Problems getting this to work...

[Litjan]

Hi everyone,

during the download I got this error several times - only "ignore" allowed me to get past it (see attached screenshot).

Then, during an attempt to load seasons into X-Plane, I get an onscreen warning and this in my log.txt:

0:00:00.000 D/HID: HID Bridge Running
0:00:00.422 E/SYS: +-------------------------------------------------------------------------------
0:00:00.422 E/SYS: | There was a problem loading the scenery package:
0:00:00.422 E/SYS: | Custom Scenery/SeasonsXP/
0:00:00.422 E/SYS: | The scenery may not look correct.
0:00:00.422 E/SYS: | Please see the Log.txt file for detailed error information.
0:00:00.422 E/SYS: | (io_locate.cpp:394)
0:00:00.422 E/SYS: +-------------------------------------------------------------------------------
0:00:00.422 E/SCN: Custom Scenery/SeasonsXP/library.txt:
0:00:00.422 E/SCN: Incorrect version for scenery library file.  Will skip.

Running XP11.20.

Any ideas? Thanks, Jan

 

[Cameron]

Hey Jan,

That in sim error is the result of an incomplete package.

The error in the installer signifies an incomplete download from the server. It must be cutting short at the tail end. Any firewall active?

[Litjan]

Hi Cameron,

yes, I run the regular firewall that comes with Win10... I always get the message at the same "spot" in the download, when about 1/3rd through the first (of three) packages.

Never had a problem with downloading from X-Aviation before, so this is somewhat puzzling...

Cheers, Jan

 

[Litjan]

Update: Tried with the firewall off, seems I got a bit further this time - about halfway...

[Cameron]

I need to troubleshoot some things. Very strange, because I can't reproduce it and have only had about 3 reports of this or similar since release.

I'll get back to this topic soon.

[Litjan]

Update: Finally got it to work, and I am posting how here to help other people with the same problem and X-Aviation in troubleshooting the problem.

This is how my computer is connected to the internet:

1.) The signal (DSL) enters the house and goes into a WLAN router.

2.) The line goes from the WLAN router into a second WLAN router (in my office), type Netgear WGT624.

3.) The line goes from the second router into my computer.

This configuration did not work with the download. However, when I plugged my computer directly into the first router (bypassing the Netgear), things worked flawlessly.

Off to some winter flying!

Jan

 

[Ben Russell]

I wonder if both routers have NAT enabled putting you behind a double NAT...

You should be able to configure the second router to hand off all NAT and DHCP to the first.

Exactly how that's done is beyond the scope of a forum post (or our tech support offerings) though.

 

Good find..

[Litjan]

1 hour ago, Ben Russell said:

I wonder if both routers have NAT enabled putting you behind a double NAT...

You should be able to configure the second router to hand off all NAT and DHCP to the first.

Exactly how that's done is beyond the scope of a forum post (or our tech support offerings) though.

 

Good find..

Thanks, Ben - I dare not to tinker too much with my router settings. I remember an unfortunate attempt a few years ago to open some specific ports and that went really not well at all. I prefer the "get the long LAN cable out of the basement and run a bypass" solution .

Cheers, Jan