sirhc221 Posted July 22, 2014 Report Posted July 22, 2014 I downloaded Skymaxx pro a few days ago and have been unable to install the program. Every time I go to enter my 'customer email address' it keeps asking me to 'specify a value'. I have sent an email to x-aviation the moment I couldn't install the software, does anyone know how long it takes for them to reply, or is there an easy solution? thanks in advance
Cameron Posted July 22, 2014 Report Posted July 22, 2014 Use the contact form here: http://www.x-aviation.com/catalog/contact_us.php
sirhc221 Posted July 24, 2014 Author Report Posted July 24, 2014 Ok, thats where I sent the first one, but I resent another today as well. keep me posted.
Ben Russell Posted July 24, 2014 Report Posted July 24, 2014 Resending is counter productive. It will reset your position in the queue... I don't know why, I just know it does, so best be patient.
Cameron Posted July 24, 2014 Report Posted July 24, 2014 Chris, I just looked up your account. Your second e-mail went into a spam box because our system shows you as non-responsive to us, but sending in multiple support tickets after we have already replied to you the first go around. Three days ago you sent in a request for support. On that very day you were replied to. Just 34 minutes ago the system sent you an automated follow-up saying that if you did not reply to the ticket we replied to, the support ticket would be closed. I would advise you to check your spambox with your e-mail provider.
sirhc221 Posted July 24, 2014 Author Report Posted July 24, 2014 Thanks for the advice on spam mail, thats where it was. I will try what you suggested and i'm sure it will work. Thanks so much for your quick replies and patience, i knew it had to be something simple.Chris
eesillo Posted October 31, 2014 Report Posted October 31, 2014 I've installed SkyMaxxPro 2 sucessfully. However, i don't see the cloud effects even after setting skymaxxpro config from the plugin menu... anyone here got the same issue? I can only see clouds if i disable silverlining... Euf
JohnMAXX Posted October 31, 2014 Report Posted October 31, 2014 With Silver Lining enabled can you manually inject clouds?SM works perfectly in 10.30....
Cameron Posted October 31, 2014 Report Posted October 31, 2014 I've installed SkyMaxxPro 2 sucessfully. However, i don't see the cloud effects even after setting skymaxxpro config from the plugin menu... anyone here got the same issue? I can only see clouds if i disable silverlining... Euf Please don't make multiple posts in multiple places of the forum about the same exact thing.
StaggerWing Posted July 5, 2016 Report Posted July 5, 2016 I have the same problem with the DC3 download. The E-Mail I received, which is copy of the one I sent, has a term "At IP: 71.63.20.202." Not sure what that means.
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