Crashes in IXEG 737

[LOULOUJKD]

Hello,

I bought ixeg733, to use it  on Xplane12.

When I open a flight with this aircraft, I can not use anything (switch, butons, throttle ...nothing works).

I'll be grateful if someone could help me to find a solution out, and make my 733 works.

Cheers

THX

[Pils]

Please upload Log.txt 

[LOULOUJKD]

Thank you PILS for answering,

I'm sorry, but I don't know where and how to find ixeg the log text.

As a beginner I don't even know what is the log text ;(

I have the ixeg iOS installer, and the th

[Pils]

4 minutes ago, LOULOUJKD said:

where and how to find ixeg the log text.

https://support.torquesim.com/hc/en-us/articles/360057635413-How-to-find-the-X-Plane-log-txt-file

[LOULOUJKD]

here is a message displayed on the screen when I open a flight with the ixeg37CL.

I tried to update the ixeg but still doesn't work

[LOULOUJKD]

...

Edited November 25 by LOULOUJKD

[LOULOUJKD]

X-Plane Installer Log copie.txt

[Pils]

38 minutes ago, LOULOUJKD said:

here is a message displayed on the screen when I open a flight with the ixeg37CL.

I tried to update the ixeg but still doesn't work

This can be ignored.

[Pils]

32 minutes ago, LOULOUJKD said:

X-Plane Installer Log copie.txt 15.3 kB · 0 downloads

Unfortunately this is not the right log.

[LOULOUJKD]

Log.txt

[LOULOUJKD]

thanks for your help PILS 

[Pils]

You need to use Rosetta to run X-Plane in order to use the IXEG, see below for instructions.

 

[LOULOUJKD]

Thank you PILS, still doesn't work even with rosetta ;-/

 

[Litjan]

If the cockpit appears "dead" AND you can see the pilots, even while sitting in the cockpit, that means that your Gizmo plugin is not working correctly or did not validate your license correctly.

This is the relevant part of your log.txt file:

dlerror:dlopen(/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl, 0x0006): tried: '/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (no such file), '/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64'))

I don´t know anything about Mac computers (only that they are bad for playing X-Plane), but this seems to be the problem. Maybe something is incompatible...

If you can´t figure it out (or someone here like @Cameron can shed some insight), you will have to go and file a support ticket with X-Aviation.

This thread may be of interest (it says that Gizmo can not work with ARM, if I understand it correctly)

https://forums.x-pilot.com/forums/topic/27542-ixeg-is-not-usable-in-apple-silicon-with-latest-gizmo-avionics/Cheers, Jan

 

[Pils]

6 hours ago, LOULOUJKD said:

Thank you PILS, still doesn't work even with rosetta ;-/

 

Provide log again please, with Rosetta and loading ixeg.

[LOULOUJKD]

Log.txt Log.txt.pdf

[Cameron]

Your newest log shows you are still not running X-Plane using Rosetta.

[LOULOUJKD]

Thank you for your answer Cameron.

I might have a problem with my log text because when I go on xplane information, it seems to run with rosetta.

 

Edited Friday at 09:16 PM by LOULOUJKD

[Pils]

54 minutes ago, LOULOUJKD said:

seems to run with rosetta.

That’s the installer, not XP itself. The installer is irrelevant after the install is done.

[LOULOUJKD]

ok that's mean,  I should deinstalled Xplane and reinstalled it with rosetta ?

[Cameron]

7 hours ago, LOULOUJKD said:

ok that's mean,  I should deinstalled Xplane and reinstalled it with rosetta ?

No, it means you need to go to your X-Plane application and enable Rosetta, not the X-Plane 12 Installer application as you show in your screenshot. These are two different applications.

[LOULOUJKD]

Thank you Cameron for your advices, I found a solution out and now it works.

Thanks to everyone for your support !!