Hi, Aerot, First off, thanks for specifying right off the bat where you purchased from, and welcome to the X-Pilot community! Hopefully we'll see more of you here in the future! With regards to your support... As Kaphias has shown, traditionally we only give support to the X-Aviation sold version of the CRJ in this specific part of the forums. The primary reason for this is due to the fact that the installer platforms for the CRJ sold on X-Plane.org vs. the one sold on X-Aviation.com are drastically different and I'm not familiarized with the actual installer the X-Plane.org store sells. I would love to help you more here, and certainly would if I were more in tune to know what was up, but I do not wish to point you in a bad direction. I do know that Javier and Philipp are here to support as well, and Philipp IS the developer of the installer for X-Plane.org, so perhaps he can help on this one. I will flag this topic for him! Thanks for taking the time to register and visit us in the first place! Best, Cameron