Crashes in IXEG 737

[LOULOUJKD]

Hello,

I bought ixeg733, to use it  on Xplane12.

When I open a flight with this aircraft, I can not use anything (switch, butons, throttle ...nothing works).

I'll be grateful if someone could help me to find a solution out, and make my 733 works.

Cheers

THX

[Pils]

Please upload Log.txt 

[LOULOUJKD]

Thank you PILS for answering,

I'm sorry, but I don't know where and how to find ixeg the log text.

As a beginner I don't even know what is the log text ;(

I have the ixeg iOS installer, and the th

[Pils]

4 minutes ago, LOULOUJKD said:

where and how to find ixeg the log text.

https://support.torquesim.com/hc/en-us/articles/360057635413-How-to-find-the-X-Plane-log-txt-file

[LOULOUJKD]

here is a message displayed on the screen when I open a flight with the ixeg37CL.

I tried to update the ixeg but still doesn't work

[LOULOUJKD]

...

Edited Monday at 05:08 PM by LOULOUJKD

[LOULOUJKD]

X-Plane Installer Log copie.txt

[Pils]

38 minutes ago, LOULOUJKD said:

here is a message displayed on the screen when I open a flight with the ixeg37CL.

I tried to update the ixeg but still doesn't work

This can be ignored.

[Pils]

32 minutes ago, LOULOUJKD said:

X-Plane Installer Log copie.txt 15.3 kB · 0 downloads

Unfortunately this is not the right log.

[LOULOUJKD]

Log.txt

[LOULOUJKD]

thanks for your help PILS 

[Pils]

You need to use Rosetta to run X-Plane in order to use the IXEG, see below for instructions.

 

[LOULOUJKD]

Thank you PILS, still doesn't work even with rosetta ;-/

 

[Litjan]

If the cockpit appears "dead" AND you can see the pilots, even while sitting in the cockpit, that means that your Gizmo plugin is not working correctly or did not validate your license correctly.

This is the relevant part of your log.txt file:

dlerror:dlopen(/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl, 0x0006): tried: '/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64')), '/System/Volumes/Preboot/Cryptexes/OS/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (no such file), '/Users/louislepage/X-Plane 12/Resources/plugins/Gizmo64.plugin/mac_x64/Gizmo64.plugin.xpl' (mach-o file, but is an incompatible architecture (have 'x86_64', need 'arm64e' or 'arm64'))

I don´t know anything about Mac computers (only that they are bad for playing X-Plane), but this seems to be the problem. Maybe something is incompatible...

If you can´t figure it out (or someone here like @Cameron can shed some insight), you will have to go and file a support ticket with X-Aviation.

This thread may be of interest (it says that Gizmo can not work with ARM, if I understand it correctly)

https://forums.x-pilot.com/forums/topic/27542-ixeg-is-not-usable-in-apple-silicon-with-latest-gizmo-avionics/Cheers, Jan

 

[Pils]

6 hours ago, LOULOUJKD said:

Thank you PILS, still doesn't work even with rosetta ;-/

 

Provide log again please, with Rosetta and loading ixeg.

[LOULOUJKD]

Log.txt Log.txt.pdf

[Cameron]

Your newest log shows you are still not running X-Plane using Rosetta.