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Posted

When I start the engines, the spooling process seems to go in normal speed, but the second I introduce fuel, everything just goes superquick and the engine is up and running within a few seconds. Attached a logfile from a session where this happend (and also the game crashed in the end).

Can someone help me out on this one? :)

Log.txt

Posted

I thought we fixed the quick engine start...it was a problem with X-Plane itself, not our add-on. Let me test that when I get home on Tuesday, I will get back to you.

The crash will likely go away if you delete all that cr*p you piled into your X-Plane installation and also update your Nvidia drivers.

  • Downvote 1
Posted (edited)

Remove everything that did not come with the initial installation of X-Plane. Then run X-Plane and you will find that it will not crash. Then start adding everything you removed one by one, and test for a longer time before you add the next item - once it starts crashing, you have found the problem (it was the last thing you added).

I can not tell you which of the myriad of add-ons and extra scenery causes your crash, not even Laminar will know, you have to find out yourself. The more you add to X-Plane, the more likely it is to crash.

I recommend running it as "vanilla" as possible for a stable experience.

Edited by Litjan
Posted
57 minutes ago, Kruttifrutti said:

Nvidia drivers are up-to-date, and can you confirm what you mean by crap?

XPRealistic is known to cause crashes. At least you’ve removed SAM, good job there. Personally I remove GroundTraffic from sceneries, it’s also abandonware.

Posted (edited)
44 minutes ago, Litjan said:

Remove everything that did not come with the initial installation of X-Plane. Then run X-Plane and you will find that it will not crash. Then start adding everything you removed one by one, and test for a longer time before you add the next item - once it starts crashing, you have found the problem (it was the last thing you added).

I can not tell you which of the myriad of add-ons and extra scenery causes your crash, not even Laminar will know, you have to find out yourself. The more you add to X-Plane, the more likely it is to crash.

I recommend running it as "vanilla" as possible for a stable experience.

Thanks for the response. However, I don't find "delete all that cr*p you piled into your X-Plane installation" very pleasing, and don't believe this is a response any customer would like to hear. I understand the consequences of adding additional software that may or may not interact well with eachother. I was simply giving a heads up about the crash incase it was stated in the log file, so there wasnt going to be any confusion. Also, I don't agree that 2 airports + simheaven is a myriad of extra sceneries. 

Anyway, is there any way I can check the current  version I am running of the 737, just to rule that one out?

34 minutes ago, Pils said:

XPRealistic is known to cause crashes. At least you’ve removed SAM, good job there. Personally I remove GroundTraffic from sceneries, it’s also abandonware.

Thanks, I'll see if XPRealistic may be the root-cause :) Appreaciate the answer!

Edited by Kruttifrutti
Posted
47 minutes ago, Kruttifrutti said:

Anyway, is there any way I can check the current  version I am running of the 737, just to rule that one out?

There is a file called acf_version.txt in the IXEG aircraft folder.

Posted
52 minutes ago, Cameron said:

There is a file called acf_version.txt in the IXEG aircraft folder.

Thanks Cameron. I'd like to point out that I just did a complete re-install, and running vanilla + IXEG only. Game still crashed...

Log.txt

Posted (edited)
14 hours ago, Kruttifrutti said:

However, I don't find "delete all that cr*p you piled into your X-Plane installation" very pleasing

No one likes to hear that, I will maybe just say in the future that I have no idea why someone is suffering crashes but good luck and all the best! For some reason people like to hear that more than the cold hard truth :lol:.

Note that if you file a bug report with Laminar about your X-Plane crashing and they see a log like this, they will politely tell you that they are thankful for your report and that making X-Plane stable is one of their chief priorities and then they will suggest that you install X-Plane fresh (I wonder why they would suggest that? :P). Try it if you don´t believe me ;)

 

12 hours ago, Kruttifrutti said:

I'd like to point out that I just did a complete re-install, and running vanilla + IXEG only.

And I´d like to point out that "Better pushback" miraculously installed itself into your vanilla installation.

However - this should not cause the crash, it would be interesting to know if a (true) vanilla installation runs on your computer without crashing and if it starts crashing after you added the IXEG (and Gizmo).

Edited by Litjan
Posted

And I also doublechecked the engine start times in our latest version:

Time from actuation of start switch to 25% N2 (fuel introduction): 20s

Time to starter cutout (46% N2): 25s

Time to stable idle run (21% N1): 55s

I agree that the time from 25% N2 to 46%N2 is a bit too fast (this is a X-Plane problem that should be solved in the near future, I worked with Austin on this), but the total startup time is realistic.

Posted

I think its okay then, compared to your numbers. Just felt the EGT was raising a bit fast. Regarding the crash, I have one vanilla version (not crashing), and one with IXEG (And apparently better pushback), which tends to crash at random intervals. Yesterday it crashed 2 min after T/D on a 3 hour flight, and today it crashed 3 minutes after departure. Not sure if relevant, but I am running a AMD 9800X3D, rtx 4090, 32gb ram etc. No heating issues.

Posted

Your hardware is certainly very capable - and it is a good sign that your total vanilla installation is stable.

Now I know that people are using Better Pushback with no problem (do you have the latest version?) and I know that people use our IXEG with no problem.... I am not aware of systematic incompatibility between these two add-ons, but it would be interesting to find out if you suffer crashes when using EITHER only BetterPushback OR the IXEG?

Another thing to consider is overclocking (you shouldn´t).

Posted

Not overclocking ;) Running latest version of Better Pushback yes. For curiosity, I am testing a flight now as well with only IXEG installed, not even Better Pushback. No crash yet, but just a quick 30 minute flight, so I'll update once that is done. 

Posted

And just a quick questions; I know that some addons for MSFS are running into issues when FPS is low, but could there be any issues of too many FPS in XP12? Or with the IXEG in general? I'm currently getting 130-150 in flight.

Posted

No, that should not be a problem - if you get too few (below 20) you would get into problems where the simulator time slows down as the flightmodel is depending on fast enough framerate, but too fast?

However, it surprises me that you get such a good performance, are you running deliberately low with your graphical quality? I would expect you to get between 40 and 80 fps - unless flying in the middle of the ocean, of course.

Posted (edited)

Thanks for reporting back.

However, it surprises me that you were running Vanilla (+better Pushback) and that was crashing, however now you took out XPrealistic (which was not even installed on your crashing version that you sent your last log.txt from), and the crashes stop?

It is pretty mysterious how programs install and uninstall themselves on your computer, unbeknownst to you...

It also makes it pretty difficult to help you, if you and me both don´t exactly know what is installed and what isn´t.

Edited by Litjan
  • Upvote 1
Posted

Haha, I know how they all got installed, but I've tried different configuration. I've since always started XP12 as admin, and I am yet to crash. This also includes when running the IXEG + ASXP12 + Better Pushback and more. Very strange behavious, but for now I guess it'll do.

  • Like 1
Posted

Hi, your error made me curious for two reasons
1- You really don’t need to start x-plane as admim and it is not recommended by Laminar 
2- Your errore is not related to the acf
--=={This application has crashed! }==---
(Art controls are modified.)

 

1- check privilege and or if antivirus/firewall  block for any reason the sim
2- if you have any active tweak programs (riva tuner, GPU tweak, etc.), or shaders, those can cause this type of crashes.

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