Cameron

That has nothing to do with what was explained above.

There is absolutely ZERO support tickets in our system from you using the e-mail address you have used signed up to this forum, or even from the name of your X-Aviation account. If you would like to prove your multiple support tickets exist, please provide me with at least one of the support ticket numbers you would have received from an immediate auto-reply back. If you do not have record of such a ticket creation, then this would explain why you have received no response...because we don't have anything in our system to start with from you! It's not a matter of ignoring you at all. You may also directly e-mail support@x-aviation.com. This will contact the same system and auto create the support ticket number.

You can do so at your leisure. It's been out for days now via the Facebook page for Gizmo64.

It is still ongoing. Pretty big project.

We have no plans to offer Linux support.

As the new plugin is in beta, things are likely to still be broken. What you're experiencing is just that.

Looks great!

Tom, See post number 8 in this thread from Jan with regards to bug fixes and features.

No problem!

An auto reply is your indication all went well. Try sending an email directly to support@x-aviation.com if you can't get the contact form to process this for you.

Feel free to write in to support@x-aviation.com to request a refund. As per our policy, non-activated products will be happily refunded without issue!

It seems as though you may potentially suffering from this:

It looks more like ignorance on your part. I have just looked up your support ticket history. You have sent in a support ticket EVERY day since your initial one...sometimes twice a day. Do you just ignore all text that is presented to you on support web pages? The contact page specifically says: "Please do not send multiple e-mails or this will delay our response to you!" Immediately following you sending in a support ticket, a page with big red text is presented to you: "If you send multiple e-mails this will delay our response to you. Do not do this! Typical response time is 3 days or less." This one is on you, sir.

Speak for yourself, dude. You just alienated the entire Linux platform. Congrats. But really, coming in here with your attitude towards Ben was not helpful either. I'd suggest you read things over a little better next time rather than jumping the gun. According to the post Ben referenced from you at the org, you have high objectives to stir the pot and purposefully fight. That's pretty low of you, and I don't understand how you can feel satisfied or comfortable with this type of provocation. Please don't come here with that objective next time, @mishaikin.

Again, even with a reset download you will almost assuredly not be able to run the software in X-Plane at this time. Give us the time to truly fix this and we'll keep everyone informed.

Ask JAR. It's not something in our control.

There's plenty of topics on here about that very answer, but to be very specific: Time to train staff to support Linux The fact that Linux is 2-3% of a niche within a niche The costs to employ someone to develop for the platform and maintain it In other words, it's cost of investment vs. return. It just doesn't exist for Linux. We did it for years prior, and I don't really have much desire to go back. For our business it's simply an operating loss.

We know how to port it. That's not really the crux of the issue at all!

I don't foresee it, no. From the business side, for me at least, it just doesn't make sense. As a lifelong Mac user I can understand the pain of wanting software that isn't always available for your platform of choice. It stinks, but that's just reality.

No offense, but your initial entry into this topic sucked.

This is really quite weird. Somehow your computer is able to load all plugins without throwing errors, whereas on our own machines and all of our other customer machines we have seen, the software cannot run. I wonder what's going on here...

I don't see how you possibly could. Please post your X-Plane log file to prove this.

But that does not solve the actual software from working correctly in Sierra, which it doesn't. I've said it before, and I'll say it again...our products are not compatible in Sierra at this very moment.

That's correct. We do not currently support Sierra at this moment.

Correct!