It never ceases to amaze me how acute some of these comments are.......
The statement that you guys are semi-professional really made me laugh, hard! It's almost an admission that this individual would like you to be less personable and more corporate....
Let's reel it back in, this is a niche hobby, which should be fun. My opinion is don't change a thing, not that you would. What got me involved in X-Plane was how approachable the community is.....
What I am seeing is just more verbal diarrhea spewing, I bet there is medication for that.....