Cameron

Sir, the piracy affiliated (of which you're fully aware) to you and the people you share with is OFF THE CHARTS. Do not expect change for your account.

Captains, It's crazy to think X-Aviation has been in business for 10 years already, but that's the reality and time really does fly! When we first launched X-Aviation it was somewhat during the "pioneering" time of payware add-ons for X-Plane. At that time, one of the only ways to combat piracy or keep overhead costs for server bandwidth down as an e-commerce shop was to restrict download attempts. So, when we launched X-Aviation we naturally had this built into the store and it has remained a part of the system from the get-go. We have always maintained a process of allowing our customers to click the 'Request Reset' button once the download expired to get your links refreshed, but this has understandably been less than ideal for our customers and even for us from a support load standpoint. We live in a content-driven world now, and bandwidth has become cheaper compared to 10 years ago. More importantly, we understand the sense of instant gratification the Internet brings, so having to request a reset for a download can be a real pain. It means you need to wait for one of our staff to manually verify the link and have it reset, sometimes taking a few days for that link to be refreshed. With the above said, we have coded up a new download system for our store. Effective immediately, all aircraft and object based scenery downloads will be unlimited and without an expiry date. This policy affects all of your purchases, new and old. We have dedicated many resources to various aspects of our products and store, but this is one area we neglected to bring up to speed until now. It's not earth-shattering news, but it should be very welcome news to you, and we sincerely hope it removes a pain point for you and your desire to have a seamless flight simulation adventure using our products. Thank you for your past patronage, and we're looking forward to serving you more in the future! Blue Skies!

The first one!

Hello, all,This will serve as a formal forum announcement that we have released the version 1.1 update for the BAe Jetstream 32. All customers who have purchased the BAe Jetstream 32 up till now have been sent an e-mail by X-Aviation with complete installation instructions on how to update your product. We have made this a very simple process! For those that purchase the BAe Jetstream 32 from today forward, your purchased download will already be updated to version 1.1 for you.What if I didn't get the update e-mail?If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do:1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/login.php2. View your past order history invoice that contains the BAe Jetstream 32 purchase on it.3. At the bottom of the invoice you will find a red highlighted link to your update that says: "BAe Jetstream 32".The new installer will detect whether this is a new install, or if you already have any BAe Jetstream 32 version installed. Depending on your current situation, the installer will run through the appropriate paths with you, including uninstalling all unnecessary items from the previous version!Your liveries/downloaded paints will be safe in this process!There are some important fixes and requests implemented in this update.The following is a list of additions/fixes included: Added a Cursor spot click area in the default GPS430. Added new default GPS430 compatibility Corrected a weak illumination of some indicators in daylight. Added compatibility with RealityXP GTN650 and GTN750. Read the file 'Readme if you Own RealityXP GTNs.txt' in the main folder of the plane to further instructions. Added Wheel manipulator to some areas. Added compatibility with X-Plane11, with new shaders and options inside the plane. As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support!Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.

What appears easy is not always so. Ground drifting is an exact example of such a thing. This was a six year long project pre release. I don't buy the "handing over a silver platter" argument. For those of you having trouble understanding or refusing to read this topic throughly: The 737 is not officially supported by IXEG in X-Plane 11. You use it there at your own risk, with no support or expectation of it working correctly. Some people have got it working in X-Plane 11 to their satisfaction, others do not. We do not advertise X-Plane 11 compatibility and if you only choose to use it in 11 we are not encouraging your purchase. The upcoming 1.1 patch will have (as Jan has previously put it) "ninja fixes" which will allow for basic working compatibility in X-Plane 11. This means things like drift MAY be solved, but the solution would be a hack rather than accurate until you find IXEG officially announcing XP 11 support. The reason for things like this is because the 737 uses custom ground handling modeling to compensate for X-Plane's lacking quality there. Austin has fussed with this code in 11, and the drift is a direct result of that. Flight model inaccuracies are likely present in 11 as well for the 737. So, all that said, 1.1 will likely get you working in 11 without hassle, but from a technical accuracy standpoint version 10 is where you'll want to be if that's important to you. There's been far too much complaining and mincing of words in this topic. People seem to be getting lost from the official word vs what they are hearing or thinking, so this topic ends here. What I have written above is the official stance.

Not only does the product page explicitly state X-Plane 10, but it also states no X-Plane 11 compatibility. The installer also explicitly states for X-Plane 10 64-bit ONLY during install.

Yes, Gizmo has a built in DRM. X-Aviation will not officially be supporting Linux. If Ben comes out with Linux that will be completely at your own risk. I don't really follow your second question.

We do not sell any products that use SASL. Gizmo is in use in practically all products. Sorry, but the "problem" is not as big as you're attempting to make it. Our policy is clear that activated products cannot be refunded. If you're on Linux then there's no way you can activate the product in sim. You'll be refunded. The Linux market is not a money making market. We can be honest about that.

Because Laminar has a policy that if something worked before but stopped after, they need to know. So, yes, file a bug.

If you want clear honesty? I process 2, maybe 3 refunds for this kind of issue each year. The Linux market is just too dang small.

We have always offered refunds to those affected by this.

Nevermind. I'll stop trying to help you.

Because the XP 10 one is not done?

That's not descriptive enough. What was happening that made you decide that's what you needed to do?

I'm strictly asking you about activation right now.

Can you be more descriptive? You had to run it as admin because the symptoms that were happening were...

What problems did you have with activation?

You are still within the published reply time period. This forum is not to be used for pushing your insistence ahead of customers in front of you. As has been said many times, posts like these are subject to deletion.

Hello all, This will serve as a formal forum announcement that we have released the version 1.7.2 update for the CRJ-200. All customers who have purchased the CRJ up till now have been sent an e-mail by X-Aviation with complete instructions on how to obtain your update. We have made this a very simple process! For those that purchase the CRJ from today forward, your purchased download will already be updated to version 1.7.2 for you. What if I didn't get the update e-mail? If you did not receive your update e-mail don't fret! X-Aviation has updated our system to allow all customers to update with ease, regardless of whether you received an e-mail for the update! Here's what to do: 1. Login to your X-Aviation account here: https://www.x-aviation.com/catalog/account_history.php 2. Find your original CRJ-200 download and re-download the file. It will download as the latest version! The following is a list of additions/fixes included: X-Plane 10.51 Changes: Plugin: improved IPC timing code Plugin will now display an error message if a problem exists with the navdata installation, instead of simply not working X-Plane 11 Changes: All plugin changes plus Aircraft: updated to work correctly with X-Plane 11.0 final As always, thanks for being a customer with X-Aviation. We appreciate your feedback and support! Enjoy these latest updates, and stay tuned to the forum as we continually announce the latest happenings.

It's not that simple, and because of that we won't be doing such a thing. We have a closed beta team for the sole purpose of not overwhelming the dev team with repetitive bug reports, further delaying public release. We used to do that, not a good idea from experience.

If there were we'd have posted it already!

That is the latest.

8 months to go!

I guess we'll find out when you do your upgrade!

No soft date for now. The beta team continues to work with the latest build, but due to a natural disaster having affected one of our devs we are allowing him the opportunity to get back on his feet from mother nature's mess.