Elektron66 Posted April 12 Report Posted April 12 Hello, how can I buy an update for Plane 12? I can't buy again at full price. Thank you. Quote
Cameron Posted April 16 Report Posted April 16 There is no discounted upgrade path present for this product. If you'd like to have the Classic Plus, you'll need to purchase it new. Quote
Iain Posted May 13 Report Posted May 13 (edited) Cameron It would a great, professional, and very business like, if the main "Featured" thread on the forum was updated from the original misinformation, so that people were not confused, start new threads on the topic and like myself, become really frustrated at being mislead about the upgrade. The upgrade info can be found from various sources, they all have to have the same information. I copy and pasted that parts I refer too below...the parts you highlighted (I'm really not sure why you decided to make them a different colour) need corrected. Cost Back on February 7th, 2022, a little after Laminar Research announced X-Plane 12 was coming, we published on the IXEG 737 product page that purchasing customers would receive a free product update to the X-Plane 12 version. Per that statement, we are honoring this free update for customers who purchased the IXEG 737 on or after February 7th, 2022. For customers having purchased the IXEG 737 on or before February 6th, 2022, the upgrade will be a paid upgrade of $14.95 USD. Why this pricing structure? Our goal is to keep the upgrade pricing within reach of all customers at a fair price, and will ensure continued development of the IXEG 737 into the future. This all said, we also want to provide existing customers with additional value for the upgrade cost, above and beyond just the 'porting' work required to gain Version 12 compatibility. So in order to provide additional value, we decided to develop an all-new 3D cabin, working cabin doors and wing-flex to include in the update and gain momentum towards overhauling the 733 to modern 3D standards. This work has been ongoing for the previous months and is responsible for most of the development time by @tkyler thus far. We've included some pics / links of the interior work in progress below. Regards Edited May 13 by Iain Quote
Cameron Posted May 13 Report Posted May 13 Hi @Iain, I'm not showing that topic as featured. If you are, can you clarify where? I'm also not seeing a ton of repeat posts being made about this upgrade since expiry aside from this topic itself. Are you seeing something I'm not? Thanks for the clarification on your post! As a side note, just prior to release of the product, full terms for the upgrade were posted: Quote
Iain Posted June 14 Report Posted June 14 (edited) The featured topic is one of the most active topics on page 1, where the information is incorrect. It was posted on April 4th. It is missing the new "special note" on pricing that is in the locked topic you refer to on page 3, which will never be visible on the main page as it's locked (due to people being pissed off I guess). As mentioned, the information has to clear and consistent across all announcements, which it is not. https://i.imgur.com/2xjtHgn.jpg Edited June 14 by Iain Quote
Cameron Posted June 14 Report Posted June 14 9 hours ago, Iain said: The featured topic is one of the most active topics on page 1, where the information is incorrect. It was posted on April 4th. It is missing the new "special note" on pricing that is in the locked topic you refer to on page 3, which will never be visible on the main page as it's locked (due to people being pissed off I guess). As mentioned, the information has to clear and consistent across all announcements, which it is not. https://i.imgur.com/2xjtHgn.jpg That icon means there's a featured post IN the topic, not that the topic is featured. You'll see the featured post within that topic when you open the topic. Anyways, pretty much no one ever seems to message or have confusion about this at this point. It was in 2023. I'm sorry you felt confused in the whole matter. We'll try to do better next time. Quote
Iain Posted June 15 Report Posted June 15 (edited) There was no confusion, the information was 100% clear and incorrect, there are plenty Flight Sim news websites out there, they have the same information which many people read. https://fsnews.eu/ixeg-details-737-x-plane-12-upgrade-pricing/ Customers who purchased the add-on on or after February 7th, 2022 will get the X-Plane 12 version free of charge.Customers who purchased the aircraft before February 7th, 2022 will get the upgrade for a small fee of $14.95 USD.The team said that they want to keep the upgrade pricing fair and within reach of every user and will ensure further development of the product in the future. Edited June 15 by Iain Quote
Cameron Posted June 15 Report Posted June 15 8 hours ago, 159.90 USD said: There was no confusion, the information was 100% clear and incorrect, there are plenty Flight Sim news websites out there, they have the same information which many people read. https://fsnews.eu/ixeg-details-737-x-plane-12-upgrade-pricing/ Customers who purchased the add-on on or after February 7th, 2022 will get the X-Plane 12 version free of charge.Customers who purchased the aircraft before February 7th, 2022 will get the upgrade for a small fee of $14.95 USD.The team said that they want to keep the upgrade pricing fair and within reach of every user and will ensure further development of the product in the future. Thanks for your feedback, Iain. It's been noted and understood. Like I've said before, we'll try to do better next time. Quote
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