@kielsf4
I don't think that's what Tom is referring to. There's no wonder about why people are/have asked. The recent closed thread about a release timeline shows perfectly what Tom means. People will receive an answer they may not like (as in, no release time to announce) and go nutty in following posts trying to tell how it should be. It's the sense of entitlement from that point forward where "bitching" comes in.
In the end, IXEG and X-Aviation are in a business. Money comes from that, and that results in two things that should be obvious to folks that somehow isn't:
1. We want this out more than you guys do. 5 years is a long time of devotion, and we want to see the reward.
2. We owe it to our customers to put out a product that does not fail, and to earn thier trust by doing so. Exchanging money is a funny thing, and taking it for something not yet finished is really unacceptable. Rushing it out the door is going to do us more harm than good.
From OUR side of the fence, it's frustrating to see folks react in the manner which some have. Definitely not all (or near it), but enough to flare some frustration.