  19. yes it does. But was necessary due to the reorganization of lots of things for future work.....but deemed a small deviation in workflow for the time being and worthy tradeoff to get folks back in the air in V12. That does not sound right. When Jan gets back, we'll dig into this. I've logged your report. Thx. -tk
  20. This would be worthy of reporting int he IXEG support forum. Please include "V1.5 PLUS" wording in the title if you can. I've added this to my own list. Thx -tk
  21. This explains a bit more. http://togasim.com/ixeg_15_whatsnew/
  22. but many many more people don't think that. BUT.....to your point....I agree that the performance model needs to be improved! Its a laborious process that involves a lot of flight testing...and for the Moo, that time isn't recouped financially. So....I have to approach it after I handle the things that genreate the revenue statistically. Its never been ideal for the hard-core performance guys I admit...but I do agree with you that it needs work. -tk
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