xterminator24 Posted January 16, 2017 Report Posted January 16, 2017 I'm trying to get back into flying the Saab 340A after shelving it for a while. I am getting consistent crashes to desktop. They are happening at random times, sometimes after only a few minutes, other times it takes up to an hour. In an attempt to fix the issue, I re-installed the Saab 340 yesterday. As a test, I loaded into the simulator, started the engines and left it running at the gate, after about 40 minutes I got the crash to desktop. I did read a previous thread on some known issues with the xSaitek Panel plugin so I removed that but the result was the same crash to desktop after some time. My simulator runs pretty rock solid with all of my other airplanes, but there are 2 in my hangar that cause crashes to desktop - the Saab A340 and the IXEG 737. The 737 isn't nearly as frequent, but it is still annoying enough that I don't fly it very often. I'm hoping someone can shine some light on what may be going on so that I can get both the Saab and IXEG running solid like my other payware. Attached is my log.txt, Gizmo log, crash report, and the crash dump. Thanks for any help you can give me. I have to think I've got some mis-configuration with Gizmo, or a conflict of some type but I've been unable to track it down after hours and hours of removing plugins and reinstallations. Thanks! Log.txt GizmoLog.txt crash_report_01_16_2017_15_38_15.rpt 64a6c700-af0d-4947-96a3-b28b86c04487.dmp Quote
xterminator24 Posted January 16, 2017 Author Report Posted January 16, 2017 I also noticed that there is a "Cycle Dump.txt" file that seems to get written to at the time of the crash. If I open it, it looks like it was in the middle of a write and abruptly stopped. Cycle Dump.txt Quote
Ben Russell Posted January 16, 2017 Report Posted January 16, 2017 46 minutes ago, xterminator24 said: I also noticed that there is a "Cycle Dump.txt" file that seems to get written to at the time of the crash. If I open it, it looks like it was in the middle of a write and abruptly stopped. Cycle Dump.txt Your log shows a lot of stuff installed... The stand-out items for me are: 1. XSquawkbox - This never really seemed the same after it's port to 64 bit. I have seen many bugs related to this and am unsure of it's current status with regards to updates / maintainers etc. 2. xEnviro - This plugin is new to the market. For that reason I simply do not have enough user feedback data to know if we have serious issues with it. Seeing it clash with the Saab is certainly new. There are some known glitches with the 737. Have you done testing without these two items? Have you done testing with a basic demo copy without custom scenery? "I've been unable to track it down after hours and hours of removing plugins and reinstallations." doesn't give me much detail to go on.. A clean start with minimal products installed is what we're going to need to track it down further. The logs provided indicate that you still have a fully customised sim install. Quote
xterminator24 Posted January 16, 2017 Author Report Posted January 16, 2017 Thanks @Ben Russell I did a bunch of playing around and I think I've figured out the source of my crashes. It appears to be something in X-FMC. I did read that there was some incompatibilities between the GNS530 (which is in the Saab) and XFMC at one point in time. I thought it was resolved in the version I'm using but it appears there is still something strange happening even though the plugin isn't actively being used. I was able to fly for hours this afternoon without a crash. Now I need to check my IXEG and see if the random (much less frequent) crashing I had with that may have been related too. Quote
be77solo Posted January 16, 2017 Report Posted January 16, 2017 Not sure if this should be in a new post or continuing this one, but I too am getting crashes in XP10.51 with the Saab 340. Absolutely LOVE the aircraft, nothing I post further is a complaint against it! But, I too get crashes consistently with this aircraft, sometimes shortly after launch, sometimes an hour or more later. No other aircraft has had a crash. I am also running xEnviro. Is this related? I run a pretty clean sim, stock plus HD Mesh v3, assorted addon planes, and Xenviro. Machine is an i7-6700K/16GB/Nvidia 1070. I have yet to get a crash in any other aircraft, including multiple GA providers, FF757v2, etc. It's just the Saab that I'm flying when things crash. I will attach the log. Thanks, love the plane! Log.txt Log2.txt Quote
be77solo Posted January 17, 2017 Report Posted January 17, 2017 On 1/16/2017 at 11:45 AM, Ben Russell said: 2. xEnviro - This plugin is new to the market. For that reason I simply do not have enough user feedback data to know if we have serious issues with it. Seeing it clash with the Saab is certainly new. There are some known glitches with the 737. Have you done testing without these two items? Have you done testing with a basic demo copy without custom scenery? Hi Ben, Following up from my last post, I have now had a couple successful flights that have not had any issues while flying the Saab 340. The only change I have made is I removed the Xenviro folder from the plugins folder. All my other previous Saab flights since purchasing it last week with Xenviro installed have resulted in a simulator crash. Oddly, I have not had any other stock or 3rd party aircraft crash with or without Xenviro. So, seems it's not the Saab itself by any means but some odd interaction between the Saab and Xenviro on my machine at least. I fully understand this does not make it your problem to troubleshoot, and will explore things from the Xenviro side, but wanted to let you know the results I am getting after further time to test. Thanks, I will attach the last log that was a 1 hour 40 minute successful flight in the Saab that has previously crashed every time with Xenviro installed. It's the tutorial flight you guys have included as a baseline. Allen Quote
be77solo Posted January 17, 2017 Report Posted January 17, 2017 Here's the log file from my last flight mentioned above, only change was removing Xenviro. Log.txt Quote
be77solo Posted January 17, 2017 Report Posted January 17, 2017 And, apologies for the multiple replies, but after further digging, it seems some other users of Xenviro are having the same crash to desktop problem this past week on different aircraft. So, nothing it seems at all to do with the great Saab, just a fluke in timing of when I was spending a good bit of time learning the Saab and Xenviro apparently having server issues during that same time period. Until this past week Xenviro was great and stable, but this new turn is quite annoying. Apologies Ben, hope you didn't spend any time on this. Love the Saab and can't wait to see what is in store with v2! 1 Quote
Burnspot Posted February 28, 2017 Report Posted February 28, 2017 Hmm, I'm going to have to experiment and see if xEnviro is at the root of my problems with the SAAB (I've never had CTD's with other aircraft like the FF Boeings and IXEG 737). I bought the aircraft the other day and out of 7 flights in the plane, XP10's crashed 7 times with it, sometimes while still on the ground, sometimes 20 minutes after takeoff...I've yet to get a single successful flight in the SAAB, which is disappointing. Quote
mmerelles Posted February 28, 2017 Report Posted February 28, 2017 1 minute ago, Burnspot said: Hmm, I'm going to have to experiment and see if xEnviro is at the root of my problems with the SAAB (I've never had CTD's with other aircraft like the FF Boeings and IXEG 737). I bought the aircraft the other day and out of 7 flights in the plane, XP10's crashed 7 times with it, sometimes while still on the ground, sometimes 20 minutes after takeoff...I've yet to get a single successful flight in the SAAB, which is disappointing. please try attaching your 'log.txt' file found on your xplane root folder. There could be there some clues of the issue after the crashes. Quote
Burnspot Posted February 28, 2017 Report Posted February 28, 2017 49 minutes ago, mmerelles said: please try attaching your 'log.txt' file found on your xplane root folder. There could be there some clues of the issue after the crashes. Yep, I'll do that once I get back home. Just came across this thread while searching on the problem at work. Quote
Burnspot Posted March 1, 2017 Report Posted March 1, 2017 Here's the files from last night. I should note that I flew into NZWN with the IXEG737 in the previous session, so XP10 loaded up with that first before I switched over to the Saab. Whether I start fresh with the Saab or load into it from another aircraft doesn't seem to make any difference...it still crashes eventually. GizmoLog.txt Log.txt Quote
JGregory Posted March 1, 2017 Report Posted March 1, 2017 Scott, Since you have several plugins, I would suggest that you remove them all from your X-Plane installation (except Gizmo) and then try loading the Saab. If everything runs OK you can start adding the plugins back in one-by-one to see which one (if any) may be causing the problem. Quote
Burnspot Posted March 1, 2017 Report Posted March 1, 2017 1 minute ago, JGregory said: Scott, Since you have several plugins, I would suggest that you remove them all from your X-Plane installation (except Gizmo) and then try loading the Saab. If everything runs OK you can start adding the plugins back in one-by-one to see which one (if any) may be causing the problem. I'll give that a shot tonight, when I'm finished with my FSE flights for the evening (PC-12 fun). Thanks! Quote
Burnspot Posted March 1, 2017 Report Posted March 1, 2017 (edited) Got one pattern flight in the books with no plugins other than Gizmo. Loaded up xEnviro as the first test subject as it was mentioned in this thread; setup a flight from KHYI to KFST, and made it to near 15k' before it crashed. So early results do point to xEnviro, which is disappointing as I have not encountered this problem with my other primary aircraft (IXEG 737, FF757v2, STMA PC-12). I'll try a few more flights with it installed and see if the results are the same and run through some of the other plugins. Edit: Ticket filed with the xEnviro folks, but I'm not sure if it's all on their side or a shared issue. GizmoLog.txt Log.txt Edited March 1, 2017 by Burnspot Quote
Burnspot Posted March 1, 2017 Report Posted March 1, 2017 The folks over at xEnviro have given me a few system things to try and I'll do those when I get back home, but they also indicated that since it's only crashing with the Saab, it may indicate an issue with the aircraft. Would the vast number of missing sound files listed in the GizmoLog cause an issue? I'm going to try and re-download/re-install the file from my account tonight and see if I can get a more complete copy as it seems the one I downloaded the other day from the site could be faulty. Quote
JGregory Posted March 1, 2017 Report Posted March 1, 2017 (edited) Quote The folks over at xEnviro have given me a few system things to try and I'll do those when I get back home, but they also indicated that since it's only crashing with the Saab, it may indicate an issue with the aircraft. The problem is that we have thousands of customers using the Saab and only on a few rare occasions have we had a conflict. In most of those cases it turned out to be a third party plugin, not the Saab. Your log.txt file only shows that X-Plane crashed and is not blaming any specific cause, which makes diagnosing the problem more difficult. Quote Would the vast number of missing sound files listed in the GizmoLog cause an issue? No, that wouldn't. Those files are being reported as missing as the result of a bug in the sound engine. The files should be there. This bug has been fixed and will be part of the upcoming update(s). Edited March 1, 2017 by JGregory Quote
Burnspot Posted March 2, 2017 Report Posted March 2, 2017 56 minutes ago, JGregory said: The problem is that we have thousands of customers using the Saab and only on a few rare occasions have we had a conflict. In most of those cases it turned out to be a third party plugin, not the Saab. Your log.txt file only shows that X-Plane crashed and is not blaming any specific cause, which makes diagnosing the problem more difficult. Yep, I understand, no worries. I'm going to do some more playing around with it tonight following xEnviro's suggestions and see if I have any better luck with it. If nothing else, I'll just have to make it SOP to disable everything prior to using the Saab. Quote
Burnspot Posted March 2, 2017 Report Posted March 2, 2017 Well, the xEnviro folks may have nailed it. They pointed out that my log file indicated a slightly out of date video driver and apparently some recent Nvidia drivers had been buggy. Updated those and pushed the weather update out beyond every 5 minutes (to 10), loaded all of my plugins (said to heck with it) and set off on a 264nm test flight. Made it through the entire flight successfully....finally. Time will tell if that holds up, but I'm cautiously optimistic that the problem's solved for now. 1 Quote
Burnspot Posted March 2, 2017 Report Posted March 2, 2017 2 hours ago, JGregory said: Glad to hear it wasn't the aircraft Yep; now I have to sort out XP10 crashing on exit now, which is a new one, lol (probably a driver thing). If it's not one thing, it's another. Quote
Goofy Posted March 5, 2017 Report Posted March 5, 2017 (edited) On 01/03/2017 at 0:02 AM, JGregory said: No, that wouldn't. Those files are being reported as missing as the result of a bug in the sound engine. The files should be there. This bug has been fixed and will be part of the upcoming update(s). X-Aviation has the new release of the Saab 340A since several weeks, but this release is still not available ... When I ask when the release is expected, X-Aviation say only "we have no timeline for that !!! " Where is the problem ? Edited March 5, 2017 by Goofy Quote
JGregory Posted March 5, 2017 Report Posted March 5, 2017 12 hours ago, Goofy said: Where is the problem ? There is no "problem". There are many things required for a product release, some of which have not been completed yet. Quote
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