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tkyler

IXEG
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Posts posted by tkyler

  1. On 9/6/2023 at 11:55 PM, Isaac Martinez said:

    but I think that

    but many many more people don't think that.   BUT.....to your point....I agree that the performance model needs to be improved!  Its a laborious process that involves a lot of flight testing...and for the Moo, that time isn't recouped financially.   So....I have to approach it after I handle the things that genreate the revenue statistically.  Its never been ideal for the hard-core performance guys I admit...but I do agree with you that it needs work.

    -tk

     

  2. 8 minutes ago, Bulva said:

    ...that's what I did...

    I'm sure they'll get to you in due course Bulva.   Unfortunately, you're an outlier data point.  Nobody's fault, just the way things went. 

    6 minutes ago, jmf55 said:

    Since this is a new/updated version of the product, is there a new location to submit a problem? Also, what location do you desire?

    Thank for asking.  for now use the traditional forums, BUT I would ask you put "V1.5 PLUS" somewhere in the title.  We will be reorganizing the forums threads to isolate the old from the new, and such terms would help us do so more quickly.

    -tk

  3. 14 minutes ago, regamuffin said:

    but unfortunately unable to fly, for some reason the throttles wont move,

    pretty classic symptom of the plugin not running.  Best practice after an activation is to reload the aircraft through the developer menu or restart x-plane, or load another plane and come back.  Some computer systems load things in differing sequences after activations.

    -tk

  4. 5 minutes ago, Pils said:

    You should contact support.

    That is the best recourse at this point.   These notifcations are automated via database and 1000s of these have gone out.  XA gets stats on email delivery status and it certainly seems most have reached the customers. @Pils is right about possible delays with providers or blocking, certainly we've seen it before.  

    if you "subscribed" or "resubscribed"  after the discount code went out, it won't automatically resend and XA customer support is the path.

    -tk

  5. Pinned the Whats new topic here for anybody to point when others may ask:

    That URL won't go out to new customers for a little bit....as we want to get through this initial push and see what crops up....being that the new XP12 update is out there and there's always hardware configs out there we can't anticipate.  But at least its there for "pointing to" if anybody asks.

    Note that we'll be doing normal family stuff for our time zone (GMT -6)...that means dinner...going to bed at a reasonable hour and not hunkering at the computer.  Wife tired of that for the last week and I've used all my "stay on the computer late" vouchers with her.  BUT, I'll be around most of the weekend logging any reports worth logging and answering questions as I can.  

    -tkyler

    • Like 4
  6. this link will be sent out in the notification email when officially released (though NOT YET as of this posting).....but you guys can get a head start.

    http://togasim.com/ixeg_15_whatsnew/

     

    BUT....it uses the words "finally released"...which hasn't happened yet.    So know its a 'early preview' and "get a head start" on all the other info.

     

    • Like 3
  7. @spreilly

    a bit of of background about this whole variant thing.  The ability to upgrade our work and make variants is very much tied to both the toolchain we use to develop the IXEG, as well as our 'techniques'.   Like anything else, we get better over time at what we do and how we do things and the tools we use evolve as well.   In the beginning (2010), we used Blender 2.49, a software quite difficult to make changes in.  Also, we wrote our own exporting scripts to leverage emerging X-Plane tech.  So after some time, we have this enormous amount of data/assets in a software format that is aging (like every software title).  Fast forward a bit in the future and Blender 2.8 releases.....that was such a major....really major paradigm shift in organization of 3D assets....that it changed everything and we set about converting all our work to that format. Blender 2.49 was being abandoned by all.  That was a really really laborious and long process that you guys didn't see any change from from ..it was our own challenge to keep the IXEG poised for the future.  Even thinking about variants at this point wasn't an option.   Fast forward a bit more...we get everything into Blender 2.8, things settle down for a year or so, I work on the MU2, which handles...count em....6 variants... and then X-Plane 12 drops. *sigh...here we go again.  and so for the better part of a year, we start this process of integrating everything into X-Plane 12 format.  On top of that, I'm swapping out lots of code for more "template" code, getting ready to start some new products also and we've just been building this 'infrastructure' on top of Blender 2.8+ (now 3.6) and XP12 for quite a long time.  So....we still have to catch up on all that FMS stuff, still have to make the swap to FMOD and redo the 3D exterioro to keep the IXEG 'up with the times'....and after ALL that, then we can think about variants.  BUT....best we can tell, we are in a technical place to do so.  Its not that we don't want to...we just have 'the priority list' based on many years of customer input.   I know this stuff takes a while, but in my quiet moments, I remind myself that I've been flight simming since 1981...still do it, its a lifelong hobby, most of the 'IXEG type' customers are probably the same...and I should just keep on moving.   I'd like the variants in at some point...even those old mechnical ADIs / HSIs.   Fingers crossed we'll get there.

    -TomK

     

    • Like 10
  8. On 9/14/2023 at 10:21 AM, jcjimmy said:

    Talking about time; what time will the IXEG B737 be released on Friday?

    We can't say exactly.  We wake up (GMT -5/-6), start our 'deploy checklist' and when everything is a go, its a go.   Not unlike a rocket launch.  Sometimes its earlier, sometimes its later.  All I can tell you is I myself like to get these things out the door before it too late in the evening local time.  Its a tiring process which requires recouperation before the release support, which of course is in demand immediately.  So I like to try and get some sleep while folks expect us to be sleeping.  

    Of course, this is always a bit rough on those waking up on the east side of the pond....waking up many hours before we do and having to wait a bit. Obviously my evening is close to their next day.   I'm sorry about that in advance....darn global economy!

    The ultimate goal is to "...allow folks to have it as early as possible for the weekend"...which is why we commonly target Fridays, so the eastern hemisphere folks get it for the weekend.  Folks just on the western side of the dateline will have it the roughest...might even go into Saturday for them.  The whole 'Friday' context applies to our local time here in the US.  

    That's the best I've got.

    -tkyler

    • Like 4
    • Upvote 1
  9. 2 hours ago, S3rg1o said:

    Is there or will it be any official or unofficial IXEG Discord server ?

    Not for the forseeable future.  This is simply a matter of time and logistics atm.  I have 'X' number of plates I have to keep spinning, not only for this X-Plane work, but also life in general.  I'm creeping up on that age where the less things I have to think about the better.  I have given this some thought, but unable to work it in so don't think about it currently.

    -tkyler

    • Like 3
  10. 6 hours ago, hermannk1 said:

    It was added when X-Plane 12 came out-therefore it should be for all previous customers.   Stands to reason.  Not so difficult.

    We do appreciate your support Hermann, but your conclusion here is a subjective one. 

    The product pages at XA are provided "for prospective customers consideration when evaluating a purchase", They are not policy pages, warranties or guarantees.  Once one has made a purchase, that page, conceptually,  goes out of context.  

    I find this reasonable.  I bought a Dell monitor a year ago.  For me to keep an eye on Dell's "sales page" and try and argue that "current deals offered to prospective customers" on those pages should be retroactively applied to my purchase over a year ago is not reasonable in my opinion.  I respect you have your perspective though mine is different. Certainly your perspective will be taken into consideration for future wordings so your points are noted.

    On a broader level though...you stated previously that you thought the IXEG was great and I thank you for that.   If we didn't charge for this update, then I would have never started the update and we would have absolutely declared the IXEG end of life at Version 11 and I would have moved on from X-Plane development. As it stands, I hope to now support the IXEG for years to come and also develop new products.  Your support, whether you agree with some elements of the effort or not, does play a part in that.  If you choose to purchase the upgrade, I hope you still find the IXEG to your liking and we'll endeavor to keep at it making it better.

    -tkyler

     

    • Like 9
  11. 26 minutes ago, Bearviation said:

    is that the "custom 3d sound engine" of which you speak? Because I cannot imagine it getting any better than that. Seriously!

    Potato / Pa-tah-to  it seems.....

    I recall one reviewer on Youtube once said,  "The sounds of the IXEG are mediocre"...and recommended a "sound-pak" which was much better.  He probably had tinitus :P 

    Having used FMOD on the MU2, I have a reasonable feel for it and while it is powerful,  It does take 2-3x the work in FMOD than it did in code only.  That being said,  it does open the door for more immersive sound implementations and certainly ensures future compatibility, which after this V11 / V12 transition work, has taken on a new level of importance for us.

    But reset assured,  we'll make sure the sound immersion holds up.  Its a major part of the experience for sure.

    -TomK

    • Like 3
  12. 3 hours ago, gfsa said:

    Let me see If I got this right. For the dedicated pilots, you have a payware upgrade, for the undedicated, a freeware upgrade? 

    A year ago, a friend bought his son (now 14) a copy of the IXEG.  Before, his son was not in a life place to desire/enjoy the 737 but has recently become interested in Aviation and flight simulation.  Is he undedicated because he purchased within the last year?    There are 'new' flight sim enthusiasts every day.  They do not deserve to be called undedicated.

    For the rest of you folks who understand economics and the software dev cycle....and value your time / work and also respect the value/time of others work,  I thank you and appreciate you.  I know there's a of you out there.  

    This update is intended to be a foundation from which to continue improvements on the IXEG.  XP12 broke a lot of stuff and "band-aids" weren't going to get it done.  Towards that end, some answers to recurring questions..which will be regurgitated elsewhere at release.

    • Operational functionality is the same as V11 currently.  (i.e. no change to FMS)  Last 9 months were spent in 'repair' of areas broken in V12 and getting back to baseline.
    • Plan going forward is to focus on 4 areas (in no particular order).
      • FMS/vnav    
      • FMOD sounds  
      • New 3D exterior.
      • Mac ARM suppport
    • The above items will take a while.  We'll begin work on this immediately, indeed already in process.
    • Any cargo, 400/500 variants takes a back seat to the items above, if at all.  Minimal demand.
    • Unsure the time frame for ARM support.  I myself deal with this and run Rosetta currently.
      • we understand many MAC users may not find this acceptable until ARM support.  We're on it.
    • A new 3D exterior will be provided one day.  When so, the old liveries won't work; however, folks can still use the old 3D exterior if desired.

    Again,  I thank those who understand the economics!

    -TomK

    • Like 9
    • Upvote 1
    • Downvote 1
  13. 29 minutes ago, blondejfx said:

    RealityXP integration is not good

    OK

    29 minutes ago, blondejfx said:

    The autopilot is broken

    OK.  I don't agree, but OK...you've given nothing else to go on.

    29 minutes ago, blondejfx said:

    It is also not linked to the avionics bus. It turns on as soon as the battery is on.

    That's a RXP "in-sim" setting on the user end.  Not part of the INI file which I provide.  I have no control over that.   ...see below.   RXP chose to limit the power to a small subset of default XP choices, which precludes really customized bus configs.  For example, the Moo has a left/right radio bus, essentially TWO avionics busses. X-Plane doesn't even simulate that.  IMO, RXP should have provided a custom dataref option in the INI file for power.

     

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