Gizmo toolbar missing, unable to move controls and switches.

[ztifevets]

Aircraft installed and operated well initially but after upgrade of video card no gizmo toolbar visible and aircraft loads with all doors and hatches open. Aircraft re-installed without success, all other aircraft in X-Plane work fine, it appears to be a Gizmo plugin problem - any ideas??

 

Log.txtgizmo_prefs.txt

Edited September 8, 2015 by ztifevets

[Ben Russell]

C:\Users/Steve/Desktop/X-Plane 10/Resources/plugins/Gizmo64.plugin/64/win.xpl : Error Code = 127 : The specified procedure could not be found.

 

Plugin is corrupt. 

 

Have you tried re-installing the Saab package?

[ztifevets]

Yes I have, it still doesn't work, maybe the graphics card upgrade has corrupted something within X-Plane. If all else fails I will re-install X-Plane and start from scratch.

[ztifevets]

I have re-installed X-Plane 10.36, re-installed the Saab 340 and it still does not work - no Gizmo toolbar, unable to make any selections - used up the last of my 3 installation downloads. Is there any known conflicts with graphics cards as it worked perfectly until i replaced my original card an AMD Radeon HD6450 with an AMD Radeon HD6670. Help !!

[Ben Russell]

Have you tried an older driver version?

 

I'm guessing it might be some weird OpenGL thing...

 

The error message doesn't give me much to go on and it's not a new machine, its a new GPU card, so... 

 

 

If an older driver doesn't help we're going to need you to submit an X-A support ticket so that we can assist you in detail.

 

Mention this thread in your ticket and we can get your download counters reset too.

 

 

Sorry I can't help get you going today. :|

[ztifevets]

The driver used when the card was changed came on the installation DVD which is probably an old driver, maybe a driver update might sort the problem ?

[Ben Russell]

It's worth a try.

 

It'll be easier than the detailed diagnostics that support will need you to run.

 

 

Thanks for your patience.

[ztifevets]

There is no update for the original driver so it looks like the detailed diagnostics is the next step.

 

Thanks for your suggestions.

[Ubbi]

Sometimes it isn't a good idea to install X-Plane into your Desktop. Windows has some increased "safety-features" in this place.

Mabey you move your X-Plane from "C:\Users/Steve/Desktop/X-Plane 10" to "C:\X-Plane 10".

 

Mabey try the Saab install after this.

Edited September 10, 2015 by Ubbi

[ztifevets]

I might give that a try, thanks.

[Cameron]

For completeness (and for anyone who stumbles on this topic in a search), this issue is and was solved by having the user install VS 2012 redistributable libs update 4 from Microsoft.