Flyboy187 Posted May 31, 2017 Report Posted May 31, 2017 (edited) Hello, The activation window pictured will not close. I close it out, it goes away but then returns after a few moments. I tried rebooting gizmo and the sim. Any help would be appreciated. Thank you Edited May 31, 2017 by Morten Quote
Ben Russell Posted May 31, 2017 Report Posted May 31, 2017 What other plugins do you have installed? Quote
Flyboy187 Posted May 31, 2017 Author Report Posted May 31, 2017 11 minutes ago, Ben Russell said: What other plugins do you have installed? Soundmaxx is the only other Gizmo plugin I have. Other wise, I have: Autogate, Simcoders Headshake, Jar Groundhandling, XFMC, Xchecklist, Landingspeed, and Ground traffic. Though I imagine that the gizmo plugins are the only ones you are concerned with. Thanks Quote
Ben Russell Posted May 31, 2017 Report Posted May 31, 2017 (edited) The account you have used to activate has no license for the SoundMAXX plugin. (As shown in your screenshot. 1 Product. Only the IXEG.) If you believe this is a system error please contact support@x-aviation.com so we can audit your account purchase records and verify the new DRM is working as designed. If this plugin was purchased under some other email account that is a family account you'll need to do the same thing and explain the situation and we may be able to consolidate your content libraries under one XA store account. Thanks. Edited May 31, 2017 by Ben Russell Quote
Flyboy187 Posted May 31, 2017 Author Report Posted May 31, 2017 Ah! Thats it! I do have two accounts; one was created for me a long time ago. I will do just that! Thank you for your help 1 Quote
xavjop Posted June 1, 2017 Report Posted June 1, 2017 Hello, I've the same issue. After activating the license, the plane start with engine on (before it stat cold and dark). The windows pop-up with the update still on the screen and if i clic on the update button, the plane reload with engine on... Could you help me ? I have on account for the ixeg 737 on x-aviation. I use Xacars . Many thanks. Quote
mmerelles Posted June 1, 2017 Report Posted June 1, 2017 8 minutes ago, xavjop said: Hello, I've the same issue. After activating the license, the plane start with engine on (before it stat cold and dark). The windows pop-up with the update still on the screen and if i clic on the update button, the plane reload with engine on... Could you help me ? I have on account for the ixeg 737 on x-aviation. I use Xacars . Many thanks. The aircraft option for starting cold & dark, turnaround or ready to fly are on the IXEG menu that popup from the left of the screen. Select the option you like and clic apply. Quote
xavjop Posted June 1, 2017 Report Posted June 1, 2017 Ok thank. I use also SkyMaxx but with an another email. That is the problem. I need to uninstall skymaxx, then the activation popup disappeared. Have a nice evening. Xavier. Quote
Cameron Posted June 2, 2017 Report Posted June 2, 2017 23 hours ago, xavjop said: Ok thank. I use also SkyMaxx but with an another email. That is the problem. I need to uninstall skymaxx, then the activation popup disappeared. Have a nice evening. Xavier. You may contact X-Aviation to merge your two accounts together so you can use SkyMaxx Pro again. http://www.x-aviation.com/catalog/contact_us.php Quote
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