charraeus Posted January 4, 2024 Report Posted January 4, 2024 Today I downloaded the 1.5.2-installer and installed the Ixeg B737. On first start of the Ixeg I filled out the licensing form and got the reply "Your License has been updated". But after a restart of X-Plane and even after rebooting the pc I always get the licensing issue: Quote 0:03:06.118 G64: debug: IXEG: Level-2 check FAILED 0:03:06.118 G64: debug: IXEG: Killing critical functions, kill set [1] 0:03:06.119 G64: debug: IXEG: Killing critical functions, kill set [2] 0:03:06.119 G64: debug: IXEG: Level-1 PASS / Level-2 FAIL. License invalid Expand I already tried a reinstall, removed all plugins but nothing seems to help. Can you help me please? Find attached the log.txt. Windows 11, X-Plane 12.0.8, IXEG 737 version 1.5.2 Thank you and best regards, Christian Log.txtFetching info... Quote
Litjan Posted January 5, 2024 Report Posted January 5, 2024 The IXEG version 1.5.2 is not compatible with X-Plane 11. Quote
Pils Posted January 5, 2024 Report Posted January 5, 2024 On 1/5/2024 at 4:31 PM, Litjan said: X-Plane 11 Expand They said Windows 11. ;-) Quote
Pils Posted January 5, 2024 Report Posted January 5, 2024 On 1/4/2024 at 9:34 PM, charraeus said: Can you help me please? Find attached the log.txt. Expand Can you just do us a favour and unlink/remove your custom scenery please? Quote
Litjan Posted January 5, 2024 Report Posted January 5, 2024 On 1/5/2024 at 6:36 PM, Pils said: They said Windows 11. ;-) Expand Oops, you are right! Christian, we had that level-2 fail problem on initial launch but I havent heard about it for a long time. Did you get the Gizmo version with your download, too? Quote
charraeus Posted January 5, 2024 Author Report Posted January 5, 2024 I did a fresh install because I moved to a new PC with X-Plane 12. Find the file dates in the attached screenshot. In the log.txt I can find the following version info: Quote 0:00:00.000 G64: core: Gizmo64 Script Engine v21.03.16.0101 Windows 0:00:00.000 G64: core: built: Mar 16 2021, 01:03:58 0:00:00.000 G64: core: X-P Folder:[D:/X-Plane 12/] 0:00:00.000 G64: core: Sim Langauge set to: us Loaded: D:\X-Plane 12/Resources/plugins/Gizmo64.plugin/win_x64/Gizmo64.plugin.xpl (gizmo.x-plugins.com). Expand Best regards, Christian On 1/5/2024 at 6:39 PM, Pils said: Can you just do us a favour and unlink/remove your custom scenery please? Expand Quote
Litjan Posted January 6, 2024 Report Posted January 6, 2024 Ok, I know next to nothing about how the DRM part works or not, as in your case, maybe @Cameron has a quick idea? Otherwise I would encourage you to file an official support ticket with the X-Aviation store, where they handle the more technical problems of installation and DRM. Note that it can take a few days to get a reply, especially on the weekend. Sorry that you are having problems, Jan Quote
charraeus Posted January 6, 2024 Author Report Posted January 6, 2024 I have just started the IXEG again - now the license has been validated successfully and the plane is working :-) Whatever you have done one the server-side - thank's a lot. The only change I've made: I've installed the X-Aviation BN-2 Turbo Islander (which seems to use GIZMO as well). Best regards, Christian Quote
Litjan Posted January 6, 2024 Report Posted January 6, 2024 On 1/6/2024 at 8:54 AM, charraeus said: Whatever you have done one the server-side - thank's a lot. Expand Yes, I worked all morning on that! Just kidding - but I am happy it works for you now! Quote
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