Can´t register my license

[lucas248]

Hello everyone,

I changed my hardware this week, but I couldn´t´update my license of TBM 900. When it asks for the login/password, it says the license was updated, but 5 seconds later the box appears again.

 

 

Log.txt

TBM900_Log.txt

Edited February 9, 2019 by lucas248

[Goran_M]

Did you enter your email address and password again?  If so, does the box appear again?

[lucas248]

Yes, tried multiple of times. Even saying the license was updated, the box disappear and reappears after a few seconds.  I also reinstalled TBM twice, unsuccessfully.

 

 

[Goran_M]

Can you try moving X-Plane out of the Program Files folder and try again?

[lucas248]

It worked 

Moved it back and it´s okay. 

Thanks

[Ben Russell]

Expect more problems in two weeks when the license wants to be rechecked. 

Move xplane out of program files folder permanently. 

[lucas248]

Updated this afternoon (with X-plane folder on Documents) and the issue come back 

[Cameron]

Just like Ben said it would in his last post. You should listen to people if you're going to ask them for support.

[lucas248]

Like I said, I moved it back to outside Programs Files, it´s on Documents now. 

[Cameron]

Move it to somewhere like desktop.

[lucas248]

Tried a few times, and worked on desktop after I manually deleted gizmo folder and then run the TBM installer again.

Thanks