Cameron

Happy to help, sir! Enjoy!

Hi Patrick, This should be solved for you. Please let me know if you have further issues! Cameron

Did you post it into the proper category?

Don't worry, I'll get you sorted!

Hi there, Sorry for any delay on your ticket. I'm out of office till tomorrow but will be happy to look over it for you as soon as possible. My first hunch is that you need 2.1.1, and that's the cause for the error you are getting.

Run the installer again for X-Plane 11

When it's ready.

What graphics card do you have?

The forums are not to be used as a means for speeding up or checking up. Such posts will be subject to deletion.

I know, right?

Does it look like there is?

From what I'm aware this is an XP 11 issue.

The quick answer: No. ...and a license slot does NOT indicate you need to re-download a product.

The attempt to be dramatic is not appreciated. It most certainly is a place for customers. The issue is your desire to try to debate rather than get the help you are apparently seeking. Even still there's no ticket for you, and that's after being told twice hours ago how to accomplish it. Instead you've continued making posts that get neither of us anywhere in the meantime.

Each one of these systems you are speaking of (orders, newsletters, and even support) operate on separate servers and systems. E-mail is not a "toy" to service providers like Yahoo, and because of spam laws some can be overzealous. The support system uses an extra verification step. It is very likely that Yahoo is blocking you from even receiving the reply back from the system, so yes, this would be a service provider side issue. You seem to be having trouble reading or understanding. I'm going to go with the latter. Considering we get thousands of support tickets in a week from people using the form, I'm going to, again, maintain what I've already said with regards to your situation. I am certainly not interested in a back and forth with you. You've now been told TWICE in this very thread, minutes apart, what to do to receive support. The next move is yours. If you want to argue or debate...go elsewhere.

Not likely anything wrong with the ticket system. More likely something wrong with your e-mail provider of choice. Trust me, we get plenty of tickets daily. 90% of these cases are people caught stealing software. Their immediate reaction is to trash talk. I do not partake or engage these individuals, though after their lame posting habits they usually come back apologizing behind the scenes for their behavior. You need a ticket number. Again, send an e-mail to support@x-aviation.com

The only ticket I have in the system from you is dated Feb of 2015. Can you provide a ticket number to prove otherwise? If not, I've got nothing to reply to for you, and you need to write an e-mail to support@x-aviation.com

Thanks for the kind comments, John!

We will do this when we feel comfortable doing so. Now is not that time.

We do not have a road map for public viewing. We will always continue to improve and have plans in place to do a number of things in the version 4 run.

That is a byproduct of you upgrading to Mac OS Sierra and OS X trying to obfuscate file paths as a pre-caution of security. You can try using a different unzip program (like stuffit expander) to get around it.

Yes you can!

Provide the log from that session please.

We will only provide support for X-Plane 10 at this time.

Uninstall JAR ground handling.